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“Great hotel”

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Hilton Garden Inn Sevilla
Ranked #16 of 175 Hotels in Seville
Certificate of Excellence
GreenLeadersSilver level
Vancouver, Canada
Level 5 Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great hotel”
Reviewed November 18, 2013

Stayed here for four nights in early November. We got an excellent price both from the hotel offering a promotion, and a Travelocity coupon code. The staff are incredibly helpful and kind. Check-in was a breeze, and we had great help and support during our stay, including advice for where to park in DT Sevilla. The major tourist stuff is 10-15 mins drive away, so not too far, plus the hotel has good maps of the city. My husband fell ill during our trip, and the staff offered hot soup, late checkout, and wrote down the Spanish names of medications so we knew what to ask for at the Farmacia. They are truly caring people offering exceptional guest service.

I like that the hotel is self-catering. There are dishes, trays, glasses, cutlery, fridge and laundry facilities for guest use, available 24/7. We had breakfast included in our stay, which was buffet style with plenty of options, and very tasty.

Rooms, bathrooms and beds are very comfortable and the internet is good and quick. Would like to see more English language channels available on the TV, but that's the only (minor) gripe I had.

This is a great hotel, and I recommend staying here.

Room Tip: - If you don't feel like dining at the hotel's restaurant, there are neighbourhood grocery s...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreasRoadTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlejandroHGI, General Manager at Hilton Garden Inn Sevilla, responded to this review, November 22, 2013
Dear Andreas,

Thank you very much for taking the time and trouble of sharing your experience on TripAdvisor.

It is a pleasure to learn that you have enjoyed your stay with us, your enthusiasm has been shared with the team and will be a source of motivation for them.

I am looking forward to welcome you back.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Tasmania, Australia
Level 4 Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 18, 2013

I don't usually like to give negative reviews but...the Hilton Garden inn is an exception. I was originally booked at a one bedroom apartment in the city however when our daughter was going to join us in Seville I thought we would treat her to the comfort of a Hilton. I am very surprised Hilton has even attached their name to this place even in the 'garden inn' accommodation.
The location is miles from any where and in a very strange part of Seville where there appeared to be no shops, supermarkets or anything resembling civilization. The hotel it self had no atmosphere at all and smelt like a nursing home. The rooms had nothing that resembled anything more than a place to sleep and although we booked a triple room the two beds looked more like king singles. There is wood panelling everywhere and costs up to 10 euro per ride in a taxi to get into the city. The breakfast was adequate but thw breakfast staff looked miserable and there was nothing different for the 4 nights we had booked. We used the very cold pool but had to move several times because all the sun lounges were broken.

Room Tip: There isn't any!
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank aecasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlejandroHGI, General Manager at Hilton Garden Inn Sevilla, responded to this review, November 25, 2013
Dear Aecasey,

Thank you very much for having taken the time and trouble to share your experience on Tripadvisor.

Please be assured that your constructive comments provide us with valuable information which in turn will help us to improve our service levels.

Thank you again for the courtesy of your time and we all look forward to welcoming you again at the Hilton Garden Inn Sevilla.

Best regards,

Alejandro Casamor
General Manager
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New York City, New York
Level 6 Contributor
114 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 15, 2013

We stayed here for two nights.
The room and the bathroom were so clean and lovely.
It's out of the city and not well signed maybe because it's very new.
We wish we were able to find it easier.

Overall, the staff at the front desk were very helpful.
A man, who we talked to when we got to the hotel, wasn't very fluent in English, and it was a little difficult to communicate although he was trying.
He was not able to provide us with an accurate direction to the city and back.

A woman at the front desk was very nice; she offered me to charge my phone using their charger in their business room. It was very nice of her to do that for me.

They have a free secured parking underground.

The room was just so nice and reasonable, so that we decided to stay there for two nights instead of one.

We recommend the hotel if they drive there.
It's not in the city, but the rooms are very nice.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serge_G_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlejandroHGI, General Manager at Hilton Garden Inn Sevilla, responded to this review, November 16, 2013
Hello,

Thank you so much for taking the time to feedback to us.

I am very glad you had such a good service from our staff, they really like your kind comments.

Looking forward to welcoming you back for your next visit.

Alejandro Casamor
Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Level 4 Contributor
31 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 6, 2013

We stayed here for only one night, since we were travelling through, but we enjoyed the hotel a lot. The hotel offers free parking in their garage. It is located in an industrial zone, so not a very attractive area, but not bad either. The room we had was a family room and had two double beds in there. A little small for two adults in one bed, but still comfortable. The rate we booked had breakfast included and this was your standard buffet breakfast, but there was plenty of choice and generally very fresh. The staff is extremely nice and helpful and speaks perfect English. They even have a shuttle service that brings you to the center of town and can also pick you up, so no need to drive into town yourself. Overall a very nice stop in Seville.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlejandroHGI, General Manager at Hilton Garden Inn Sevilla, responded to this review, November 10, 2013
I am very happy to read your comments and I really appreciate you took the time to write such a nice review in order to share your experience with the world.

Great to read you found our location, staff, buffet breakfast and even our shuttle service to be very convenient.

I am definitely looking forward to welcoming you again.

Should you need any assistance with your booking please do not hesitate to contact me directly.

Alejandro Casamor
Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 5, 2013

Lovley new hotel just 15 bus ride from city centre swimming pool and tennis courts. Friendly staff most speak three languages. Wine 2,50 euros a glass breakfast hot and the pastries are great. Take advantage of the private hire to airports .rooms claen and spacious and beds are comfatable.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tracyfaiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlejandroHGI, General Manager at Hilton Garden Inn Sevilla, responded to this review, November 10, 2013
First of all I would like to thank you for staying in our hotel and writing this nice review. This is really appreciated!

I am very happy you liked our hotel, specially our staff and found our rooms very confortable.

I hope to welcoming you back soon to our hotel!

Alejandro Casamor
Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valladolid, Spain
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 3, 2013

This is a brand new hotel and right now you can get a very nice room for about 41€ a night and a suite for about 57€ a night. As it is new, this is a promotion. Get it while you can! Who knows how long these prices are going to last.

  • Stayed October 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlejandroHGI, General Manager at Hilton Garden Inn Sevilla, responded to this review, November 10, 2013
Dear Scott,

Thank you so much fo taking the time to share this with us. It is great to hear you advertising our room rates that well!

I hope to see you back soon!

Alejandro Casamor
Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2013

A prety new hotel in a location away from city center but bus station is nearby.The staff in this hotel is well trained and friendly. It is within the standard of similar hotels in the US. Good for traveler with car and free guest laundry room is a plus.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlejandroHGI, General Manager at Hilton Garden Inn Sevilla, responded to this review, November 10, 2013
Dear John

Thank you so much for taking the time to write this review regarding your recent stay with us!

I am so happy to hear you describe our staff as well trained and friendly. We do everything possible to create a unique experience for every guest in our hotel I will most certainly pass along your kind words to the entire staff!

We are all looking forward to your next stay with us.

Alejandro Casamor
Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sevilla

Property: Hilton Garden Inn Sevilla
Address: Calle Ingenieria no 11 | Parque Empresarial Nuevo Torneo, 41015 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 175 Hotels in Seville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Sevilla 4*
Number of rooms: 140
Official Description (provided by the hotel):
This high-class establishment is situated 5 km from Sevilla's city centre and is just a short drive from Sevilla Airport. It successfully combines elegant design with comfortable accommodation and offers a number of modern facilities that meet even the highest requirements. Guests are welcomed to dine at the on-site restaurant, which serves a selection of choice dishes. The 140 guest rooms are tastefully furnished and well-appointed with amenities. They are air-conditioned and feature complimentary Internet access and cable TV. All are decorated in bright colours and have large windows with views of the outdoor pool. ... more   less 
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