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“OK but past its best”
Review of Hotel Alixares

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Hotel Alixares
Ranked #61 of 122 Hotels in Granada
Reviewed October 8, 2013

This was our 3rd hotel on a Classical Spain tour by Riviera Travel where we stayed for 2 nights. The hotel was OK but not exceptional. It must have been quite elegant once but now needs attention. Our room had a damp smell which we discovered was due to the air conditioning not working properly and vastly improved when we opened the window and turned the air conditioning off. Apparently the hotel was experiencing problems and emitting condensed water droplets into the rooms. We were on the 4th floor overlooking the hillside and would not have liked to be on a lower floor as they must have been quite dark. The pool was unusually on the 3rd floor which took time to locate as there were no signs indicating it's location. The bathroom was a good size and the shower good but the toilet seat lid was broken. The bus (30) from the city was good but the walk up from the bus stop is extremely steep. We thought it best to use the bus down but get a taxi back direct to the hotel.

Room Tip: Apparently higher floor rooms are better for light.
  • Stayed: October 2013, traveled as a couple
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Thank Anagram5249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 3, 2013

This was a one night stop over on our tour. The location is good for seeing the Alhambra, and the views from our room were lovely. The hotel seems a little tired. The beds were comfortable, and the room was a good size. The dining room didn't seem prepared to handle so many people for dinner, but the food was good. For an over night stay, it met our needs. None of us had any complaints about the accommodations, and the staff was friendly.

  • Stayed: September 2013, traveled with family
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Thank WEVan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

Stayed here for two nights as part of a tour - I can't see why anyone would book here voluntarily. Unhelpful reception staff particularly one gentleman who was incredibly rude when I pointed out that the wifi was not working. Eventually managed to get online near reception but be warned it doesn't work in the rooms.

Breakfast is very busy with nice croissants but the scrambled eggs were mushy and I didn't bother trying the very fatty bacon. Our room was in need of a paint with the tv in a very awkward position, and the shower in the bathroom was stuated in the middle of the bath, rather than at the end with a horrible shower curtain which would adhere to the skin no matter how many times you pulled it away.

Good location for Alhambra but pretty far away from the town otherwise.

Stayed: September 2013, traveled with family
Thank LS900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

We stayed here for two nights this week as part of a tour. It seems quite dingy and in need of a lot of updating and repair. Check-in was quick and efficient.The carpets in the corridors are raded and wrinkled. The room was a reasonable size with comfortable twin beds, television and air-conditioning. The safe was in the wardrobe and was closed with a key and was not electronic. The bathroom was a good size and we had clean towels on both days. The shower was nice but the knob to change from bath to shower was very stiff.We were on the 4th floor and had a view of the pool.
The pool was a decent size but was tatty, the bottom and sides of the pool needed urgent repair. There were sunbeds around but there weren't enough for the number of people there. We got free towels from reception.Unfortunately there was no bar near the pool.
The restaurant was large but there weren't enough staff to cope with the number of guests. The buffet dinner was very good value and had an excellent choice. We had no problem on our first night but on our second night we were turned away as there was no space even though there were empty tables which hadn't been cleared. We only got a table after our tour manager intervened. We eventually got a drink with our meal when we'd nearly finished. I felt sorry for the staff, they were working hard but there weren't enough of them. Breakfast was disappointing, the croissants and cakes were nice but the cooked breakfast wasn't up to much. The bacon was fatty and greasy and the sausages were tasteless.
The bar was nice but again there was only one barman on duty and he couldn't keep up with all the people and clear the tables.
The hotel is near to the Alhambra but is quite a way out of Granada at the top of a very steep hill. There are a few shops and restaurants nearby.
I wouldn't stay here again, it definitely doesn't deserve its 4 stars. I think it had its glory days about 20 years ago.

Room Tip: Rooms on the 4th floor and above, lower floors are too dark
  • Stayed: September 2013, traveled with friends
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Thank pammyk187047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

Stayed here last week. Excellent location for the Alhambra and there are convenient buses to and from the old city, however hotel is in need of a major revamp. I would not chose to stay again. Our first booked room was small. dingy and we had a doorway to adjoining room. I asked for a change and was eventually offered a smaller twin room which had a musty smell which I refused. The manager offered an upgrade to a suit at a small cost but when I turned this down he eventually offered a better double room on a different floor. We had few complaints about this room and appreciated the bottle of champagne delivered that evening. Interestingly every time we passed the front desk people were complaining about some aspect of their stay. Staff were generally helpful. We did not feel inclined to have any meals within the hotel. I noted several bus parties. We were unable to park in the hotel car park as full but were offered a discounted rate a short distance away.

  • Stayed: September 2013, traveled as a couple
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Thank MB100Bxlls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

The Alixares is well located for a Alhambra visit. However it is a 10 minute walk downhill to the centre of Granada, and a steep walk back up. You may want to take a (mini) bus costing 1.20 Euro or a taxi costing about 5 Euro.
Room was large and well lit with a view across the valley. Beds were comfortable and we enjoyed a good night's sleep. Buffet breakfast was good, but can get very busy if several coach parties are staying here.
Recommended for its proximity to the Alhambra.

  • Stayed: September 2013, traveled as a couple
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Thank CathandPeteBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

This hotel served it's purpose in so far that I was in Granada for one night only, on my own, to see the Alhambra. For visiting the Alhambra it is perfect and only a short walk away.

Although my room was only £50 through a booking site, it was very tired; whilst clean, the linens were all tired, with holes in the bed spread and net curtains. The room was also a back in back out job, with a desk and chair, which unless you were a stick person you could not pull the chair out and sit between the desk and the bed. It was also a struggle to get ones luggage into the room.

The bathroom, had what I would call a mini bath, it was the depth and shape of a bath, but would only be suited to a baby. The toilet roll holder had clearly broken years ago and the rolls sat on top of the cistern. Despite needing a complete refit it was clean. The mini bath thing had a flimsy shower curtain, which when used with the excellent power shower it soon filled the whole bathroom with water and the loo top toilet rolls were sodden.

It is a pleasant walk from the hotel down to old Granada through the public park of the Alhambra, however it is a steep old climb back up, although plentiful buses and taxes are there to ease the load.

Dinner was a free for all in a characterless mass dining room. I opted for the buffet which for the price of €14 was exceptionally good value, but I would of been happy to pay more and have better quality. The wine was dismal. The waiters whilst clearly busy were not too helpful having no time to explain anything. My waiter duly poured olive oil all over the lady on the next tables white cardigan and he really could not be bothered with this and did not even apologise. It was clearly a processing type restaurant where they were feeding coach groups to a cost and there was no passion in the food or service. The hotel clearly caters for big groups doing the classical tours of Spain. The breakfast was equally smash and grab, but again it was adequate and did its job.

I actually slept very well and the hotel is quiet. The air conditioning was also quiet.

The reception staff were all exceptionally helpful and very friendly. In fact they were one of the outstanding things about the hotel.

This hotel when it was built, I guess 30 plus ago must of been fantastic. However, it is not a four star hotel anymore and nothing short of a major refit would restore that. It was tired and frayed around the edges. The hotel management clearly have a model and that is probably people doing one night in Granada. With a refit and upgrade it could be a stunning hotel and one in which you would like to stay for a week. I would not like to stay any more than two nights.

For me it did its job and any deficiencies were soon forgotten after the wonders of the Alhambra.

So on a deal go for it, but it is no four star hotel. The Alhambra Palace Hotel, which was fully booked, is a real four star hotel, I had drinks there and it is very proper.

  • Stayed: September 2013, traveled solo
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2  Thank DerbyshireJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alixares

Address: Paseo Sabica 40 | Avenida Del Generalife, 18009 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 122 Hotels in Granada
Price Range: $68 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alixares 4*
Number of rooms: 198
Official Description (provided by the hotel):
The complete Alixares hotel is located opposite the stunning Alhambra, one of the most wonderful monuments in the world, and a 15-minute walk from Granada's city centre. The hotel offers its guests a comfortable and cosy atmosphere in a modern environment. Hotel Alixares offers Wi-Fi Internet connection throughout the building, a reception desk open 24 hours, several fully equipped meeting and conference rooms, an Internet Point, an outdoor swimming pool, a private parking area, a bar and a restaurant, just to mention some. ... more   less 
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