For a picky experienced traveller looking for a sense of luxury in the middle of historic Granada, Hotel Alhambra Palace falls below that par.
Admittedly this hotel has long history, which is well kept and can be found in various parts inside the hotel. Room size is decent and clean. Bathroom, in particular, is maintained at a high standard. Bed is comfortable no issue.
Location of the hotel is fantastic: from one side you can walk to Alhambra within 10 mins, go for both day time and evening session, which gives you different flavour of this magic manmade masterpiece. Tickets booking can use both online and Caxia which have been mentioned many times. This hotel is also in walkable distance to central Granada (in opposition to Alhambra), which was fairly pleasant in summer. I don't think any hotel in Granada has more advantageous location than Alhambra.
However this hotel fails to focus many details a luxurious hotel should possess:
1. People: front desk was cold facing when we checked in. Only a junior staff showed a bit of interests towards us. so some surprise but one story completely changed my view: upon check-out, we were struggling with time, which is somewhat faulty our side. Then from a courtesy point I called the front desk and explained we may experience 10-15mins delay. The front desk man immediately replied with arrogance: you have to leave by 12 noon or you will face a charge! "even 10 mins late which I am informing you know?" I explained. He showed no interests at all about negotiating the 'price' with me and eventually we decided to throw everything in our luggage and leave. Having said that, staff at bar and restaurant are quite friendly and generally very happy serving us.
2. Facility: lights in corridor were not functioning properly and they have not been replaced yet. Again a sign of a three or three and half star hotel, typically?
3. Food: Granada is a foodies favourite town, many tapa bars and good restaurants spreading across the town. Lunch at Alhambra Palace is slightly limited choice and some tapas are not that tasty.
Breakfast: juice is not fresh. AND, some salad and fruit are prepared on the day! Cucumber was dry and watermelon went bad, which indicate they were prepared the night before and kitchen can't be bothered starting early to serve fresh? Maybe.
If you ask me would I still recommend this hotel to fellow travellers? The answer is yes. For you to experience a piece of history within history, for you to stay within proxy of both Alhambra and Granada town. If you not bothered about the points above then feel free to make your reservation. But if you have set high expectation and a regular traveller with good experiences staying in excellent hotels around the globe, maybe you will feel disappointed like me.
- Official Description (provided by the hotel):
- Experience a revival of a grand tradition of European hospitality at Hotel Alhambra Palace. Inspired by the beauty of the Alhambra, our hotel conjures up a sense of culture, aristocracy and elegance. Relax on one of our terraces with a refreshing drink or outstanding gastronomy. Hotel Alhambra Palace has been offering stylish Granada hotel accommodation since 1910. Experience 100 years of tradition and unique Granada hotel living in the Hotel Alhambra Palace. ... more less
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- Also Known As:
- Alhambra Palace Granada
- Alhambra Palace Hotel