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“Perfect city break hotel”
Review of EME Catedral Hotel

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EME Catedral Hotel
Ranked #51 of 178 Hotels in Seville
Certificate of Excellence
Reviewed August 10, 2014 via mobile

After reading certain reviews we were feeling cautious on arrival! Absolutely no need as we were met with friendly and efficient staff, beautiful rooms and a perfect location. This is a boutique hotel so design and modern elegance is the key, yes the rooms may be darker than an average hotel but that is part of the ambiance. Dinner in the terrace restaurant was a beautiful experience. Breakfast was varied and well executed. If you like tea making facilities and a well lit vanity station....this probably isn't the hotel for you. For us on our honeymoon tour of Spain it was perfect!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Dostell777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, Costumer Service at EME Catedral Hotel, responded to this reviewResponded August 11, 2014

Dear Dostell777;
Thank you very much for your trust in EME catedral hotel.
Wholeheartedly appreciate your kind words about your experience at our hotel, and we are delighted that you have enjoyed so much with us. For our team of staff are all proud to have contributed to make your stay an unforgettable experience, concretly in your Anniversary. Congratulations again!
And of course, thank you for your recommendation to other people who follow and seek such comments.
Waiting to have another opportunity to serve you and give you the best of our attention again, we parted cordially,
Customer Service EME catedral hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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300 - 306 of 1,489 reviews

Reviewed August 5, 2014

This hotel was spectacular! Literally next door to the Cathedral with an amazing view on the rooftop from the pool and restaurant. I would book the rooftop restaurant every night I stayed there. Delicious food, 5 star service, and a once in a lifetime view. My boyfriend and I spent 2 nights here and would not chose anywhere else to stay if we went back to Seville. The hotel staff catered to every need and they were helpful with giving advice on how to spend our few days in Seville.

  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank SerenaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, Costumer Service at EME Catedral Hotel, responded to this reviewResponded August 6, 2014

Dear SerenaTravels;
Thank you very much for your confidence in EME catedral hotel.

Wholeheartedly we appreciate your kind words about your stay at our hotel, and we are delighted to know that you enjoyed with us. We are proud to have contributed to make your stay an unforgettable experience, or as we like to call it, "an EME experience".

Waiting to have another opportunity to welcome you to EME catedral hotel and with the desire to give you the best of our attentions, we say goodbye to you cordially,
Customer Service EME catedral hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014 via mobile

Very funky, cool, modern hotel. Staff went out of their way to be super friendly and helpful. We had our almost 2 year old son with us. It's probably not ideal for young kids (playing in pool with him so of the cool couples didn't look impressed) , more couples, and old aged kids. Pool is small and not deep but perfect for cooling off after being out for the day and view of the cathedral . Roof top bar has great atmosphere and view. Location is amazing, tons of great restaurants and shops nearby plus Cathedral and other sites at your door step. Definitely recommend this to anyone.

Stayed: August 2014, traveled with family
Thank FAVRTE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, Costumer Service at EME Catedral Hotel, responded to this reviewResponded August 6, 2014

Dear FAVRTE;
Thank you very much for your trust in EME catedral hotel.

Wholeheartedly appreciate your kind words about your experience at our hotel, and we are delighted that you have enjoyed so much with us. For our team of staff are all proud to have contributed to make your stay an unforgettable experience. And of course, thank you for your recommendation to other people who follow and seek such comments.

Waiting to have another opportunity to serve you and give you the best of our attention again, we parted cordially,
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

We stayed at this hotel in mid July 2014, during our first trip to Seville. We had a great stay, and would definitely recommend the hotel, but let me run through the pros and cons.

The pros:

- Location is pretty much perfect - it is right in the middle of Santa Cruz, opposite the cathedral and a couple of hundred yards from the Alcazar. So, you couldn't ask for a better location.
- There's also a pool on the roof terrace. It's not massive, but is a godsend in the fierce heat (although the rooms are all are conditioned, sometimes only a pool will do). There's also a spa, although we didn't use it, so I cannot offer a view
- The staff were all absolutely charming and very helpful.
- The room was lovely - the bed was fantastically comfortable and the room was stylish and well appointed.
- Breakfast was fantastic. Pretty much what you'd expect - fruit, bread, meat, cheese - but all fresh, very tasty and really, really nice.
- The roof terrace at night is amazing. Just the best view you could possibly ever ask for

The cons:
- The hotel has been very 'designed'. So, in our room, we had a very nice freestanding bath tub (although the plug didn't quite fit, so the water slowly drained out) but no proper shower. Personally, I'd always prefer a stand up shower in a hot country.
- The location has a downside - it's very busy and, at times, very noisy. Our room was at the back of the hotel, which is on a street with half a dozen restaurants on it. And there was noise until pretty late at night. This isn't the hotel's fault - clearly - but it's something to be mindful of.
- I don't know if this is a fair point to make or not, but we only had 1 English TV channel - the always disappointing BBC World. Would have been nice to have some more. Might just be me, but I love to put a film on before going out for the evening.

However, the pros hugely outweigh the cons, and I would recommend this hotel wholeheartedly. We had a great stay.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, Costumer Service at EME Catedral Hotel, responded to this reviewResponded August 4, 2014

Dear Chris W;
Thank you very much for your trust in EME catedral hotel.

Wholeheartedly appreciate your kind words about your experience at our hotel, and we are delighted that you have enjoyed so much with us. For our team of staff are all proud to have contributed to make your stay an unforgettable experience. And of course, thank you for your recommendation to other people who follow and seek such comments. We would also like to thank your suggestions for improvement, as they are our main tool to walk towards complete excellence in our services.

Waiting to have another opportunity to serve you and give you the best of our attention again, we parted cordially,
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2014

I recently stayed at the EME and the first thing you will notice is the way the staff takes care of you. I needed laundry done and housekeeping was at my room in a minute. Unfortunately, the cloth laundry bag was not returned with the clean clothes. I mentioned it and received it in the mail today.

The roof top of the hotel is the best place to spend the evening. I didn't eat dinner there but the roof patio across from the Cathedral is amazing. Have a drink up there some night.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank Desertsheik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, Costumer Service at EME Catedral Hotel, responded to this reviewResponded August 4, 2014

Dear Desertsheik;
Thank you very much for your confidence in EME catedral hotel.

Wholeheartedly we appreciate your kind words about your stay at our hotel, and we are delighted to know that you enjoyed with us. We are proud to have contributed to make your stay an unforgettable experience, or as we like to call it, "an EME experience".

Waiting to have another opportunity to welcome you to EME catedral hotel and with the desire to give you the best of our attentions, we say goodbye to you cordially,
Customer Service EME catedral hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2014 via mobile

This hotel is as other reviews have stated very well located with great views and a lovely roof top bar and pool.
The hotel does suffer from a lack of attention to detail in some areas upon first inspection it looks great but then you notice sloping floors, cables tucked through windows, old furniture etc etc however it's kind of acceptable because the building is so quaint and old and the good points out weigh the bad by far.
The service isn't 5 star and not are the rooms although spacious and nice they are lacking the finishing touches but they are comfortable and the bed is huge.
We did hear the bar noise at night until around 2am but it's wasn't too loud or a problem we slept well and then enjoyed a fab breakfast and really enjoyed our stay.

Stayed: July 2014
Thank Pinkfizz31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, Costumer Service at EME Catedral Hotel, responded to this reviewResponded August 4, 2014

Dear Pinkfizz31:
We greatly appreciate you taking a few minutes of your valuable time to share with us your experiences in EME catedral hotel. We are delighted to have met your expectations and know that you have enjoyed your stay with us. We would also like to thank your suggestions for improvement, as they are our main tool to walk towards complete excellence in our services.

Finally we thank you for your kind words about our reception team and apologize on behalf of our staff of flats, which, we assure you will work more quietly, avoid causing discomfort to customers.

Thank you very much for your confidence in EME catedral hotel, and we hope you visit us soon.
Regards,
Customer Service EME catedral hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

We stayed in this hotel for two nights and booked a rooftop-room with a private terrace and Jacuzzi and (amazing) views towards the Cathedral. To be honest, I have mixed feelings about this hotel. The location is impossible to beat (next to the Cathedral/old city center of Sevilla), the breakfast is excellent and the spa (be aware that they require a booking in advance) is perfect. The public spaces are nicely designed and decorated.

The room itself has enough space (two level room, with a private hallway, ideal for storing your luggage) but has run down. There was no minibar, though the B&O TV was a nice plus. The private terrace looked as if it need a update, the furniture was old/showed some heavy wear of usage, which was disappointing. The Jacuzzi didn’t work for the entire stay (the staff did seemed bored when we asked several times for a mechanic, who eventually showed up without fixing the problem).

Staff showed inconsistent service, some of them were very friendly and welcoming, some other, one lady at the front desk in particular, showed a very snooty attitude, which was for us not acceptable in a 5*hotel. Will only return after the hotel has undergoing maintenance and staff will show consistent serve without any attitude.

  • Stayed: August 2013, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank TdwLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMEhotelSevilla, Costumer Service at EME Catedral Hotel, responded to this reviewResponded July 15, 2014

Dear TdwLee:
We greatly appreciate you taking a few minutes of your valuable time to share with us your experiences in EME catedral hotel. We are delighted to have met your expectations and know that you have enjoyed your stay with us. We would also like to thank your suggestions for improvement, as they are our main tool to walk towards complete excellence in our services. We assure you that we have taken note and take appropriate actions in order to improve our comprehensive service.
We look forward to welcoming you back to our hotel and give us the opportunity to change the feel of the occasion.

Regards,
Customer Service EME catedral hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about EME Catedral Hotel

Address: Calle Alemanes 27, 41004 Seville, Spain
Phone Number:
Location: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Seville
#34 Luxury Hotel in Seville
#40 Romantic Hotel in Seville
Price Range: $172 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — EME Catedral Hotel 5*
Number of rooms: 60
Official Description (provided by the hotel):
EME Catedral Hotel a Boutique Hotel located in the historical centre of Seville, in the Santa Cruz neighbourhood, right in front of the Cathedral and the Giralda, just some steps away from the shopping area. As a result of the restoration of fourteen typical sevillian listed houses from the XVI century, the urban resort has 60 rooms and an excellent gastronomic and leisure space with restaurants, cocktail bars, wellness spa, outdoor swimming pool and outstanding panoramic terraces. ... more   less 
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Also Known As:
Hotel Eme Fusion
Eme Fusion Seville

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