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Hotel Palacio de Los Navas
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Reviews (374)
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All reviewstapaslovely hotella botilleriabusy pedestrian streetsixteenth centurycentury hotelcentral locationspecial thanksbars and restaurantsexploring granadapublic car parkold palaceloved granadacoffee machinenice roombreakfast roomenjoyable stay
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Reviewed July 26, 2012

We just loved this place! When first booked a room at the Palacio de los Navas we had very low expectations due to the low rate we found.
After a nice trip by train (traveling from Madrid) we arrived to the Palacio de los Navas and we couldn't believe it!! We sever surprised, and very much indeed. This hotel is just gorgeous. Very well maintained, with a beautiful patio.
We were wormy welcomed and given a very nice, clean, spacious and comfortable room.
The staff was very friendly and they gave us great tips.
I cannot highly recommend this place. We are looking forward to returning there. Loved Granada, loved the Palacio de los Navas.

  • Stayed: July 2012, traveled with friends
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1  Thank Konstantiniye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPALACIODELOSNAVAS, Receptionist at Hotel Palacio de Los Navas, responded to this reviewResponded October 28, 2012

Dear Sir/Madam

we are extremely sorry to read you weren't greeted in the right way when you arrive to the hotel and you didn't feel very welcomed,
We make our best effort every day to help our guest to spend a nice time in Granada but , of course, some times we make mistakes.It's true that there're two more hotels in the same street with the name Navas and sometimes this is confused.

We really apologize and In order to help us to inprove we will apreciate you guive us your name and the date of your arrival to the hotel

Best regards

Nuria Lezama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2012

We came here during a tour of southern Spain, arriving from Seville via train. Granada is a beautiful old city, and this hotel is in the heart of it. Arriving at night, we didn't get a chance to pick up our Caja Granada pass in advance of our appointment for the Alhambra tour first thing the following morning (getting tickets can be an ordeal!). The woman at the front desk was very helpful and told us exactly when and where we could pick them up (we had time to spare). Our room was fairly large with a big windows that overlooked Calle San Matias--which ended up being not so good. The cobblestone streets of Granada are very narrow and the smallest noise reverberates up and into any nearby window. Each footstep and conversation on the street is amplified and easily heard. A small car rolling down the cobblestones sounds like a mack truck. Larger vehicles sound like freight trains! The city needs to prohibit vehicular traffic on these streets as cars and trucks drove by all hours of the night. We didn't sleep much at all. At least we got a good breakfast--lots of jamon, and tortilla espanola! If you stay here get an interior facing room or one as far away from Calle Matias as you can.

Room Tip: Stay away from Calle San Matias.
  • Stayed: April 2012, traveled as a couple
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Thank er22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

An unassuming hotel which you could easily walk past without noticing, but once inside opens into a lovely courtyard with fountain and is an oasis of tranquility. The rooms are quite small but tastefully fitted out with everything you need. We had a first floor room at the back and had no issues with noise. Helpful deck staff and free internet. The breakfast was fine but held in a small basement breakfast room. The hotel has no restaurant but is just a few steps away from a street full of Tapas bars and restaurants. We took a bus to the Alhambra from a stop about 5 minutes walk away and a taxi back (they are cheap). Don't attempt to drive in Granada but leave the car in a parking garage. We used the one in Calle Angel Ganivet which is just round the corner from the hotel and quite easy to find (with GPS). Parking is expensive, about 34 euro for 2 days.

Room Tip: Back upper floor rooms seem to be quieter
  • Stayed: June 2012, traveled as a couple
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3  Thank PaulsXperience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

Hotel Palacio de los Navas is a good hotel in the centre of Granada.
If you arrive by car, you'll probably have to paas several no-go areas for cars. The centre of Granada is only acceable for buses , taxis and scooters. No cars allowed. I must have passed three points with cameras.
If you mention this at the reception , he will pass your car reg onto the police, and probably avoid some fines.(I hope)
It might be a good idea for the hotel, to mention a route to the hotel, which doesn't give problems, 45 mins through alley ways is a bit much.

The rooms were good, clean, but quite noisy, the breakfast was not very good. You expect fresh orange juice in Spain, not something plastic.

The location is very good, except for outside noise.

  • Stayed: June 2012, traveled as a couple
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Thank acdourlein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2012

We were a little worried about how noisy this hotel would be given its location on a busy alleyway in the heart of Granada. But our fears disappeared as soon as we walked through the door. The inner courtyard with its fountain is like an oasis in the city. Our room on the top floor was full of character- brick walls and wood floors. Some may not like the tiny windows but in 35C heat they are welcome. At night we turned on the AC , closed the shutters and never heard a thing, even though outside were tapas bars and street cafes. The breakfast is adequate but served in a characterless basement. Too bad they can't use the courtyard like I believe they once did. The only downside is the occasional drain smell which they do their best to hide with an overdose of perfume spray. The free wifi works only in the courtyard.

Room Tip: Ask for a higher floor room to avoid noise. There are some ground floor rooms which look straight onto a busy street
  • Stayed: May 2012, traveled as a couple
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Thank OttawaResortlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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