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Gran Melia Colon
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Reviews (2,624)
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921 - 926 of 2,624 reviews
Reviewed August 21, 2014 via mobile

Wow this hotel was the most beautiful hotel we've stayed in hands down. The decor is out of this world from the hotel's reception to the rooms.

The hotel staff make you feel very special and important and that was just heartwarming. Each floor theme is based on an artist and all the room doors are paintings by that artist, we stayed on the 3rd floor which was Murillo whose work you can find in the Seville Cathedral. Each 2-3 doors represent a complete painting which was so fascinating.

The room itself was beautifully decorated, the bathroom amenities were Clarins which as a woman I really appreciated.

The hotel's location was just perfect very close to Plaza Nueva which is a central location within walking distance from the cathedral. There is a tram station at Plaza Nueva which is great to get around and since taxis in Spain are amongst the cheapest in Europe you can definitely take a cab and it wouldn't cost much at all.

The hotel concierge helped us make a reservation at La Casa Memoria for a traditional tablao flamenco dance and that was the most amazing experience of all. We also booked the Seville full day tour with their help and that tour was everything because it was so informative and included all of the Seville attractions and monuments.

The breakfast was good not great, the sweet treats were way better than the savoury.

Overall we loved this exquisite hotel with it's lovely decor and ambiance and wouldn't hesitate to book again.

Stayed: August 2014, traveled as a couple
1  Thank chocobon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_Villanueva, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded August 27, 2014

Dear guest,

First of all, we would like to thank you for choosing the Gran Meliá Colón Hotel. We are delighted to know that you had such a wonderful experience with us and higly appreciate that you share your opinion with other potential guests on tripadvisor.com.

It will be a pleasure to have you back on your next visit to Seville. Please do not hesitate to contact us if we may be of assistance.

Thank you again and best regards,
Esther Villanueva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2014

Stayed at the Melia Colon in August. Fantastic cool hotel, good location (even with the roadworks causing access issues).
Had a King size room, which was a great size. The Toiletries were all Clarins so I was thrilled.
Turn down size seemed hit or miss.
Didn't actually eat in the hotel, but the restaurant had very good reviews.
If you are looking for a pleasant stay in Seville, 5 star luxury you can't really of wrong with this hotel

  • Stayed: August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Betty2011London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_Villanueva, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded August 22, 2014

Dear guest,

Thank you for choosing Gran Meliá Colón as your hotel in Seville and taking the time to share your good valuation on Tripadvisor.com.

It was a pleasure to attend you and know that we contributed to make your stay in Seville an enjoyable experience.

Please do not hesitate to contact us on your next visit. We will be delighted to welcome you again.

Sincerely yours,
Esther Villanueva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2014

We stayed at this lovely hotel and really got the 5 star treatment. We were welcomed with champagne drinks and a very nice concierge experience -- they take the time to sit with you, check you in, discuss what you would like to do in Sevilla, and even offer a map with suggestions of places to go, restaurants to eat at, etc. If you get a chance to choose who to speak with, Phillip was excellent! He was really patient and attentive to our sight-seeing needs, as well as helpful when drawing out a map for us so we wouldn't get lost. We ordered room service up at the roof (with jacuzzi) many times and Martina was the nicest and very attentive. We had only casually asked her about a nearby pool and when she returned with our bottle of wine, she had brought a map with the pool directions, had a colleague call the pool to see if we could swing by, as well as explained to us the type of area it was -- all from a casual question; she was really great!

The service at this hotel is absolutely impeccable, right down to the housekeeping staff.

Also, (another plus!) eat at the Burladero restaurant which is at the hotel. DEFINITELY order the squid, octopus, sea bass with zucchini pasta, and steak tartar. Our waiter was Nicolas and he was a really wonderful server! He shared his traveling experiences with us, and was very on-point with food suggestions.

Extra Note: We decided to check out the Hotel Alfonso where we grabbed a drink and light lunch. The grounds are absolutely beautiful but we waited 15 minutes just to be seated, and WE had to get the attention of a staff worker. Once seated, we waited an additional 20 minutes just to order, and WE had to once again flag someone down. The food took another 20 minutes to come out and no one bothered to apologize or check-in on us. The customer service was really awful and made us appreciate, even more than we did, the Gran Melia Colon!

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Service
2  Thank j m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_Villanueva, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded August 17, 2014

Dear jj m,

We would like to thank you for your time and the nice comments about our hotel, restaurant and staff on Tripadvisor.com. That makes us very proud.

We highly appreciate your sincere opinion and will share your post with the whole team, specially with Philip and Martina, as it represent the greatest reward for our work as professionals.

Please do not hesitate to contact us if there is anything we can help you with.
You will always be welcome at the Gran Meliá Colón hotel.

Best regards,
Esther Villanueva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2014

This has to be one of the finest hotels anywhere! From the most efficient of service to the finest details- this hotel does NOT disappoint! Luxuriously appointed large rooms filled with Clarins bath products, artistic and most unusual artworks covering the doors, breakfast and all day dining is above and beyond that which you would find at many hotels. Drinks including unopened bottles of Moet to help yourself to were also supplied as red level guests. The staff were more than accomodating when we asked for a late check out- nothing was too much for them. Every request was met with smiles and responses that exceeded our expectations! My only regret is that we did not have longer to enjoy this marvellous property! It really is the ONLY place to stay in Seville!!

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ellen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_Villanueva, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded August 17, 2014

Dear MLDF1979,

Thank you so much for the time you have dedicated to publish this post and share such a good opinion of Gran Meliá Colón on Tripadvisor.com.

It is an honour to have contributed to make your stay in Seville an unforgettable experience.
We remain at your disposal and look forward to welcoming you again on your next visit.

Sincerely yours,
Esther Villanueva

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Reviewed August 11, 2014

Fabulous hotel. Perfect location for a trip to Seville. Service and room are excellent and beyond expectations. The way you sometimes judge service is when things go wrong and when my wife's razor "disappeared" from the bathroom after the room was cleaned. They got housekeeping to check records, do a thorough search result was it probably got thrown away by the cleaner by mistake. So when we were out that evening we came back to find they had been out to buy an almost identical replacement and left it in our room with a letter of apology!. We are only talking about a razor and blades costing c25 euros, but it's the little things that count and the fact they went the extra mile to make us happy. Would highly recommend this hotel as they care about their customers as well as being a fabulous place to stay in a prime location.

  • Stayed: August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Andrew O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E_Villanueva, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded August 15, 2014

Dear Andrew O,

Thank you so much for your good comments on tripadvisor about Gran Meliá Colón. It is very kind of you.

It is an honour and a great pleasure to know that we were able to make your stay an enjoyable and unforgettable experience.

Please feel free to contact us should we be of assistance.

We look forward to welcoming you again.
Sincerely yours,

Esther Villanueva

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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