the hotel is great but i have a lot of but:
not a smile from anybody
at the check in they don't recognize my status
I had to ask , to pray better, for having late check out at 4.00 when the hotel was not full at all. I had to ask to three different people to get that!
the room is very very small and the bathroom more, from the buthtub only hot hot water.
the cost of minibar is a real robbery: 4,50 euros for a little bottle of water, I think that even if you are very reach one person had to be a little bit ... (I can't say the world)... to pay that ( the real cost in a supermarket is 15 cents) and in a minibar there is no service, no luxury, nothing: or better they think (the hotel management) thet we are simply tourists to be spoiled as chicken
when i reached my room i take my luggage and in the corridor there are three housekeeprs lovely speaking eachother, they don't tell to me no an hello and i had to ask PLESE to let me pass.... incredible.
in the hotel there were almost all american people, I don't know if the standard is for them. for sure as an european I saw really best standards in low category hotels (and cheapers) of Starwood.
never again, beautiful place, beautiful Seville, but terrible staff, unfriendly staff everything too expensive with a very very low quality. ( I saw a pizza that i think was worst of the one you can buy in a lowcost supermarket).
about breakfast: medium quality with nothing especial, terrible bread that you have to take with your hand to cut it (i don't think too igienic no?). a lot of beverages without explication, and so on for a lot of food (howful sausages....)
I'm used to the asiatic standards and this is nothing compared. I asked for a cup of coffe with milk (cafe con leche, i speak spanish) but with espresso coffe... well they give to me a little espresso with a few milk on side... nobody understood me.
where is the grand luxury five star hotel? it is not enough the location is essential the service and here there is a low categoty service.
what a pity !!!!
- Official Description (provided by the hotel):
- Discover the recently renovated Hotel Alfonso XIII, Seville. Since its inauguration in 1928 the Hotel Alfonso XIII has been the preferred rendezvous for residents of Seville and elite travelers from around the world.From the moment you pass through the entrance of the Hotel Alfonso XIII a world of luxury is your's to explore. Discover the 151 rooms and suites at the newly renovated Hotel Alfonso XIII, Seville, totally equipped and furnished with luxury and comfort. The hotel guestrooms have been decorated with three different elegant styles: Andaluz, Moorish and Castillian rooms. ... more less
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- Also Known As:
- Alfonso Xiii Seville
- Hotel Alfonso Xiii