The staff was rude to us from the start and told us to wait because our room was not yet ready. During our wait the staff had a long loud argument that made us feel uncomfortable. After waiting 2.5 hours I went to find a manager at the main hotel because the staff at the apartments had all disappeared. The manager gave us our room at 6:15pm. The staff was cold and never offered any information about the apartment or surrounding area. Our reservation said checkout was at 12, but it was actually at 10am, and the staff was confrontational when I tried to explain this. They also talked about us and used obscenities in Spanish because they thought we only spoke English. These apartments are in a great location, but we would never stay there again!!
- Official Description (provided by the hotel):
- The Maeva Patio de la Cartuja residence is located at the very heart of Seville, where the popular, lively Macarena and San Vicente areas meet. The comfortable, roomy apartments are set around an interior patio with ocher-coloured walls. ... more less
- Reservation Options:
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- Also Known As:
- Apartamentos Murillo Seville
- Apartamentos Murillo Hotel Seville