We were two couples and a single in our 70's staying in the Fontecruz for two nights in early May 2013. The hotel is in a great location within a short walk to the Alcazar and Cathedral. The staff was quite friendly and helpful. Our rooms were on the second floor but down some stairs and away from the noisy central lobby area. Many of the rooms were situated around the lobby area and are subject to noise and guest activities. The stairs to our lower level were poorly lit and were all black marble as are the main stairs but with no contrasting color strips at the stair edges. The result is that it is difficult to distinguish one step from the next and dangerous for us elders and folks who wear bifocle glasses. One of our group lost footing on the stairs to our rooms and fell, luckily with no ill effects except for a bruised ego.
The rooms had a modern black, white and silver decor and the floors were bare making for clean carpetless walking. The baths were well appointed, clean and up to date. The beds were comfortable. The single window looked out into a small center atrium of the building, giving ample light during the day. However, our room had only dim lamps, making it difficult to read or select clothes after dark.
We chose to include breakfast at the hotel. While not spectacular, the selection was adequately varied and offered the option of asking for eggs and other cooked items from the kitchen.
One night we tried to relax in the center atrium/lobby area but the couches and chairs were so uncomfortable we had to leave after only a few minutes. We felt it might have been a case of a designer more interested in decor rather than guest comfort. There were no other guests using the lounge area either
We planned to have pre-dinner cocktails on the roof terrace but it was unusually chilly that night and it started to rain before we could sit down. The terrace provides a good view of the city and would have been a nice experience. We did not use the pool.
The hotel's best asset is its location, close to the major sites and many bars and restaurants.
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