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“A warm unpleasant stay” 2 of 5 stars
Review of Saray Hotel

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Saray Hotel
Ranked #33 of 124 Hotels in Granada
Riverside, California
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A warm unpleasant stay”
2 of 5 stars Reviewed November 8, 2013

We were part of a tour group ... Nice hotel, at first glance. The lobby was very nice and had the Moorish feel to it. But, when you got to the room things changed from a positive impression. There was no air conditioning. A technician came up and advised that there was a problem but that we should leave on the fan and open the window for ventilation. Later we found out that Spanish law that allows hotels to turn off aid conditioning after mid-Oct. Since it was a very warm day, no air was a problem. Some of Australians in our group, indicated that they had trouble sleeping due to the lack of air conditioning or circulation of any level of air. The short glass wall on the tub was not sufficient to keep water off the floor during shower which made for slip/trip hazards (and this was a problem at many of the hotels we stayed). Not observed till after dinner and getting ready for sleep – bathroom floor by toilet and bidet were not clean. In fact there were long brown hairs on the floor in the corners – since my hair is short and blond I knew they weren’t mine or my husbands. Gross. We were delighted that this room had beds that weren’t too hard so we were able to get a reasonable nights rest.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,327 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Melbourne, Australia
Level Contributor
408 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
4 of 5 stars Reviewed October 26, 2013

Very reasonable hotel, not far away from all the attractions .... Food is OK, price is OK, service is OK.
Not a romantic place, but reasonable. For the romance just leave the hotel head to the Alhambra, the old city - and there are lots of charming little restaurants in between.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank BURGWIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 19, 2013

This was our second visit to Granada, and we decided to stay at the Saray again. We were not disappointed. We had a very comfortable and pleasant time at this hotel, just like the first time. The room was clean and free wifi was available. The pool was great, but don't forget to get a ticket from the reception area first if you wish to use a towel! The hotel is close to the city center and tourist attractions. Breakfast was good, compared with other hotels in Spain.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PJD52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
159 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed October 10, 2013

We stayed just one night in Granada at this hotel which we booked online. We were offered breakfast as our booking was room only - there were 2 types Express (around 4.95 euros) and Buffet (around 11.95 euros) the difference was the hot service. We opted for the buffet but were very disappointed as the 'hot' food was cold by the time you got it to your table, cold sausages, egg etc. Top Tip - opt for the Express breakfast as that was what we ended up eating the most!
Apart from breakfast the hotel is lovely - you do pay to park in the underground car park - around 16 euros but that seems fairly standard for Spain.

Room Tip: Just book Express Breakfast - the Buffet is not worth it.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RaymondsofWoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 9, 2013

We stayed here for one night as part of a coach tour and were generally very happy with hotel, particularly the well appointed room. Our meals were included and proved to be be excellent with the only negative being the staff who could do with some people skills. Location was excellent and was within walking distance of all major attractions, bars and restaurants. WiFi was free but intermittent and all other amenities were good.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Adelaideview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
439 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed October 9, 2013

We stayed there one night while visiting La alhambra at Granada.
Fairly new hotel with great lobby and lifts.
Room was clean and neat. Sleep quality was good.
Good and free wifi available in rooms.
Good and friendly staff.
Breakfast was good.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tiger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson Bay, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 7, 2013

Stayed for one night as part of coach tour and, although brief, it was a nice hotel, good clean room and fitted the bill very well. Good selection at breakfast and staff friendly and efficient. As mentioned by other reviewers, it does seem to be a popular hotel with coach tours.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank mikefisheroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saray Hotel

Property: Saray Hotel
Address: Paseo Enrique Tierno Galvan 4, 18006 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Granada
#13 Luxury Hotel in Granada
#33 Family Hotel in Granada
#46 Romantic Hotel in Granada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Saray Hotel 4*
Number of rooms: 213
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Also Known As:
Saray Hotel Granada

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