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Hotel Alfonso XIII, A Luxury Collection Hotel, Seville
Ranked #8 of 175 Hotels in Seville
Certificate of Excellence
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel”
Reviewed April 20, 2014 via mobile

Stayed here with family in October 2013. While definitely on the pricier side, this hotel is without a doubt worth the price. Beautifully appointed interior, friendly, very well trained and attentive staff. Especially found the wait staff professional and very friendly. Rooms while small were clean comfortably and nicely decorated. We were lucky to be here on a quiet week as I would imagine the pool area would be a bit crowded - otherwise I could not fault the hotel. Location also superb!

Stayed October 2013
Helpful?
1 Thank paulc123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlfonsoXIII_Seville, Marketing Coordinator at Hotel Alfonso XIII, A Luxury Collection Hotel, Seville, responded to this review, May 1, 2014
Dear paulc123,

Thank you for sharing your opinion on Tripadvisor.
October is definitely the month if you´re looking to enjoy warm weather by a not so crowded pool in Seville, so excellent to hear you had a nice time with us.
We hope to welcome you back soon at Hotel Alfonso XIII, a Luxury Collection Hotel.

I remain with warm regards,
Benjamin Del Pino
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,091 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
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English first
London, United Kingdom
Level 5 Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 17, 2014 via mobile

We visited the Alfonso XIII hotel today to take in some drinks and found. We first sat down in the courtyard and received 3 conflicting messages from waiters who didn't seem to know if we could sit there or not as they were preparing for dinner service (just after 5pm... A little early for Spain!). We then went to the outside terrace and were faced with some incredibly surly and grumpy service by a waitress named Tereza. Service was also slow and prices about triple what one would pay outside the hotel. Given the hotel is 5-stars and part of the international chain Starwood, we were incredibly disappointed and frankly surprised at how someone of that attitude could work there.

The hotel does have a magnificent decor, however, I would recommend you just stroll through, take your pictures and take your business elsewhere...

Stayed April 2014, traveled with friends
Helpful?
2 Thank Seb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlfonsoXIII_Seville, General Manager at Hotel Alfonso XIII, A Luxury Collection Hotel, Seville, responded to this review, April 24, 2014
Dear Seblong,

Thank you for sharing your feedback on Tripadvisor. I apologize for not meeting your expectations and feel really concerned about what you mention in your comment.
Our goal is to create memorable experiences for our guests and this has not been the case so I would like to follow up with you.
Please be so kind to contact me at carlo.suffredini@luxurycollection.com in order to discuss in further details what occurred during your visit.

Looking forward to hearing from you.
I remain with best regards,

Carlo Suffredini
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level 4 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 17, 2014

Such good service. We'd only popped in for cocktails and they were really reasonable. 13 euros apiece and very generous. Surroundings were superb from the art deco cocktail bar to the bright patio. Lovely reception and all staff we encountered were very helpful.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank joolsmacl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlfonsoXIII_Seville, Marketing Coordinator at Hotel Alfonso XIII, A Luxury Collection Hotel, Seville, responded to this review, April 27, 2014
Dear joolsmacl,

Thank you for sharing your feedback with us!
We are very glad you liked the Bar Americano and the delicious cocktails the team create there!!
We hope next time you visit us you may experience an over night stay in one of our beautiful rooms.
Until then I remain with best regards,

Benjamin Del Pino
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 17, 2014

Being in Seville was a treat in itself but being able to call the Hotel Alfonso home while we were there was a bonus and an amazing experience ... from the stunning architecture of the hotel with its history, to the staff, its incredible ambience, sharing drinks outside in their magnificent courtyard to a scrumptious breakfast served every morning and all of this within walking distance of EVERYTHING. What more could you possibly ask for??

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlfonsoXIII_Seville, Marketing Coordinator at Hotel Alfonso XIII, A Luxury Collection Hotel, Seville, responded to this review, April 27, 2014
Dear John F,

Thank you for sharing your feedback on Hotel Alfonso XIII, a Luxury Collection Hotel! We are delighted to hear your stay with us exceeded your expectations and that you enjoyed your experience in Seville.
We are looking forward to welcome you back “home” again ☺
Best regards,

Benjamin Del Pino
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurst Green, Lancashire
Level 6 Contributor
343 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed April 16, 2014 via mobile

This was a special place from the start. The exterior look of it, the drive way in and the service at car was excellent. The reception experience from start to room was what you would expect of a five star. The room was very very large (234) and very clean. The food at the hotel was well served and priced and excellent with a great atrium type seating area for dinner or breakfast. Right in the centre of where it is happening in Seville - the beef hotel experience I have had!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlfonsoXIII_Seville, Marketing Coordinator at Hotel Alfonso XIII, A Luxury Collection Hotel, Seville, responded to this review, April 27, 2014
Dear Chris G,

Thank you for posting this your magnificent feedback about Hotel Alfonso XIII, a Luxury Collection Hotel.
We are delighted to know you enjoyed your stay since the moment you arrived. We believe a five star hotel service must always anticipate guest’s needs to create unsurpassable memories. We have specially focused on creating a special arrival experience in which the guest can just relax and start their holidays as soon as possible. Your kind words feel like a reward to us, so thank you again Chris G.
Sincerely yours,

Benjamin Del Pino
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 14, 2014

One of the most beautiful hotels I have ever stayed in (we have stayed in several Luxury Collection properties). The restaurant in the interior courtyard was simply the most perfect spot for a typically Seville lunch - I highly recommend it if you are not staying at this property. Also, the Friday evening jazz in the American Bar was really fun in a beautiful locale. What makes this property over-the-top though is the service of Antonio Morilla as concierge (and his daytime staff members). He arranged lunches, rental cars, tours, train details for us in other cities in addition to Seville. Always organized - writing down details. We also had the help of a female trainee from Paris who was delightful - really listened to what we were looking for and gave us great recommendations. Our room faced the street with the light rail train so there was a bit of noise at night - but nothing that ear plugs wouldn't completely block.

Room Tip: Select a room away from the street side if you are sensitive to noise (the light rail train and the...
See more room tips
  • Stayed April 2014, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DCKi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlfonsoXIII_Seville, Marketing Coordinator at Hotel Alfonso XIII, A Luxury Collection Hotel, Seville, responded to this review, April 27, 2014
Dear DCKi,

Thank you for sharing your feedback with us.
We are delighted to hear you enjoyed your experience at Hotel Alfonso XIII, a Luxury Collection Hotel.
We would like to say thank you for recommending our restaurant and Bar Americano to other visitors, even if they are not staying at the hotel. But thank you especially for your compliments to the Front Desk team and Antonio Morilla. I will make sure he receives your kind words!
We are looking forward to welcoming you back soon,
Warmest Regards,

Benjamin Del Pino
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rural PA
Level 4 Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 11, 2014

You know you are in a special place when tours of the town include your hotel on an historic basis. Many sites are very convenient - Cathedral, Tower of Gold , river and cruises and the Alcazar are all 5 minutes away. You can change money at the bank Santander - two minutes away ( this is nice because in Barcelona I could not get a bank to exchange money since I didn't have an account.) Breakfast at Starbucks ( across the street ) became a regular thing - a window seat provides people watching of superior caliber. Up the street (Constitution Ave ) and across from the Cathedral is a great tapas place - Genova. The hotel restaurant is quite nice - ambience, good food and great staff . Even considering the great location, good food and beautiful rooms and common spaces - it is the people that make this hotel a special place. There is not a member of the staff who was not helpful.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravellingDocruralPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlfonsoXIII_Seville, Marketing Coordinator at Hotel Alfonso XIII, A Luxury Collection Hotel, Seville, responded to this review, April 27, 2014
Dear TravellingDocruralPA,

We would like to say thank you for sharing your kind feedback with us. We are happy to hear you enjoyed your experience at Hotel Alfonso XIII, a Luxury Collection Hotel.
We appreciate the tips you shared about how to get around the city and the hotel´s location, and hope these tips will encourage other guests to come and explore the beauty of Seville.

Looking forward to welcome you back again,
I remain with best regards,

Benjamin Del Pino
Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Alfonso XIII, A Luxury Collection Hotel, Seville

Property: Hotel Alfonso XIII, A Luxury Collection Hotel, Seville
Address: Calle San Fernando 2, 41004 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Seville
#1 Business Hotel in Seville
#5 Romantic Hotel in Seville
#6 Luxury Hotel in Seville
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Alfonso XIII, A Luxury Collection Hotel, Seville 5*
Number of rooms: 151
Official Description (provided by the hotel):
Discover the recently renovated Hotel Alfonso XIII, Seville. Since its inauguration in 1928 the Hotel Alfonso XIII has been the preferred rendezvous for residents of Seville and elite travelers from around the world.From the moment you pass through the entrance of the Hotel Alfonso XIII a world of luxury is your's to explore. Discover the 151 rooms and suites at the newly renovated Hotel Alfonso XIII, Seville, totally equipped and furnished with luxury and comfort. The hotel guestrooms have been decorated with three different elegant styles: Andaluz, Moorish and Castillian rooms. ... more   less 
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Also Known As:
Alfonso Xiii Seville
Hotel Alfonso Xiii

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