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“Keep out!!!! Don't get fooled by horrible staff!!!! Noisy as hell!!!!!”

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La Casa de la Luna- Antiguo Hostal Arias
Ranked #121 of 179 Hotels in Seville
1 review
“Keep out!!!! Don't get fooled by horrible staff!!!! Noisy as hell!!!!!”
1 of 5 bubbles Reviewed May 23, 2013 via mobile

I chose this hostal because I was tired and wanted to settle ASAP!!! At first, the price seemed right and the location, also, next to the Alcazar! But, bugs under the bed and all over, no soap or shampoo, no clean sheets, and the worst part, is the staff, they were rude and wanted to charge me extra because a friend of mine came to pick me up a 10 am and stayed until 1 pm!!!! Noisy as hell, banging nails all night long!!!! You won't be able to sleep and believe you me, you are better off with Van Gogh Hostal, Picasso Hostal or ANY other hostal in Seville, which by the way, its a beautiful city, so sorry about this HORRIBLE place!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nereo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directorcasaluna, Propietario at La Casa de la Luna- Antiguo Hostal Arias, responded to this review, June 5, 2013
Google Translation
Estimado Sr.
La verdad es que me sorprende y no me sorprende su crítica, en primer lugar usted entró en el hotel y nos preguntó si teníamos habitaciones, ocupando una habitación para dos días y prolongó su estancia dos días más.
Por ello, me pregunto ¿si éramos tan malos y había una oferta mejor en los establecimientos de alrededor porqué continuó dos días más?
Pienso que simplemente esto hace dudar de todo lo que usted dice, y verdaderamente lo que le molestó es el que le reclamáramos un adaptador de enchufe que le habíamos dejado y que nos dijo que lo había perdido, cuando eso no era cierto.
Creo que no merece tener en consideración sus comentarios, ya que carecen de todo fundamento.
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239 reviews from our community

Traveler rating
    55
    103
    54
    15
    12
See reviews for
34
122
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4
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reykjavik, Iceland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 9, 2013

Stayed here for 4 nights in april. The location of this hostel is very, very good. Only 1 street from the Cathedral and the Barra Santa Cruz (old town). We stayed in a "economy room" which meant that we had no outside window, but since Sevilla is such a wonderful city, you´ll not spend any time in your room beside sleeping. Everything was spotlessly clean and the staff very friendly. You can buy water and coffee in the "lobby" and there is free Wi-fi on the first floor. When (not if) in Sevilla again, we will surely look into staying here again. For a budget hostel, this is a great value if you get a good rate.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guðbjörg I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directorcasaluna, Propietario at La Casa de la Luna- Antiguo Hostal Arias, responded to this review, May 12, 2013
Google Translation
Nos alegramos mucho de haber colaborado en que vuestra estancia en Sevilla fuera agradable y que La Casa de la Luna reuniera las expectativas que tenías al elegir el alojamiento.
Muchas Gracias !!!!!!!!!!!!
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Toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 5, 2013

Clean, friendly little hotel. Charming depending on your room (there were rooms that only had a window opening into the hallway).

Downside: REALLY hard beds and the noise from outside was pretty spectacular in the morning.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MSaundersToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directorcasaluna, Propietario at La Casa de la Luna- Antiguo Hostal Arias, responded to this review, May 12, 2013
Google Translation
Muchas Gracias por transmitirnos sus impresiones, lamentamos que por la mañana el ruido originado por otros clientes le molestara.
Como pudo apreciar en todas las habitaciones y por diferentes áreas del Hostal tenemos carteles solicitando por favor, que se respete el descanso de los demás, cosa que en algunas ocasiones no es posible por la falta de respeto a los demás por parte de ciertas personas.
Muchísimas Gracias y esperamos que vuelvan a hospedarse con nosotros.
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Ecija, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed April 4, 2013

The location of this hotel is superb! It's minutes from the Cathedral, the Alcazar, Plaza Nueva, the main shopping streets, great restaurants, etc. We weren't thrilled with our stay, but it was certainly good enough. There was a problem with the lights one morning and we didn't have electricity, but besides that everything went smoothly. It's clean, but not that quiet. If you are light sleepers you might have a problem. All of the staff is extremely friendly and helpful. The price we paid was worth the service we got. I would stay here again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directorcasaluna, Propietario at La Casa de la Luna- Antiguo Hostal Arias, responded to this review, May 12, 2013
Google Translation
Muchísimas Gracias por transmitirnos sus impresiones. Lamentamos mucho que tuviéramos un corte de electricidad, pero la tormenta que hubo en Sevilla fue la responsable del corte de electricidad, intentamos solucionarlo lo más rápido posible y en menos de dos horas restablecimos la luz.
Solo le podemos decir que los sentimos por el pequeño percance.
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Level Contributor
6 reviews
5 of 5 bubbles Reviewed March 13, 2013

We loved the place. At arrival Mikel arranged everything very fast while we made ourselves at ease in our room. Furniture was old and the shower could use more water pressure, the toilet flushes meagerly. But that is all that is not perfect. Because everything works, there is a nice nespresso machine in the lobby and good facilities to make breakfast. Although located in the center it was fairly quiet. Great value for money!

Room Tip: If you like wifi in your room, ask for a room near the lobby.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank San W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directorcasaluna, Propietario at La Casa de la Luna- Antiguo Hostal Arias, responded to this review, March 18, 2013
Google Translation
Muchas Gracias,

Intentaremos solventar el problema de presión para que no vuelva a ocurrir y esperamos volver a tenerles con nosotros con su familia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

We spent two nights at Casa de la Luna.
I recommand this place because the location is great (in the middle of the old Seville, behind Alacazar and Cathedral).
People are nice and it's very clean.
It's also quite cheap for young&small budgets who just want a place to sleep and get close from things to see in Sevilla.
The hostal has been renewed so it gives an impression of very clean place.
The heater was working fine (in february). The elevator as well.
The room was quiet.
Some little negative points: the wifi doesn't work in the rooms. Our room (and bathroom as well) was really small (it was quite complicated with the suitcases) and bed not very comfortable.
But still, its an excellent price/quality match and we highly recommand this place for a small trip to Sevilla.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directorcasaluna, Propietario at La Casa de la Luna- Antiguo Hostal Arias, responded to this review, March 3, 2013
Google Translation
Nos alegramos de haberle tenido con nosotros y tomamos nota de sus sugerencias, intentaremos solucionar aquellas que esten dentro nuestras posibilidades.
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madrid
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

Great location, very very nice rooms and friendly staff.
English speaking crew, very neat. Excellent location and good prices.

An excellent place to stay, very clean, helpful staff, 5 minutes walk away from the cathedral.

When I returned in Sevilla after 10 days of holidays I imediately went to this hotel. They even remembered my name.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank angela a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Casa de la Luna- Antiguo Hostal Arias

Property: La Casa de la Luna- Antiguo Hostal Arias
Address: Calle Mariana de Pineda N0 9 | Near to Puerta de Jerez (2 Minutes Next Catedral), 41004 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #121 of 179 Hotels in Seville
Price Range (Based on Average Rates): $
Hotel Class:2 star — La Casa de la Luna- Antiguo Hostal Arias 2*
Number of rooms: 15
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Also Known As:
Hostal Arias Seville
Hostal Arias Hotel Seville

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