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“Excellent family run hotel”

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Carmen de la Alcubilla del Caracol
Ranked #59 of 122 Hotels in Granada
Reviewed June 5, 2013

We had two nights at this excellent hotel in May 2013. Unusually the weather was really poor with dark clouds throughout and torrential rain the first night! However this hotel more than made up for any disappointments in our visit. It is small and tucked down a narrow street high up overlooking the city. The walk into the city is steep going up or down but less than 10 minutes and really very manageable.

Manuel was there to greet us on arrival and he gave us a very thorough tour of the hotel and how everything worked. He gave us maps and guidance on how to get from A to B. He was excellent and nothing seemed too much trouble.

The hotel is extremely well appointed and spotlessly clean. The very well appointed lounge with windows overlooking the city below and lots of art books is great for a late night brandy after returning from dinner in the city. There is an honesty bar. Breakfast was excellent and again served by a charming waitress.

We would love to return - but only when the sun shines!

  • Stayed: May 2013, traveled as a couple
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1  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 - 93 of 300 reviews

Reviewed May 30, 2013

All the nice things that have been written about the Carmen and it's owner, Manuel, are true. We chose the Carmen because of all we read in Trip Advisor and we were very happy with our choice. We were impressed as soon as we arrived, because Manuel explained so well about how to get around in Granada. Before we left home on this trip, I had studied the Granada city map and was not sure that this would be a convenient location. One reason was that we definitely wanted to see St. Nicholas lookout point and that looked like a taxi cab would be needed. Well, maps are deceiving. Manuel, the wonderful owner, briefed us on buses and it was a snap. So in case you are like me, and want to have everything work like clockwork on your trip, don't worry. It's a very convenient location.
Like other reviewers, we loved the view, the gardens, landscaping, and the terrace (fantastic!). The walk into town is very nice. The paved path to (literally down, a steep hill) town begins a few feet from Manuel's Carmen. AND you don't have to walk up hill EVER to get back "home", because there's a bus for that and Manuel will explain it all to you!
We will always have wonderful memories of our trip to Granada and our stay at the Carmen is a central part.

  • Stayed: May 2013, traveled as a couple
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2  Thank JohnandKathyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2013

our family previously spent time at this carmen and left with a favorable impression. so much so that we decided to rent out the entire carmen for a week to have a family reunion. everyone made their flight reservations from the states and looked forward to their first trip to spain in september.....until manuel suddenly decided that the emails and schedule changes in order to coordinate different arrivals and departures were too much work for him and cancelled everything!!

really?

he wasn't exactly letting us stay there for free.....we booked the place at great expense and without any further thought or remorse from the "eccentric" owner we are now left scrambling to find a place that will accommodate fourteen of us.

manuel makes up the rules as he goes along and that was okay when we had a basic stay in his carmen the first time, but don't even think about counting on him when you need him.

book your stay somewhere else...there are many professionally run, beautiful places to stay in granada without having to count on this carmen and its "quirky" owner.

Stayed: October 2012, traveled with family
13  Thank zelmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

The host, Manuel is very kind to give us all the details about Granada. He also helped us to check the bus and train schedules, booked taxi for us. All the good words about him are true! The hotel is very clean and quiet with great views of the city and mountains. It has 10-minute walk from the city center and we didn't see a problem at all. It is the best hotel in our Spain trip. We will come back. We stayed in El Campo.

  • Stayed: May 2013, traveled as a couple
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4  Thank GlacierLily88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

This small hotel is in a brilliant position, close to the Alhambra, above the city and with stunning views to the mountains. Manuel the owner is enthusiastic to ensure you see all there is in Granada and is willing to give you all the time necessary to answer your questions.
The hotel, though it more resembles a private home, is beautifully decorated and everything is spotless. Most, if not all the rooms have their own terraces.
It is a marvellous place to stay, and I would like to live there.

Stayed: May 2013, traveled as a couple
2  Thank AnOxfordCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

The Alcubilla is located on the same hill as the Alhambra, but on the other side of the hill from the Albayzin. Its location means that it is about a 10-minute walk from the hotel to the entrance of the Alhambra, and it has lovely views of the mountains beyond Granada (and of part of Granada itself, always more attractive by night than by day). The hotel is about a 5-8 minute (downhlll) walk from the hotel Alhambra Palace, which is a useful landmark, especially if using taxis. Depending on how much you get lost, it's about a 15-minute downhill walk to the Plaza Nueva, and Manuel, the host, will show you a good way to get back avoiding the steep uphill climb if you want. So, location is brillliant. As is the carmen, or villa. We were two female friends travelling together, both in a previous life used to travelling with partners. One of the problems of this situation is that rooms that would be okay for a couple feel a bit cramped for two individuals. The Buganvilla room (and I think also the Glicinia room) overcame this problem magnificently. The room itself was generous, with a sit-out balcony overlooking the city and the mountains--my friend and I took advantage of the carmen's self-serve, honour bar to have a glass of wine on the balcony after dinner, overlooking the still snow-covered mountains and the twinkling lights of the city. If you're looking for romantic, this will fit the bill; if you want a friendly, companionable place to chill once you've had your tapas for dinner, this is magnificent. But the most charming element of all is the host, Manuel, or Manolo. He is simply delightful. He speaks, in varying degrees of fluency but with a constant desire to communicate, several languages and knows Granada like the back of his hand. He will make sure you negotiate correctly the administrative trámites of the Alhambra (but DO make sure you book in advance on their website, especially if you're going in high season), and will recommend places to see and eat. He cares about his guests, as does Ester, the woman who organises breakfasts and is supremely approachable and speaks excellent English (we did not have the opportunity to hear her speaking other languages). I know Granada very well but haven't been there in 15 years or so. I will go back soon, and it will partly be to stay at the Alcubilla. So, so good.

Room Tip: I think there are only 7 or so rooms in the Alcubilla. The Buganvilla (double) is splendid, with a b...
See more room tips
  • Stayed: April 2013, traveled with friends
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2  Thank Jean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

I think this may have been the best lodging we had in Spain! Personalized service from Manuel, and wonderful views. We stayed in the Bougainvillea room and it was lovely. The only "watch-out" I would give is the room is advertised as having a "private" terrace. It does have a lovely terrace, but is blocked from the main terrace by a couple of potted plants, which normally would be no issue except the family staying in the room across the hall had 2 small boys who made quite a bit of noise on "their" terrace which distracted from the peace and quiet we hoped to enjoy. Manuel tactfully told us we could use the main terrace if we wanted to, but it was clear the family had taken it over as their own. No big deal except that we paid extra for a "private terrace". Having said that, I would not stay anyplace else in Granada and hope to visit the Carmen again!

  • Stayed: April 2013, traveled as a couple
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Thank dinesalotOrlando_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carmen de la Alcubilla del Caracol

Address: Calle Aire Alta 12, 18009 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada > Realejo - San Matias
Amenities:
Bar / Lounge Shuttle Bus service
Hotel Style:
#15 Romantic Hotel in Granada
Price Range: $126 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carmen de la Alcubilla del Caracol 3*
Number of rooms: 7
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Also Known As:
Carmen De La Alcubilla Del Caracol Hotel Granada

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