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“Horrendous”
2 of 5 bubbles Review of Apartments Buensol

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Apartments Buensol
Ranked #43 of 72 Hotels in Torremolinos
Glasgow, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Horrendous”
2 of 5 bubbles Reviewed November 3, 2012 via mobile

This place is best avoided it is in diar need of upgrading the rooms are filthy and had been for 5 nights we had maid service once and must of cleaned in the dark!! The beds had two large holes in the matrasses and you sunk in to the springs not good if you have a bad back!! The fittings have seen better days with light switches only having half of the casing left!! How someone has not been electrocuted is beyond me!! You would not dare lie on the sun loungers they where thick with dirt and clearly never been cleaned!! The facilities have seen better days and the cafe bar makes the jockey from shameless look like a palace!! The staff on duty where not very friendly most of the time it was a grumpy maintanice man on reception and was less than useless!! Is there a manager running this place?? There is no evidence of this!! The location was good thankfully as you where near the benalmadana Marina as the main resort is very tierd looking and really has had it's day!! My advise is to get out and about it is a lovely costa and great for explorering use the train service which is cheap and really reliable Malaga city is well worth a days holiday!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liverp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed November 1, 2012

The rooms are very tired and need a lick of paint. We stayed for 9 nights and they never changed the towels or the bed linen which is pretty disgraceful in this day and age. The apartments are very close to the beach which is great. If you think you are staying in Torremolinos well you are but only just because you will be right on the border of Benalmadina.

Room Tip: Don't go for a sea view you only get the sun early morning
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DQ70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Torremolinos hotels

Nottm
Level Contributor
140 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed October 22, 2012

third time we have stayed here,we go for the location and price..50m to beach 5 min from harbour with loads of bars and restaurants within easy reach. we loved the balcony with sun from 11am untill 7 30pm. nice big 1 bed apt fully eqt kitchen( not that we cooked a lot) and even the gas ckr was no prob.now the negative yes its dated and tired looking and you dont get the maid service of bigger hotels but its clean and the staff were great.we put up with the poor bits for the great position and price.

Room Tip: sea view sun am pool view sun pm
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NottmRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitchurch, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed October 20, 2012

The events of 1588 when Philip II of Spain sent an Armada of ships to invade our blessed land, can be considered the lowest point in Anglo Spanish relations, many years have past and it gives me great pleasure to announce all and sundry, that we are all friends again. Well if the staff of the buensol apartments in Torremolinos can be used as a litmus test.
What a nice lot they are, very helpful and friendly, congratulating us on our appalling attempts at their beautiful language, finding a nice cake for my sons birthday (plus candles) Even the sometimes frightening and abrasive cleaning ladies ,who have in the past acted as if they were maybe working for the Spanish secret service , were the very model of helpfulness, supplying me with enough toilet paper to ward of an attack of distentry.
Lets get to the point , this holiday was cheap, so you will always take a bit of a gamble on your accommodation but buensol always see to come up with the goods , they run a chain of budget hotels, that to be honest have seen better days, but, are well run and as clean as you can expect , if you want your towels to be oragarmied in to stately swans and sat on your bed ...miles away from where they are needed ...pay another £800. If there is a problem, go and see someone and it will be sorted , they are generally concerned if there is a problem , the current market demands this.
You do get horror stories of bad service on the coast, from , in my experience, these are Brits who shout and give attitude , the Spanish will treat this as bad manners and will punish it accordingly. to be honest, I have used this particular hotel before and have always been very happy with the service .
This hotel is well situated just set back from the beach there are a few bars and shops on this part of the strip, you are also only a short walk from Benalmadena port which is stunning to look at but very expensive. There is a good sized well maintained pool with adjasent kiddie pool the sun loungers are fine ..but older than my son and a bar serving tapas and snacks.
A lot of Spanish local senior citizens seem to make use of the bar and a small restaurant they have on site, this can only be good, our mutual acceptance of the fact the English seem intent on drinking beer and getting sun burned and that any Spanish woman over 56 will have to wear red trousers and gold shoes, seem to give the whole place a used friendly feel. The desk staff are helpful and nice , but the outside bar lady was a gem ...very good ...always smiling and found a nice birthday cake for us 10/10
The room was basic but OK, sheets were clean and the kitchen had lots of pots pans and a nice big fridge, each room has a TV now (flat screen) and you rent the remote from the front desk , its about 21 euros a week , it has a full range of Spanish programs ,which help me get in the swing and swot up on my Spanish ,but there is also world news ITV and BBC... my advice to you is to buy a cheap remote in town for 4 euros and scan it to the TV in yore room .
Toramolenos is about 45 mins walk up the sea front , its a lovelyy walk and the shops along the way are fun, there is a huge rock formation on the headland before you get to Toremolenos , it is anchent coral bed and now cats live in it.
To fully assess the area use the local bus service that runs from the main road, they run frequently and are quite cheap, single tickett (theydon't't do returns) to Torremolinos cento is 1.90 euros, get the train back ( this is in the squarnearre burger king ) this is aexcellentnt service get out at elpinio , once you have mastered thtrainsas, use them they are so cheaanddf you can go all oveAndalusiaia on trips ,so much cheaper than on the coach trips.

Them minus points
well the hotel next to us had on site entertainment and they seemed to think PA systems should always be set to 11, they do finish around 11.30 is, best to go for a nice walk along the front.
Might not be suitable for people who want a hotel based holiday, as not much on offer
lobby and some parts of the decor are a bit tired

the plus points
Buenasol apartments are good honest BASIC holiday accommodation, if you plan to use your room as a base this is what you want
location and transport is good
friendly staff team

Room Tip: room 309 is good
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tro954w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fifield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 8, 2012

Well where do I start! These apartments were an absolute disgrace to say that they were a 4 star is an absolute joke! 2 keys on their wall was even too much. The apartments are needing knocked down and rebuilt. My sister and I were there at the same time with our partners, my room 615 was absolutely stinking of dampness in the kitchen, there were numerous items broken and so dated. her room 308 was stinking of a fishy smell, the dampness on the bathroom ceiling covered half of it and was black. A pile of dried in cement around her toilet amongst other things believe me I could go on and her sea view consisted of a giant tree outside. Both rooms as I said were a disgrace, we will definitely not be back there and will definitely NOT be recommending it to anyone else We arrived on Friday night and our towels were changed on the Monday, you can imagine the state of them by then. We asked if we could get fresh ones and the reception man said NO your agents agreement is once a week!(So we had to pinched some off the trolley) Travel Republic you should be ashamed of yourselves letting folk stay there. The worst apartments EVER! Hotel suitability....NO-ONE!

Room Tip: Go somewhere else!
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  • Stayed September 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank Mandy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leven, null, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed October 7, 2012

After reading the reviews and a lot of them being quite negative we decided to go open minded.We always believe that some people like a moan at any opportunity but how wrong we were.This was the smelliest, dirtiest hovlell that we have ever had the misfortune of staying at. I only wish you had scratch and sniff on Trip advisor. The smell of damp and mould when we opened the door took our breath away.
On entering the room our dream of this fantastic week away in the sun was shattered.The bathroom ceiling that was ment to be painted white was black with damp and mould all over it. Someone had tried a shoddy attempt to repair a leaking loo with what looked liked plaster slapped all round the pipe and over the floor,the bath had not even been cleaned it had what can only be described as pubic hairs all in it and a filthy big tidle mark round the bath.The floor looked like it had never saw a mop all summer long. The funniest part was that someone had even bothered to but the hygiene tape round the loo seat to say it had been cleaned.
The bedroom walls were filthy like something had been flung over them,the wardrobes old wooden door that only my partner could force open only to fine dirty,dusty shelves and drawers inside.
The kitchen baring in mind it was a self catering apartment had no toaster,kettle etc. If you could figure out how to work the 90 yr old gas cooker you were laughing.The smell in the kitchen was terrible we would not even try to attempt a cup of Tea.
The sittingroom had a lovely plastic patio table with lots of cigarette burns melted in all over it.

The Sea View turned into a Tree view! we could not see the sea for a huge tree covering our balcony.
We imediately took off down to the reception to demand another room but were told it was impossible as they were fully booked, We had no alternative but to lump it.
We were with another couple so were interested to see if they had one of the nice rooms we went to there room only to find they had an equally smelly dirty room as ours.
The maid service, well there really wasnt one. We had 2 towels that did us 4 days on asking for a clean towels the reply was No Madam we cannot give you clean towels the Agency dosent allow it! I propbably cannot add the next words that came out my mouth I was utterly disgusted and had to leave with no clean towels.
Please Please take note!!! Do not waste you hard earned money in this Apartment from Hell!!!!!!!!!!!!!!!!

Room Tip: Sorry there just isnt a good room at this hotel!
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yorkshire
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed September 28, 2012 via mobile

This is our fourth time at the buensol it's clean staff are polite excellent position shops bars and restaurants . We had two bedroom apts well equipped and comfortable. For the cost it's very good. We will be booking for next year.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wicker10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartments Buensol

Property: Apartments Buensol
Address: Calle Salvador Allende 35, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #43 of 72 Hotels in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:2 star — Apartments Buensol 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Apartments Buensol Torremolinos, Costa Del Sol, Spain
Apartments Buensol Hotel Torremolinos
Buensol Apartments Torremolinos

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