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faithk
Phoenix, Arizona

Beautful hotel in a perfect location

5.0 of 5 bubblesReviewed Jun 15, 2019
The hotel is located in an old palace near the Puerta Nueva, which is the heart of the city. The single room (#25) is on Floor 2 and is set off by itself, so there is plenty of light over a small courtyard with a fountain. The room comes with a well stocked mini fridge and wonderful bath soap. The staff was very helpful and the afternoon tea was a wonderful refreshing break. I really liked this hotel, would definitely stay here again.
Date of stay: June 2019
Trip type: Traveled solo
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,184)
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Show reviews that mention
All reviews renaissance palace great location old town century building lots of character historic hotel lovely hotel rooms are small within walking distance side street car park reception staff breakfast room narrow streets visit granada central location alhambra
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Reviewed June 10, 2019

An excellent hotel with a great location at the foot of the Alhambra hill. Walking distance to more or less everything in Granada.
The hotel is very charming in an old building with a courtyard to relax in. The room had all the comforts one could ask for.
Very nice, friendly and helpful staff at the hotel.
Parking for car was at a public parking garage about 15 min walk from the hotel and was very convenient as car is normally not needed in Granada.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank hansvens
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECCIONPALACIO, Director de Relaciones con Clientes at Hotel Casa del Capitel Nazari, responded to this reviewResponded June 10, 2019

Dear guest,
Many thanks for your nice comment referring the Casa Capitel Nazari. We are glad to know that you spent such a lovely time in the hotel and neighborhood.

Our location in the heart of the ALBAYCIN, in one of the most privileged surroundings, No need of car, walking distance to main attractions of the city.

Thanks once again for your nice comments and for your evaluation.
You ´ll always be welcomed.

Best regards,

Customer Department Service

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Reviewed June 3, 2019

This is a nice 3 star hotel right in the middle of the city with everything in walking distance including the bus to the Alhambra and San Nicholas view point. A lot of nice restaurants close to the hotel including restaurants that have great views of the Alhambra.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank raguanum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECCIONPALACIO, Director General at Hotel Casa del Capitel Nazari, responded to this reviewResponded June 6, 2019

Dear Guest,

First of all, we would like to thank you for your comment following your recent stay at the Hotel Casa Capitel Nazarí. We are pleased to know that you enjoyed the location in the center of the city.We are actually situated in one of the most beautiful and historical area of Granada .Consider this home.

Thanks once again for your time and for your comments. This makes us work with more enthusiasm.

Best regards,

Carolina Jiménez
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2019

We loved this hotel. It is quaint, comfortable and in the best location for seeing the sites. We were fortunate to have a rooftop patio with a view of the Alhambra. How could it get any better than that?

Date of stay: May 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank 3456BEth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECCIONPALACIO, Director General at Hotel Casa del Capitel Nazari, responded to this reviewResponded June 6, 2019

Dear guest,

Many thanks for your nice comment referring the Casa Capitel Nazarí. You are absolutely right , the views to the Alhambra from the rooftop are fabulous. That room is very special!!
We are glad to know that you spent such a lovely time in the hotel and neighborhood.

Consider this home. Thanks once again for your time and for your comments.
We hope to see you in a very short future.

Carolina Jiménez
Manager

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Reviewed May 28, 2019

We were in Granada for 5 nights and for the most part, loved the hotel. It was nicely located to the major sites, and restaurants.
The room was lovely, but a major problem for us was the very poor lighting in the bedroom. It was very difficult to read in the bedroom. The light in the bathroom was excellent. Also, there is no elevator, which may be a problem for some. It was fine for us, however.
The courtyard was very nice and the staff was very friendly and helpful. If they increased the lighting in the bedroom, I would have given them 5 stars.

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank Maria84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECCIONPALACIO, Director General at Hotel Casa del Capitel Nazari, responded to this reviewResponded June 3, 2019

Dear Guest,

We would like to thank you for your comment following your recent stay at the Hotel Casa Capitel Nazarí. We are pleased to know that you enjoyed the location, the atmosphere and the building itself. Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service. We have checked the lighting in the room...I hope you could notice the improvement in you next stay.

We would like to thank you once again for your time and your comments. We hope to see you in a very short future.

Carolina Jiménez
Manager

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Reviewed May 21, 2019 via mobile

Our family had three rooms during our stay in Granada. We were extremely satisfied with the character of the building, its location in the old part of the city and the rooms themselves. The staff were extremely helpful, including prompt repair of the air conditioner in one of the rooms. It is a small hotel in an old, historic building, clearly stating it is on a pedestrian street. Perhaps reviewers looking for a more modern experience should find a Holiday Inn somewhere outside of town. Our only suggestion regards room 317--noise from the street as well as early morning breakfast preparation made it a very poor location.

Date of stay: May 2019
Thank abcfox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DIRECCIONPALACIO, Director General at Hotel Casa del Capitel Nazari, responded to this reviewResponded May 23, 2019

Dear Guest,

Many thanks for your nice comment referring Casa Capitel Nazarí.
We are glad to know that you spent such a lovely time in the hotel and neighborhood and that you appreciated the help of our staff.
We are actually situated in one of the most beautiful and historical area of Granada .

Consider this home. Thanks once again for your time and for your comments. This makes us work with more enthusiasm.

Best regards,

Carolina Jiménez
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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