We booked into this hotel because it was suggested in Frommer's Guide. True it has some nice Arabic decor and furniture pieces but our biggest complaint was the smells in the place. As soon as we entered the building it smelled dirty in the lobby and our room smelled too. It was a frowsy, dirty smell, mixed with incense. It could be that the smells came from from poor ventilation from a nearby kitchen that was using dirty oil in the deep-fryers.
The second issue was the loud sound of dripping water that started around 4 in the morning and went on for two hours so that we couldn't sleep during that time. This occurred BOTH nights we were there. It wasn't a quiet dripping like a tap; it was loud. In fact I got up the second night and walked down the hall to the elevator (10 metres away) and it could be heard from there, so it wasn't a subtle. It seemed to come from behind the wall in our room (the Abam Baso room). Maybe only this room was affected but surely previous guests must've experienced the same thing.
Thirdly, the drain in the unlit shower didn't run away fast enough so you were left standing in an 8-centimeter pool of water by the time you were done.
And lastly, the promised WI-FI service didn't work the 2 times we tried to connect. The first time a young man from the front desk fixed the issue within an hour; the next night they told us it was fixed but we were already asleep; and the next morning when we tried again, it didn't work.
The included breakfast buffet wasn't completely laid out for you. You had to ask for many things which can make it more difficult if you don't speak Spanish (we could). They did accommodate our very early departure the second day which was nice of them.
Although our room was located next to a busy street, the windows did a great job of keeping the noise out. The room was quiet for sleeping.
The location is okay and the 20-minute walk to the cathedral and alcazar is a nice one through a long plaza and then a pedestrian way with some good shops.
Not to sound too negative, the staff were quite friendly and helpful. The hotel just needs a good cleaning, better ventilation, and getting the two water issues fixed. It has a lot of potential. This is our first below-average assessment for a hotel.
- Official Description (provided by the hotel):
- The Andalusian legacy is still prevalent in Seville. Our hotel, Alcoba del Rey de Sevilla, is located next to the Basilica de la Macarena, which keeps the Virgin Mary of Macarena, in the same house where, according to the legend, the poet king of Seville Al-mutamid hid his impetuous love for the washerwoman Rumaykiyya from his father.To face modern life stress, in our hotel you will find peace, calm, serenity, tranquility, relax and rest for your body… and your soul.We invite you to time travel: go back to the Andalusian period, a time full of colors and emotions when Seville (Isbiliyya) was the cradle of Western and Eastern cultures, arts and scientific knowledge, thanks to the contact and fusion of three different cultures: Jewish, Muslims and Christians.You will be surprised by our colorful and impeccable decoration! But we have a bigger surprise for all of our guests. We are a hotel-boutique and every piece of furniture in the rooms and the hotel is on sale. You can buy pictures, lamps, headboards, canopy beds, chairs, curtains, bathroom fittings… everything you want! We are continuously innovating!A wonderful terrace with a Chill Out Lounge will make you enjoy spring and summer nights as well as you can have lovely sunbathings and freely use our outdoor jacuzzi.And the last surprise!!! The best tapas and andalusian food can be tasted in our restaurant, managed by our famous chef Rosita. She will personally serve you the best tapas you can ever eat ... more less
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- Also Known As:
- Alcoba Del Rey De Sevilla Hotel Seville