We arrived at the hotel ready for a relaxing time with our daughter and her daughters 15 and 8 we were looking forward to the free ice cream for the kids and the kids club that was advertised on the hotels website so we had gone with great expectations first we were told there was no ice cream till Monday as they had run out so ok we went to look for the beach which the website said was 50 metres away 45 minutes later we found the beach the kids were disappointed but got on with the holiday , then we were told the kids club was seasonal and because we went in early October we were too late again ok there's the pool and they can get slush puppie type drinks not to worry then we were sitting at breakfast two days after we arrived in the restaurant after going up for her buffet breakfast my daughter sat down to eat it hanging her handbag on her chair after breakfast she got up to go but her hand bag was missing she found it on the next table behind a pillar missing her purse and two mobile phones both her bank cards and driving licence gone we reported it at reception but they weren't interested in helping us they told her to go to the local police station and report it we were told there was someone who spoke English there but there wasn't there was no security at all in this hotel anyone could walk in,
so I spent the next few hours cancelling her phones and blocking them so we decided to carry on with the holiday then the hotel staff gave our 8 year old an alcoholic slush drink there was no spa no gym the games tables couldn't be played with out of season they didn't cater for kids it was a complete disaster when does all inclusive not become all inclusive answer at the royal costa hotel after September I would advise people not to choose this hotel or gem holidays I know I won't
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- Also Known As:
- Hotel Royal Costa
- Royal Costa Hotel Torremolinos, Costa Del Sol, Spain