Their breakfast is a joke. The egg station was dirty with dirty napkins lying next to the frying station. Nobody seemed to be tidying the food stations. Food crumps everywhere next to the food left by people who have taken the food. One of the plates I took from the stack of plates was dirty! Food looks disgusting. Definitely not worth the money. More
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It is the ideal hotel if you are visiting the theme park but otherwise I would not recommend this hotel. Very overpriced for what it is. More of a business conference hotel. Howver the staff were very nice helpful and the outdoor pool was lovely. A la Carte restaurant had limited choice but there is nowhere else close by to go so you are stuck. Breakfast was good.
Dear guest,
Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Sevilla Renacimiento. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.
As you mention, Barceló Sevilla Renacimiento is a perfect place to hold all kinds of events, for its large spaces and its specialization in this sector, however, we would like to indicate that the entire team takes care of our vacation guests, trying to create welcoming environments for them, so your comments will help us to continue improving in this regard.
We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit.
We regret that the cost has seemed too high for you, but we want to inform you that at Barceló we offer high quality gastronomy and other services, and try to adjust our prices to the maximum, comparing with hotels in the area of the same category. We will study your comments and thank you again for transferring them to us.
On the other hand, thank you for your kind mention to our employees, whose role is essential to create unforgettable experiences for our guests. I thank you on behalf of all of them for your positive mention.
Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best Regards,
Marcos Otero
General Manager
Barceló Sevilla Renacimiento
This hotel is about a 10 min walk from the main town. For our trip it was perfect as we had our small children (2yrs and 6 yrs) and the grandparents with us so we could spend the hot afternoon by the fantastic pool and then stroll or get a taxi into town in the evening. Staff are very friendly and extremely helpful. Food is great in all the restaurants. We were really happy with our choice of hotel and will definitely use again, and will also try other Barcelo hotels.
This hotel is enormous, it has everything you could possibly want for a large scale conference. The rooms are light, spacious and airy, restaurant for breakfast pretty good. Pool area situated near the gym has plenty of room with two separate pools. All in all its a pretty good venue but not for a romantic weekend.
Very big hotel , everything for away. breakfast rubbish pool to cold . Seville great place . This hotel is to far away to walk into town . There is a bus not far away or taxi 10 euros . Taxi to hotel 30 euros back 25 there . Loved Seville hotel not to good
Dear Martyn21,
First of all thank you for taking a few minutes of your time to send us your opinion about your stay at Barceló Sevilla Renacimiento during your last stay. It is important for the work team to know their suggestions and comments to act on those services that may have room for improvement and thus create the best experience for our guests.
We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts.
I would like to inform you that you are working on the air conditioning of one of the pools, so that our guests can enjoy this activity also in cold times of the year. We wish you to stay with us again and enjoy this new attraction.
On the other hand, I regret that our situation on the Isla de la Cartuja was not entirely to your liking. We are sorry to know about your discomfort with the rate of the taxis, but it is the taxi driver who stets the pices, not the hotel. For future occasions, know that the lively restoration area of the Alameda de Hércules, in the center of Seville, is only a 10-minute walk from the hotel, which can be done with a pleasant walk.
As you know, Barceló Sevilla Renacimiento is a hotel that has all the amenities such as, indoor and outdoor pool, sauna, gym, meeting rooms, restaurants, bars, computer room, cafeteria, parking, so its size is optimal to house such facilities.
Finally, thank for your comments about Seville. We are very glad that you enjoyed your visit to the city.
Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Best Regards,
Marcos Otero
General Manager
Barceló Sevilla Renacimiento
Easy pay parking. Just across the river from the city, but a short taxi ride will get you there. A large resort style hotel. We ate in the bar on day one and had a nice meal. Breakfast a comprehensive buffet. Very good. Newly refurbished room. Excellent.
Long queues at the front desk so leave plenty of time. They need to increase staffing levels here.
