Upon arrival, the hotel was everything I was expecting....beautifully designed and furnished, lovely spacious room & a great location. The service was fantastic, the breakfast good by Spanish standards, wonderful spa treatment (and at VERY reasonable prices). I loved everything about it....UNTIL I went to bed.
Unfortunately noise within the hotel is incredibly bad. Perhaps it was just our rooms location (room 211), however I could hear every footstep in the hallway, every room door opening and closing, every word spoken by people in the hallways...I really could not believe how bad the sound insulation was in the room. After my first night (which was almost entirely sleepless as guests were coming home up until about 5 am, and then others getting up and leaving from 7am) I had to get ear plugs for the rest of the trip.
The hotel really needs to look at their sound insulation issues in the room. At the very least install some doors in the corridors so that you only get disturbed by noise from small sections, rather than the entire corridor.
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