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“Great staff, okay location”

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Hotel America - Seville
Ranked #51 of 179 Hotels in Seville
Certificate of Excellence
Christiansted, St. Croix
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great staff, okay location”
3 of 5 bubbles Reviewed October 21, 2013

Hotel America is located on a busy plaza adjacent to the giant El Corte Ingles department store - the atmosphere is very urban, rather than touristy, and it's easy to walk to the major sights of the city. There is a large taxi stand and several buses stop near the front door. Unfortunately, there is a major water line construction project going on, at all hours, on the side street, making for more commotion, dust and noise than usual. Equally unfortunate, the hotel soundproofing is not up to the task of blocking out the normal city noises, let alone the construction. In fact, noise from within the hotel is quite audible and even disturbing.

The front desk staff was friendly, professional and most helpful. Check-in/out was efficient and pain-free. Breakfast was a bit pricey for the quality - canned fruit cocktail, watery eggs, loud room. Bed, WiFi, bathroom were good.

There were plenty of lamps/lights but they all had dim bulbs. The flat screen was mounted on the wall above the work desk, making it uncomfortable if one of us wanted to use the laptop while the other watched television. As the electrical outlet was above the bathroom door, I moved the laptop to the little round table and worked there instead.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VITraveler50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,002 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Sheffield, United Kingdom
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed October 20, 2013

Very conveniently located hotel within easy walking distance of Cathedral and Santa Cruz, there are lots of eating places and shops round and about and an excellent dept store across the road. (Supermarket downstairs selling lots of different foods and wines).

Young lady on reception professional and extremely helpful. Other staff friendly and helpful. The room was a good size with efficient air con. Only one pillow, but a request for another one was speedily dealt with and a second pillow provided immediately.

We were on the fifth floor and sound proofing of outside noise was excellent. however some noise was heard from adjoining room when loud voiced visitors stayed.

Pleasant restaurant area and comprehensive breakfast choice. A three course meal was on offer for 12 euros.

We got an extremely good deal (bed and breakfast including a city walking tour )for 129 euros per room for two nights . Great Value - a great base from which to explore Seville.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nanjizal123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
132 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

Nice hotel, with updated rooms. Good front desk service. The breakfast was very basic (7,50 Euros). There is a problem with sound proofing in that hotel, as we hear doors slamming hard, crying babies, people walking on the upper floor, and even toilets being used in the other rooms.
They have awful pillows, just one body pillow. You will have to fight for it with your spouse!.
The location saves it all.
Recommended for the perfect location.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AMLAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mauritius
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 10, 2013

Stayed there end Sep. Hotel is on Plaza Del Duque, next to El Corte Ingles. Close to Parasol, pedestrian shopping streets, few minutes walk to Cathedral and most attractions. Room is clean, of decent size (for European hotels) with safe, minibar but no kettle. Many eating places in the area. Free wifi but sometimes on and off room (hint: if you go near room door, sometimes you get better connection). Computer available in lobby for guests. I would recommend this place.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MakaLane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

Favourably impressed by this hotel booked at a very good rate. Was a little tricky to find by car - involved some tortuous navigation through very narrow streets and a complicated one way system. Parked the car overnight in adjacent public multi-story - ask the hotel for a discount. Location convenient for walking to the main tourist attractions of central Seville and adjacent one of the city's major shopping streets. Our twin room was a decent size and pleasantly comfortable, functional and quiet. Breakfast was self service and rather average.

Room Tip: We had a room on an upper floor of the hotel, which was nice and quiet, and enjoyed a pleasant view...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HJCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVID M, Director General at Hotel America - Seville, responded to this review, September 24, 2013
Dear guest:

Thank you very much for your comments. We are really pleased to check that you enjoyed your stay with us and we would like to have the opportunity to provide our services to you again.
Let me add a comment about how to get our hotel. It is true that our hotel is in the heart of commercial and monumental city centre so the streets are narrow but it´s really easy to get Hotel America, it is located in very well known and square. Just check our website and you will find how to get our Hotel.
We have a very good agreement with a parking close the Hotel whereby all our guests enjoy a 50 percent discount in the daily rate.

We hope to see you so soon!

Kind regards,

David Moreno
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Moscow City, Russia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 11, 2013

Stayed there end of August- early September for two days. Location is perfect.
It's a bit far away from the railway station (8 euros), the bus didn't go late in the evening and ealy morning.
The staff is friendly, English speaking and very helpful. The interior of the room is cosy and interesting. Good air conditioner! Quite and powerful. It's very clean there. There is a friedge and safe in the room. However sound isolation is terrible. I heard everything from the room in front of my room with closed doors and it was a nightmare to sleep late in the morning.
But overall it's fine hotel for short stay in the city without sea.

Room Tip: If nothing can wake you up during the night and late in the morning then it's perfect hotel for...
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAVID M, Director General at Hotel America - Seville, responded to this review, September 19, 2013
Dear Laura:

Thank you very much for your comments, we are so happy to know you enjoyed your stay with us.
In relation to the proximity to the railstation, I am really surprised because it´s less than 10 minutes by taxi from our Hotel! Maybe it was a taxi driver mistake.
About the noise from the closest rooms, I have to say that our rooms have a very good sound insulation indoor and outdoor, maybe you had bad luck with the neighbors. Nevertheless, we consider your comments.

We hope to see you again soon!

Kind regards,

David Moreno
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carstairs, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

We really enjoyed this hotel; excellent friendly and helpful staff. Very clean good sized rooms, good AirCon. Close to major attractions. Room had a frig but no tea/cofee making. Very good breakfast at additional cost. WiFi in room went in and out a bit but always available on ground floor.
If driving: park at hotel first (limited space available) then reception will give you a voucher to take to the parkade (close by) where you can park. A reduced rate for hotel guests.
If you are interested in Flamenco you might consider "Casa de la Memoria" close to the hotel. A very intimate presentation where you are up close to the dancers, not a grand touristy production...very traditional dancing and singing. Get advance tickets at theatre and be there early for best seats. We loved it! Hotels do not promote this...no commission.
We had a great stay at Hotel America.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 41Reg41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel America - Seville

Property: Hotel America - Seville
Address: Plaza Duque de La Victoria 9, 41002 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#17 Family Hotel in Seville
#20 Business Hotel in Seville
#30 Romantic Hotel in Seville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel America - Seville 3*
Number of rooms: 100
Official Description (provided by the hotel):
For leisure, business, pleasure, relaxation, whatever the reason for your visit to Sevilla, the Hotel America will provide you with everything that you could require.Our modern and comfortable facilities, together with personalised and highly qualified service, as well as the strategic location between two garden squares in the heart of the city, are some of the reasons that make the Hotel America an ideal choice.Located in the heart of the city, near all the main monuments (walking distance) and in the best commercial area in the city. Hotel América Sevilla offers 100 air-conditioned accommodations fully equiped: 32-inch LCD televisions come with digital channels, free wireless Internet access, air conditioning and heating, free security safe, double sondproof windows, minibar, telephone and parquet floor. Renovation of all guestrooms was completed in January 2012. ... more   less 
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Also Known As:
Hotel America Seville

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