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“Good value & good location”

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Hotel Novotel Sevilla
Ranked #71 of 177 Hotels in Seville
Reviewed April 26, 2013

My wife and I have just returned from a trip to Seville and we stayed for 4 nights in this hotel. We booked and paid in advance, so we got quite a good rate, about £70 per night, room only.

The hotel is in a great location for independent travellers, being about 1 mile from the main train station in Seville and very close to an underground station. This allowed us to get into the city centre very easily, about 15 minutes from door-to-door, although the underground can get very busy - be prepared to stand! There were also many buses along the main road outside the hotel but we never tried to use them.

The hotel itself is perfectly adequate, if a little utilitarian. Based on other TA reports, we asked for (and got) a room on a higher floor overlooking the back of the hotel. This was not scenic, as it overlooked the back of a shopping mall and the Sevilla Football Club's stadium. However, it was very quiet with the windows shut and did not get heated up by the sun. We did not require to use the air-conditioning, even though the outside temperature was in the high 20s. The room itself was well equipped and very spacious, and the bathroom was excellent. The only snag in the bathroom was that the shower was in the bath, with quite a high side. Anyone with mobility issues might find this a problem.

We were on room terms only and didn't eat at all in the hotel. However, there were several cafes literally just outside the hotel who offered good value continental breakfasts, so that was not a problem. Again there was not much in the way of restaurants in the area of the hotel but, as mentioned above, the handy underground system allowed us to travel easily and safely into the town centre for meals.

All-in-all, this was a good-value hotel in a practical location for a stay of a few nights in Seville. I had only 2 quibbles: (1) the rooftop pool was closed while we were there: apparantly it would not reopen until the 'summer', whenever that was. If this is important to you, it would be as well to check this out first. (2) the towels, both bath and hand, really were not good enough - we did complain about this and (slightly) better towels were then provided.

  • Stayed: April 2013, traveled as a couple
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Thank allanlGlasgowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded April 29, 2013

Thank you for taking the time to share your experience following your recent stay at Novotel Sevilla Marqués del Nervión. We are pleased to see that you had a nice stay between us and your impressions about our services and facilities were very good overall.
We take note of your comments about the swimming-pool opening period and towels. We value all feedback that we receive from our guests which help us to improve and reinforce top quality service in our hotels.

We look forward to welcoming you back to Novotel Sevilla Marqués del Nervión.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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321 - 327 of 2,220 reviews

Reviewed April 25, 2013

This was a great place to stay in Seville. The rooms were spacious and clean, the staff was helpful and friendly, the breakfasts were outstanding. They're very kid-friendly, with a freely accessible playstation and xbox kinect for kids to play (very helpful during breakfast when the kids were full and bored).
The location is great! The hotel is adjacent to a large shopping center, and the Seville stadium. It's also across the street from a metro station
Our big disappointment was that the swimming pool wasn't functioning while we were there. It was April and it was HOT in Seville. We had selected the hotel partly because of the pool, and the kids were very very disappointed.
The only other major issue was that the wifi connection was very spotty.
With the City Deal, the price of the rooms was very reasonable, especially since we visited during Festival week.

  • Stayed: April 2013, traveled with family
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Thank BridgesR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded April 29, 2013

Thank you very much for taking the time and give us your opinion about your stay in Novotel Sevilla Marqués del Nervión.
We are delighted to see that you enjoyed your stay here, thank you as well for highlighting our location, children facilities, breakfast quality, and specially the service you received from our staff, that is, we are sure, our best value.

We take note of your comments about swimming-pool opening period, they are very helpfull for us in order to improve our services. I may inform you that the pool terrace is open during summer period, (from May to September approximately) as other hotels with outdoor swimming-pool in Seville. Unfortunately, we cannot open this area few punctual days with hot weather before this period because we do need several days to put it in position and fit it to local regulation, including life-guard recruitment.

We look forward to better meeting your expectations upon your next stay and welcoming you back at Novotel Sevilla Marqués del Nervión.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

I find the warmth and knowledge of the Lady Reception warrant a compliment. Will definitely stay with Novotel again if I come to this beautiful City of Sevilla again. This is one of the most liveable City in the world.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Angelia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded April 25, 2013

Thank you so much for your comment! We are delighted to see that you enjoyed your stay here in Seville. We would like to thank you as well for highlighting so specially the hospitality quality you received from our staff, who is, we are sure, our best value.

We look forward to seeing you again at Novotel Sevilla Marqués del Nervión.

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Reviewed April 13, 2013

I would never stay at this hotel again. It is outdated, badly run and bad value for money.

In my room:

The heating did not work so the room was cold.
The table had not been cleaned properly (I could wipe dirt off it with my fingers).
The wifi was very unreliable and slow. It keeps prompting you to login and sometimes then tells you that the login is already is use and refuses to work.
The bath took 27 minutes to fill, partly because the plug didn't seal properly and so water was leaking out
The chair and carpet in the room were both stained
There was a large wardrobe but it only had 6 hangers in a room sleeping up to 4 people
The cups in the room for tea and coffee were paper

The lifts were not sufficient and it often took several minutes for one to arrive
The breakfast was also of very poor quality

On the plus side, the bed was comfortable and there was a power socket in the safe - great for charging electronics while out of the room.

This hotel was not cheap to stay and very disappointing. I have stayed in much better hotels in similarly priced locations for less than half the price of this hotel.

  • Stayed: March 2013, traveled solo
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1  Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded April 18, 2013

Thank you for taking the time to share your feedback following your recent stay at Novotel Sevilla Marqués del Nervión. Satisfying our customers is of paramount importance so I was sorry to read that our facilities did not meet all your expectations.
We value all feedback that we receive from our guests which help us to improve and reinforce top quality service in our hotels.

Thank you again for taking the time to share your concerns and we look forward to better meeting your expectations upon your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

We were only in Seville for a day and overnight so required somewhere central.
The Novotel is still a fair walk to the Cathedral etc. but fortunately the weather was fine, so no problem. Disappointed with the cost of parking (14 Euros) for the day and night, but in every other respect the stay was excellent.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Paullaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded April 8, 2013

We would like to thank you for taking the time to share your experience at Novotel Sevilla Marqués del Nervión. I am glad you had a nice stay and you appreciated our services and facilities.
We take note about your comment concerning the parking fee. Your feedback is very important for us so it helps us to improve and reinforce top quality service in our hotels.

We look forward to welcoming you again in Novotel Sevilla Marqués del Nervión.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2013

We spent three nights at this hotel, our first visit to Seville. The location is perfect, three stops on the metro to central. The AR airport bus stops just round the corner €8 single. The buffet breakfast was super, wifi working as well. the only suggestion would be to improve the quality of the pillows, not comfortable for us. Otherwise a good choice for exploring this great city.

  • Stayed: March 2013, traveled with friends
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1  Thank C9282XKchrism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

Good hotel. Clean and friendly. Pity taht the rooms do not have twin beds but just a bed and a sofa. It is not pratical.
I found the mattress quite hard, Did not sleep well.
Transport for the centre is by underground (three stations)

  • Stayed: March 2013, traveled with friends
    • Value
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Review collected in partnership with Accorhotels.com
1  Thank Joaorocheta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Sevilla

Address: Avenida Eduardo Dato 71 | Nº R.t.a. H/se/00979, 41005 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Seville
#41 Luxury Hotel in Seville
Price Range: $82 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Sevilla 4*
Number of rooms: 170
Official Description (provided by the hotel):
Novotel Sevilla is a 4 star hotel located in Seville, close to the historic city centre and the major monuments (la Giralda and the Cathedral), close to the airport and the Santa Justa AVE railway station. The hotel enjoys easy access to tourist attractions and the central business areas. The hotel features 170 rooms, 5 meeting rooms, Claravia restaurant, a bar, a fitness room, an outdoor swimming pool and a private parking. Equally ideal for business and holiday purposes. 4 Star city hotel ... more   less 
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Also Known As:
Novotel Sevilla Hotel Seville
Novotel Hotel Seville
Novotel Hotel Sevilla
Novotel Seville
Seville Novotel

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