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“Good basic hotel”

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Hotel Puerta de Sevilla
Ranked #80 of 175 Hotels in Seville
London
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good basic hotel”
Reviewed April 2, 2013

The rating I give here is solely for Room 21 where I stayed. I give it four stars because it has two large french windows which give the room a lot of light and fresh air! One french window opens out to a small balcony which is perfect for people watching. The hotel's location is perfect for that. There are several great bars and restaurants around. The room size is decent. You won't be able to do your pirouettes in there, but you should be able to move from one side of the bed to the other without too much effort. The bathroom is of good size and the water pressure in the shower is great! The staff are nice, but the hotel itself does not offer more than the basic service for guests. It really is very limited service, but also the price is basic for its location and room size, so I can't really moan much about that. The bed is a bit on the firm side and the pillows aren't that comfortable, but standard for these basic hotels.

Room Tip: Room 21 is a corner room with two large French doors.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
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Helpful?
2 Thank Wilbur M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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769 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Plymouth
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 31, 2013

It was as if booking through booking.com is a crime! We stayed in an excellent hotel around the corner the night before our stay and in comparison this hotel was a big disappointment. they appeared to only give decent service to those who book direct from their website. Booking.com guests are treated inferior, given the worst rooms, the worst rates and are excluded from any offers.

Room Tip: Try and get a room with a window to the outside rather than onto the staircase.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Thornberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerez de la Frontera
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 12, 2013

El hotel está bastante bien y situado en el centro de Sevilla (a unos 15 minutos andando de la catedral, y 10 del Parque María Luisa). Yo cogí una habitación individual en la tercera planta. El ascensor estaba al lado de mi habitación, con lo cual había algo de ruido. La habitación era pequeña pero el baño estaba todo nuevo y de un tamaño decente en comparación con la habitación. La cama era cómoda, aunque le vendría bien otra almohada.

El único problema era que debido a su tamaño, la habitación olía a cuarto de baño. Tuve que abrir la ventana para que entrase aire fresco.

Hay una terraza en la tercera planta muy bonita con mesas.

Por lo general, el personal era amable. Sin embargo, están más preocupados por conseguir reservas nuevas que atender a los cliente actuales - tuve que esperar junto con otro cliente mientras el recepcionista atendía al teléfono, a pesar de estar allí antes de que sonara el teléfono.
//
The hotel is situated fairly centrally, about 15 minutes walk from the cathedral and 10 minutes to Maria Luisa Park. My room was an individual and was very small, but nicely decorated. The bathroom was a reasonable size considering the size of the room and seemed new and very clean. The bed was quite comfortable, although an extra pillow would have been nice.
The room was slightly noisy as the lift shaft is right next to the room.

The only real problem was the fact that you could smell the bathroom in the bedroom, due to its small size and lack of ventilation. I had to open the window to let in fresh air.
Outside the room was a beautiful terrace with tables and chairs - it would be nice to sit out there in good weather.

In general the staff were pleasant and friendly. However, one receptionist seemed more concerned with capturing new customers - I had to wait, along with another customer, while he answered the telephone and spent at least 15 minutes discussing a new reservation with a potential customer, despite the fact that the other customer and I were waiting before the phone rang.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shelliscfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 1, 2013

This is a small hotel in a very convenient location,only a short walk to many of Seville's attractions. It is about a 10 minute walk to the Cathedral and the Alcazar and about the same, if not less to the bus station from the airport. The staff are all helpful. The rooms are clean and comfortable and at the price we paid 45€very good value. The hotel offers free WiFi ,I believe in all rooms, and 2 english speaking news channels. They also offer car parking, if available, round the corner from the hotel and there is also an underground public car park at the same location. There is no restaurant but numerous bars/restaurants within walking. The bar across the road is excellent for breakfast. All in all why pay more when you will spend most of the time walking aroud looking at the sights.

Room Tip: Ask for a room on the side pedestrian street, less noisy.
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Red R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancing, United Kingdom
2 reviews
Reviewed February 24, 2013

The hotel staff were all extremely friendly and helpful especially the manager who we met on our arrival. We found it to be clean and comfortable which at these cheap prices is exceptional, try getting a hotel in London this good at this price!
The hotel is perfectly situated for getting around Seville and has some very good Tapas bars close by.
I honestly cannot see how anyone can give this hotel a bad review at these prices, considering how lovely the hotel looks and feels.
The hotel has a lovely roof terrace which unfortunately we couldn't use due to the inclement weather in February

Room Tip: We had the 2 rooms on the top floor which were excellent so i can't review the other rooms
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 23, 2013

The hotel is somewhat basic, but the rooms are well kept. It's also a good location - close to a number of restaurants a short walk to the alcalzares and cathedral. The train station isn't far either - a long walk but short taxi ride.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 23, 2013 via mobile

The hotel is conveniently located to all the main attractions. It's a nice building in a quaint street. The front-desk crew was very helpful. The room and bathroom were nice and clean. The decor is a bit outdated and the bed was not very comfortable. The bathroom was very small, no bathtub, and the shower area was really tiny/uncomfortable. But for the price and location was still a great deal.

Stayed February 2013, traveled solo
Helpful?
Thank Michael A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Puerta de Sevilla

Property: Hotel Puerta de Sevilla
Address: Calle Puerta de La Carne 2, 41004 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville
Amenities:
Wheelchair access
Hotel Style:
#17 Best Value Hotel in Seville
#23 Business Hotel in Seville
#35 Romantic Hotel in Seville
#37 Family Hotel in Seville
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Puerta de Sevilla 1*
Number of rooms: 16
Official Description (provided by the hotel):
Cozy family hotel in the historic center of Seville "Barrio de Santa Cruz", next to the city's top attractions: Cathedral, Giralda, Real Alcazar, Casa de Pilatos, etc. By the only parking available in 1 km around. Seville-style rooms with a/c, heating, satellite TV (channels in: English, French, German, etc), free wifi internet in all rooms, safe, ironing board, telephone.Friendly and multilingual staff (English, French, Italian, etc). Terrace with views of the Giralda and Murillo Gardens. ... more   less 
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Also Known As:
Puerta De Sevilla Seville
Puerta De Sevilla Hotel

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