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“Excellent apartments in the centre of Granada”

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Apartamentos Centro
Ranked #14 of 138 Specialty Lodging in Granada
Certificate of Excellence
Manchester
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Excellent apartments in the centre of Granada”
5 of 5 bubbles Reviewed October 14, 2013

I can't really add much as 'melancholymayhem' has said it all!

i stayed there two weeks and found my apartment to be first class, run by a lovely couple and equipped to a high standard. It is only a minute away from the centre (near El Corte Ingles) and surprisingly for a city centre apartment, was in a tranquil area.

I can recommend these apartments, without question. This was my second time in Granada and if/when I return, I will stay here.

Having read the critical review by Ali J, I cannot comment as to the veracity of the report, but my room had a safe for valuables - as I believe all the rooms have. The safe is there for a purpose - to put valuables in!!
However, on two occasions, I accidentally left my safe unlocked and nothing was touched. I have complete confidence in the staff there.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eledog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    80
    26
    2
    2
    3
See reviews for
66
21
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6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stockport, United Kingdom
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

Couldn’t have stayed anywhere better. Clean, spacious and affordable apartments with everything you require at your disposal and owned by very kind people with a great deal of humanity who will go out of their way to make your stay as pleasant as possible. Concha even very kindly picked me up from the bus station in Granada after my arrival from Malaga Airport and drove me to the apartments herself (when the initial arrangement was that I would take the number 3 or 33 into the city centre) while Antonio was an ever friendly presence at reception who had such a lovely manner about him that it made communication a lot easier in spite of my (very) low level of Spanish. There was a problem with my Wi-fi connection which he fixed at the first available opportunity and he also told me where the nearest supermarket was and recommended a good local tapas bar. The apartments are exceptional in themselves but I really can’t speak highly enough of the people who run it. Living on my own for a couple of weeks could have been a somewhat isolated experience but their welcoming nature, their patience and the fact that nothing was ever too much bother for them made the apartment feel like home in an unfamiliar city.

The apartments have virtually all that you could possibly need; in the kitchen, there are juicers (both automatic and manual), ample pans and cutlery, a coffee maker, fridge with a separate freezer compartment……..etc. There are also shelves/racks with plenty of space for storage. The paintings which adorned the walls added a nice touch to the apartment. In the bathroom, there is a hydro-massage shower with sauna which you have to be a little bit careful with as it can get very, very hot inside the shower cubicle. In the bedroom, there is also a safe for your valuables and another TV, similarly with a good range of channels. The beds are very comfortable and there are extra blankets in case you need them. There is air-conditioning in the apartments, the strength of which can be adjusted so the temperature inside the apartment can be just right. The apartments are cleaned every day and the laundry is done efficiently and returned promptly the following day, with each garment always neatly folded. They also empty the bins and make the beds every day. Attention to detail here is second-to-none.

Location-wise, it is very well-situated, being in the centre of Granada, which is a wonderful city with a rich culture and vibrant nightlife, not to mention a tradition of free tapas with every drink you order! Yet, it is also on a quiet but very safe side street with virtually no traffic so you get the best of both worlds – the convenience of being close to the centre of the action and the tranquillity of the apartment. Considering the very reasonable price you pay and the lovely people who own the place as well, there is truly nowhere better to stay in Granada.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank melancholymayhem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed August 28, 2012

Forgot our waist bag with all the money once in the room under the pillow. When we came back in the afternoon all the house had been cleaned but the bed was still undone. As we found the bag still under the pillow we did not think much of it till the morning after. When we counted the money nearly half of it mixed dollar ($600) and euros (one 500 note) were not there. Called the receptionist and asked about it but was told that nobody has the key apart from her and that they only do the bed on Wednesdays (which was rediculous as the bed was being made every day apart from that day).
Sadly the morning after was our wedding day and we still had loads of work to do. The business owner herself was in Madrid and once contacted, instead of assuring us that she will look into it started shouting that we should leave immediately because we do not trust them.

Having to fly back the day after the Wedding, my father decided to drop the case and not let it ruin our Wedding day.

Well that summarises our experience.

  • Stayed October 2011, traveled with family
    • Location
    • Rooms
    • Cleanliness
Helpful?
4 Thank Ali J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apcentro, Gerente at Apartamentos Centro, responded to this review, January 18, 2013
Google Translation
Lamentamos mucho lo sucedido y nos duele mucho la difamación.

Nuestros clientes conocen las normas de los apartamentos cuando entran, estan publicadas en la Web, en cada apartamento hay una hoja con las normas de uso y habitabilidad
El buen servicio y limpieza es fundamental para el perfecto mantenimiento de los apartamentos.
Nuestros clientes aceptaron la limpieza todos los días, sin cargo adicional.
Hacemos la cama por cortesía, pero en este caso no la hicieron ya que estaba llena de cosas personales, con mucho desorden, por supuesto no las tocamos.

Ante las acusaciones vertidas por nuestros clientes hacia el personal de Aparamentos Turisticos Centro, nuestra obligación era llamar a la policia para que interviniera y pudiera ayudar a nuestros clientes como correspondia dada la gravedad, pues la cantidad era muy elevada.

No quisieron que interviniera la policia, se les invitó a que desalojaran el apartamento, dadas las circunstancias, lo cual rechazaron y empezaron a mostrar una actitud mas relajada y con cierto tono jocoso. Se disculparon y admitieron que podian haber perdido el dinero en otro lugar. El tiempo total de la estancia fue de un mes, esto sucedió a los 15 días, continuaron en nuestros apartamentos, relajados y muy amables en todo momento, lo mas sorprendente , es que el día de salida no pidieron la Hoja de reclamaciones.

En septiembre del 2011 vino otra vez la señora que nos hizo esta reserva, para realizar otra reserva, por supuesto no le dimos disponibilidad.

Cada uno que saque sus propias conclusiones, pero esto fué lo que sucedió.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apartamentos Centro

Property: Apartamentos Centro
Address: Calle San Diego 22, 18005 Granada, Spain
Phone Number:
Location: Spain > Andalucia > Province of Granada > Granada > Realejo - San Matias
Hotel Style:
Ranked #14 of 138 Specialty Lodging in Granada
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Apartamentos Centro 3.5*
Number of rooms: 10
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