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“Roof Top Pool!”

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Hotel Sevilla Macarena
Ranked #89 of 177 Hotels in Seville
Reviewed November 8, 2012

Arrived with a car, parking was easy in the underground parking lot.
The room was just as we expected, and the building does have some character, even a rooftop pool, with views across the rooftops of Seville!
The staff were a little serious, we had to cancel a night stay, and they were helpful in assisting us with sorting this out, all in all another great experience with A Tryp hotel!
Join the Mas rewards card , you receive buy a breakfast, get one half price, and free newspaper!
Lovely hotel, located easy walking distance to the alcazar, and cobbled streets of the old town , very buzzy late in the evening in town, just as you would expect , & temperature was hot at night!
Highly recommend this hotel!

  • Stayed: September 2012, traveled as a couple
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Thank English-Rose01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina G, Director de Relaciones Públicas at Hotel Sevilla Macarena, responded to this reviewResponded September 28, 2015

Dear English-Rose01

On behalf of myself and all the staff at the hotel Tryp Macarena, we would like to thank you for having chosen us for your stay in Sevilla.

We really appreciate the fact that you took your time in bringing your opinion.

Your opinion are valuable and will help us with our continuing effort to improve the quality of the services to our guests.

We hope to have the pleasure in the not too distant future of welcoming you back again to the hotel, and in the meantime, send you our very best wishes.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 8, 2012

Aircon has no individual room controls so the settings are to switch the noisy ineffectual shared 'aircon' on or off. On gives you noisy hairdryer superheated hell. Off gives you stuffy overheated hell - can't open windows as too noisy. Whole place feels like trapped in the 80s.

Room Tip: Front is horribly noisy.Aircon doesn't work.
  • Stayed: November 2012, traveled as a couple
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2  Thank Rob I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina G, Director de Relaciones Públicas at Hotel Sevilla Macarena, responded to this reviewResponded September 28, 2015

Dear Rob I.

On behalf of myself and all the staff at the hotel Tryp Macarena, we would like to thank you for having chosen us for your stay in Sevilla.

We really appreciate the fact that you took your time in bringing your opinion.

Your opinion are valuable and will help us with our continuing effort to improve the quality of the services to our guests.

We hope to have the pleasure in the not too distant future of welcoming you back again to the hotel, and in the meantime, send you our very best wishes.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

Stayed 3 nights here with husband and son (12). Lovely big room. We choose it to be close to Isla Magica theme park where we wanted to go over the Halloween break - within 10 minutes walk of the theme park gates!
Great breakfast buffet. Bit away from the tourist area but if you can walk not a problem. Receptionists all had great English (and French, German and Italian) Parked the car underneath hotel in car park which was a bit of an experience as steep down and up! Had no delay on entry or exit.
Did not experience lack of staff which other reviewers mention, maybe we were just lucky!

  • Stayed: October 2012, traveled with family
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Thank AshleyandChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina G, Director de Relaciones Públicas at Hotel Sevilla Macarena, responded to this reviewResponded September 28, 2015

Dear AshelyandChris

On behalf of myself and all the staff at the hotel Tryp Macarena, we would like to thank you for having chosen us for your stay in Sevilla.

We really appreciate the fact that you took your time in bringing your opinion.

Your opinion are valuable and will help us with our continuing effort to improve the quality of the services to our guests.

We hope to have the pleasure in the not too distant future of welcoming you back again to the hotel, and in the meantime, send you our very best wishes.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012

This hotel is out of the way of the city center. You will have to either take a $6 euro taxi ride or walk about 40 minutes into the city center. The hotel itself is pretty old and kind of dirty. Like the rest of Spain, their elevators are way too small. There's no way you can fit 6 people in these elevators. I don't know how much it costs because I came here as part of a tour, but there is no way I would ever pay to stay here. There is a church right across the street. Should take you about 5 minutes to get there. Didn't get a chance to go in as it was closed when we walked by. I think they might have been on siesta. There's a building across the street with flags outside. Not sure what it is. But it didn't look like it was opened either. There is a store about 2.5 blocks away in a little alley between the Chinese restaurant and Telepizza.
Ok, back the hotel. The room has a safe that can only be used with a room key. So make sure you ask for 2 keys on check in or else you will have to use the one that powers the lights/ac while you use it for the safe. Kinda of annoying. Especially if you are in the shower and someone needs to access the safe. There is free wifi that's extremely slow. The user name and password is the same for all users. It's printed on the back of your paper that's given to you with your keys. There's a restaurant in the hotel on the opposite side of the bar. We had our breakfast buffet which was being served between 7-10:30 if I'm not mistaken.

Stayed: November 2012, traveled as a couple
1  Thank Town_Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina G, Director de Relaciones Públicas at Hotel Sevilla Macarena, responded to this reviewResponded September 28, 2015

Dear Town_Country

On behalf of myself and all the staff at the hotel Tryp Macarena, we would like to thank you for having chosen us for your stay in Sevilla.

We really appreciate the fact that you took your time in bringing your opinion.

Your opinion are valuable and will help us with our continuing effort to improve the quality of the services to our guests.

We hope to have the pleasure in the not too distant future of welcoming you back again to the hotel, and in the meantime, send you our very best wishes.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

We stayed 4 nights and are very pleased : very nice people of the hotel, beautifull and very clean room, big swimmingpool ( very nice to stay during the hottest moments of the day ) , good food in the restaurant

  • Stayed: October 2012, traveled as a couple
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Thank wt66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina G, Director de Relaciones Públicas at Hotel Sevilla Macarena, responded to this reviewResponded September 28, 2015

Dear wt66

On behalf of myself and all the staff at the hotel Tryp Macarena, we would like to thank you for having chosen us for your stay in Sevilla.

We really appreciate the fact that you took your time in bringing your opinion.

Your opinion are valuable and will help us with our continuing effort to improve the quality of the services to our guests.

We hope to have the pleasure in the not too distant future of welcoming you back again to the hotel, and in the meantime, send you our very best wishes.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2012

I stayed at this hotel for 1 night, and am glad it wasn't more.
The hotel reception is very under staffed.
Firstly we waited for 10 minutes outside the car park for someone to open the door, then we waited 20 minutes to be checked in, then another 10 minutes for someone to let us out of the car park. All because they did not have enough staff.

Rooms were very nice size and comfortabWiFi didn't work at all in my room.
The location is ok, andmany years ago this would have been a great hotel, sadly it's glory days are over and it looks a bit shabby in places.

Overall the hotel was OK, but the lack of staff meant the service was hopeless.

  • Stayed: September 2012, traveled on business
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Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina G, Director de Relaciones Públicas at Hotel Sevilla Macarena, responded to this reviewResponded September 28, 2015

Dear Matt G.

On behalf of myself and all the staff at the hotel Tryp Macarena, we would like to thank you for having chosen us for your stay in Sevilla.

We really appreciate the fact that you took your time in bringing your opinion.

Your opinion are valuable and will help us with our continuing effort to improve the quality of the services to our guests.

We hope to have the pleasure in the not too distant future of welcoming you back again to the hotel, and in the meantime, send you our very best wishes.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2012

While I wouldn't consider this hotel to be of a 4-star calibre because of the dated decor and amenities, I did not mind it at all. Our room was a good size, and it was very clean. The bed was comfortable and the shower had good water pressure and lots of hot water. Our room faced another building, so although we did not have much of a view, it was very quiet, which I very much appreciated.

The location is a little far from the centre, but is walkable. It is about a 15 to 20-minute pleasant walk through the less touristy but colourful area that is the Macarena district. Buses C3 and 13 can be taken into the centre, though, for about EUR1.30.

Service from housekeeping staff and bellhops/porters was exceptional but service from front desk staff leaves much to be desired. Wifi connection (which was very spotty at times) expired 4 hours prior to check out. This proved to be very inconvenient since I was in the middle of researching directions to our next destination. I explained my situation to the front desk staff and pleaded with them to give me another password or even let me pay for the service. My pleas fell on deaf ears and they seemed annoyed that I would even put forward such a ludicrous request. I would give this hotel a higher rating if it weren't for the poor customer service I received from from the front desk clerks.

Room Tip: get a room that does not face the road
  • Stayed: October 2012, traveled as a couple
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    • Sleep Quality
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Thank gingertravels2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina G, Director de Relaciones Públicas at Hotel Sevilla Macarena, responded to this reviewResponded September 28, 2015

Dear trish72

On behalf of myself and all the staff at the hotel Tryp Macarena, we would like to thank you for having chosen us for your stay in Sevilla.

We really appreciate the fact that you took your time in bringing your opinion.

Your opinion are valuable and will help us with our continuing effort to improve the quality of the services to our guests.

We hope to have the pleasure in the not too distant future of welcoming you back again to the hotel, and in the meantime, send you our very best wishes.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sevilla Macarena

Address: Calle San Juan de Ribera 2, 41009 Seville, Spain
Location: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Luxury Hotel in Seville
Price Range: $70 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sevilla Macarena 4*
Number of rooms: 331
Reservation Options:
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Also Known As:
Tryp Macarena Hotel Seville
Tryp Hotel Seville
Tryp Hotel Macarena

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