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“Amazing” 5 of 5 stars
Review of Hospederia El Zaguan

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Hospederia El Zaguan
Ranked #88 of 124 Hotels in Granada
Boston, Massachusetts, United States
1 review
“Amazing”
5 of 5 stars Reviewed October 9, 2012

For the price, you can't beat this place. It was clean, unique and located very close to everything. Ignacio and Maria, the proprietors, were amazing people. They were not only hospitable, but very helpful with recommendations.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cole Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

Traveler rating
    25
    17
    9
    3
    2
See reviews for
8
31
5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 8, 2012

First things first, El Zaguan was fantastic and affordable. Walkable from the train station and also to all the main areas of the center of Granada (not a huge city, but still helpful). Not only that, it is close to the buses that will take you directly to the ticket offices of the Alhambra. The hostel itself is classic Spanish charming, impeccably clean, the rooms are spotless and the bathrooms are very tidy and everything works (especially the hot water and decent water pressure). Upon entering your room, towels and shampoo are waiting for you without having to ask. The best part of El Zaguan are the owner and his sister, Ignacio and Maria. They are lovely, wonderful people; helpful and very kind. Ignacio speaks English and will helpfully give you a map of the city, which buses to take and where to get them and also good restaurants to visit. Maria speaks little English (but conversational in French), but with some basic Spanish you and Maria can get the points of your conversation. El Zaguan is located off a smaller street, but close to Gran Via; the only drawback is that noise echos pretty seriously off the buildings, especially because the hostal is on a corner. If you're a light sleeper, I'd bring ear plugs; this did not bother myself or my husband. Do yourself a favor and stay here.

Room Tip: If you're a light sleeper, ask for a room facing away from the street.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank erinyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun City West
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed April 29, 2012

El Zaguan, an adult hostel in the historical area of Granada has a great deal to recommend it. The accomaditions are basic, but it may well be the cleanest place I have ever stayed: not even a hint of mold around the tub, no dirt in corners--just plain clean, with a capital "C." The cost is low, 48 euros for a double with a good bed and a private bath. The location is good: not far to the bus to the Alhambra and other areas easily reachable by bus, and lots of little local eateries scattered around, filled with locals, and very welcoming to strangers; they also have low prices. The first one we had two glasses of wine and some little sandwiches (a hearty tapas I assume) charged us a total of 5.1 euros. The little gelato shop is excellent, and also serves a good breakfast at 7:00 a.m., which isn't all that common in Granada.

The main reason for recommending El Zaguan, however, is the people. I can't imagine how people could be more helpful or friendlier. I had reserved our room through Booking.com so I had no previous contact with the hotel, but I discovered that it would not be possible to purchase tickets to The Alhambra on line for the date we had allotted for our visit--and it wasn't possible to change our plans. I decided to call the hostel because I had read that "nicer hotels can often arrange tickets." I knew our hostel didn't fit that description, but determined to try anyway. I called about midnight our time in order to reach someone at a reasonable hour in Granada. He tried with his extremely limited English, and I tried with my extremely limited Spanish. Finally, he said "call back at 12:00 noon; we have someone who speaks perfect English." so I set my alarm for 4:00 a.m. so I could call. "Perfect English" really isn't the right term, but a whole lot better than my Spanish. We both tried again, and achieved a sort of understanding. She said she didn't know how to buy the tickets, but "my boss does." With a great deal of difficulty, I managed to convey my email address (letters don't sound the same in Spanish as they do in English), and I awaited news. On some whim, I checked my spam folder, which I never do, and sure enough, two emails. He would buy the tickets for us. I wrote back with the date and asked for directions to the hotel----used on-line free translation to make my email comprehensible. He wrote back, and he had, this time, used the on-line translators, also. He had our tickets, and he sent detailed instructions for getting to the hotel. (There are MANY areas of Granada where non-locals can't drive, and the enforcement is by camera and a huge fine when you turn in the rental car, so he stressed the need to follow instructions.) He didn't ask for money.

When we arrived to check in, he opened his wallet; he had been carrying around our tickets for a month for us. We offered to pay for the room and/or the tickets and the response was "Oh, no.....later. After you are comfortable." We tried to pay later, only to be told again, "Oh, no....not now. Rest." Later that evening we discovered we had left the cord and transformer to the computer on board the cruise ship. DISASTER. He didn't quite understand what we needed, but he had a friend who spoke better English. He called in the friend. My husband and the two men discussed our need. Neither of them was sure what we needed, but they had a friend a few doors down that had a kind of "Used Shop," and they thought he might know. All of them walked down to the friend's establishment. The friend spoke no English, but did know what we needed, and began pulling cords out of drawers. He thought he might have something. He would bring it to the hostel in 30 minutes. We waited. In about 45 minutes, we were told to take the computer to the shop, so my husband left. In 3 or 4 minutes, he was back with a cord--20 euros, but had we been staying in the area, he would have rented it to us for 5 euros a month. I don't know how any people could have been more helpful and done any more to make us feel at home and make us have a good experience.
Hospederia El Zaguan, Neuva del Santisimo, 4 tell: 958 29 43 20 www.hospederiaelzaguan.com
email: cizaguan@ascano.com

Room Tip: If you have special needs, tell them in the email. They'll do everything they can to accomodate...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Pstreet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 3, 2012

I can recommend this hotel to anyone who is looking for a cheap, quiet and clean location in Granada. It is situated very conveniently between the old city and the view point on top of the mountain. Ignore the pictures of the building on Google Streetview - they are old, the street looks much nicer today. The owner has a great sense of humour and is very helpful. His English is rather limited so if you really want to pick up a conversation, bring your dictionary along.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank chocolanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 31, 2011

El Zaguan is a small hostal tucked away just off the main street of Granada (Gran Via) and not to be confused with the hotel of the same name (which our taxi driver did when we arrived). The exterior of the old building is simple but inside everything has been modernised but retaining the original charm. The rooms are extremely clean and the "dueno" Ignacio is very, very helpful and a fountain of information. Altho breakfast etc is not provided there are many places to eat nearby from the cheapest cafe to 5 star restaurants.Small city busses which run up to the Alhambra, Sacro Monte etc are frequent and stop nearby. You can easily stroll around the city and take in the relaxed friendly atmosphere while sightseeing..

  • Stayed March 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank amed13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 15, 2011

I've been reluctant to write a negative review about this Hostal just because the owner and his employee seemed nice, and the location was quite good. We stayed for 2 nights with my Mom. Of the six hotels/hostals we stayed at in our trip around Spain, this one is the only one we'll never ever want to return to. The room: the tiniest ever, even by Hostal standards- I mean not even a square meter spared for moving around, just enough space to open the door and get in bed. But the worst was the noise at night... a big assortment of it: old crackling water pipes, other guests going about their business in bathrooms and beds, the doorbell at midnight! or was it 5 am? the phone downstairs at the front desk and the ensuing conversation, the doorbell again at 2 am, morepipesmorephone ringing and nobody picking it up. Noise drove us crazy the first night, gave the place a second chance the second night with no luck, then it was time to leave thankgoodness. I understand the building is a historic landmark in Granada thus preserved with minimal changes, but I don't think it is suited at all for lodging, unless you're indifferent about room size and able to sleep even through an earthquake.

  • Stayed October 2010, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank ClasicaVe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hospederia El Zaguan

Property: Hospederia El Zaguan
Address: Calle Nueva del Santisimo N 0 4, 18001 Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada > Centro - Sagrario
Amenities:
Hotel Style:
Ranked #88 of 124 Hotels in Granada
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hospederia El Zaguan 2*
Number of rooms: 10
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