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“Service was really bad!”

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NH Sevilla Plaza de Armas
Ranked #36 of 178 Hotels in Seville
Certificate of Excellence
Reviewed October 13, 2012

The hotel itself is quite modern even if the rooftop pool looks old and not very cleaned.
Reception staff was really bad though. They gave out wrong info and I missed out on a Flamenco Show I really wanted to see. Internet service was very poor and even though Reception staff knew, we weren't informed of the problems when we asked to use it, and spent 15 euro for nothing (a cyber cafe' in the city will cost you 2.50 euro and most importantly will work! As a 4* hotel I expected a restaurant in the evening but apparently in low season only bar food is available, it is a shame. Overall a quite frustrating experience that could have been avoided if the staff was more helpful.

  • Stayed: August 2012, traveled as a couple
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Thank Erymalibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 8, 2012 via mobile

We picked up this hotel mainly because of his price and standard of quality. Service at the reception was really nice, we even received a desert in our room on the first night as a welcome gift. Room was clean, confortable and of a good size. Location is not too far from the center but not in a nice neighbourhood. The main negative point is the noise from outside (however less noisy than in the center). Still it remains a good value for money.

  • Stayed: October 2012
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Thank adrienf11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

We arrived in Seville after a bus journey from Portugal and selected this hotel because it was close to the bus station. The hotel is a 5 minute walk from the bus station (but you can’t hear any noise) and a short walk (15 mins - but there are lots of other things to see on the way) into the city centre.

The hotel was excellent. The check-in process was quick and they had the sense to put the two rooms that we booked very close to each other. We booked breakfast for the first morning at reception and they give you a slight discount (although they don’t tell you about the 10% tax until you actually pay for it).

The room had enough space for a city hotel and the cot that we requested was in the room when we arrived. There was lots of hanging space and a safe. Some clever person had also decided to put the wash basin outside the main bathroom - silly things like this make being in a hotel room easier. The bed was comfortable and the air con was easy to use.

Breakfast was very good and the bar area was nice and reasonably priced. The staff here were always very helpful and filled our bottles with hot water for our little one, with no hassle.

If I go back to Seville, I will stay in this hotel again. It was reasonably priced, in a good location and the staff were helpful and friendly. Overall, it is a very good hotel.

  • Stayed: September 2012, traveled with family
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2  Thank JudithCharmers123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

All ok location is good walking distance to all attractions Alcazar, Tower, Cathederal etc and one of the best restaurants in Seville right on your doorstep! Staff were friendly enough - we had a few issues when we checked in the room we had stunk of super glue was horrible - i had to go down and complain then get a new room which was again wrong as it was a twin not a double - why they didnt realise we were a couple after i specifically also emailed them saying it was our anniversary and booked a king size bed was remiss of them. Breakfast in NH hotels is average plenty of fruit, breads meats cheeses etc but hot food pretty awful, so if your a hot breakfast lover then you probably woont be impressed i personally find fruits and cereals etc more than adequete healthy start to the day. All in all a 3 out of 5. Rooms very modern and plain, if you want the real seville feeling then this isnt for you. The roof top pool however was a bonus and a lovely place to watch the sun setting over the river, despite there being a riducluously tall sky scraper being built which sort of ruins the view! Another downside is that theres a massive exhibition centre right next to the hotel and on Saturday night we had very loud music until 3am!!!!

Room Tip: all very similiar although may be worth paying for an upgrade
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  • Stayed: September 2012, traveled as a couple
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1  Thank Zor76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

We took a taxi from the airport to the hotel and paid 29 Euros. The location is good. It takes 15 minutes on foot to get to the Cathedral. The receptionists were very friendly and helpful during our stay. We got free internet for 24 hours. The room was very nice, a bit small. Nice toiletries, they even provide you with toothbrushes and paste! There is a supermarket in the shopping centre next to the hotel which we used to buy breakfast. There is a roof top pool with very nice views of the old town.

  • Stayed: September 2012, traveled as a couple
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2  Thank LE21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

the room was very nice, with a large and comfortable bed.
people were really kind.
we had a problem with the shower, and they immediately gave us another room.
the swimming pool is not so big, but it worked well in the HOT weather of sevilla for a refreshing break.
not really close to the attractions, but at 15min by walking (and taxis are quite cheap).

  • Stayed: August 2012, traveled with friends
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Thank Stefano N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

We stayed here for two nights in June 2012 (we attended a wedding) The hotel is conveniently located, about 15minutes walk (o 7 euros by cab) from the historic center of Sevilla. Not being next to La Giralda is good, because you can have a hotel with larger rooms and, most importantly, a swimming pool for a reasonable price.

The buffet breakfast is HUGE and one of the best I've had in Spain. Basically you can skip lunch afterwards.

Rooms are large with a separate bathroom /wardrobe area, wich gives you more privacy (and convenience when you need to get dressed for a wedding!) :)

The rooftop pool is not huge, but serves its purpose if you want to avoid the daytime heat. I did not like that the air conditioning vents are just over the pool and they are a bit noisy, but I guess there's not much it can be done about it. On the good side, the views are excellent, the riven on one side and the old city on the other.

All in all, a very good choice in Sevilla.

  • Stayed: June 2012, traveled as a couple
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2  Thank rro2005MAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Sevilla Plaza de Armas

Address: Marques de Parada, s/n | Plaza de Armas Area, 41001 Seville, Spain (Formerly NH Plaza de Armas)
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Seville
#11 Business Hotel in Seville
#25 Luxury Hotel in Seville
#42 Romantic Hotel in Seville
Price Range: $91 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Sevilla Plaza de Armas 4*
Number of rooms: 262
Official Description (provided by the hotel):
The NH Sevilla Plaza de Armas hotel in Seville is situated in the center of town, adjacent to the 1992 World Exposition Center. ... more   less 
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Also Known As:
Nh Plaza De Armas Hotel Seville
Nh Hotels Seville
Nh Hotel Seville

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