We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not up to normal Riu standard”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
ClubHotel Riu Costa del Sol
Ranked #15 of 71 Hotels in Torremolinos
newcastle
Level 4 Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Not up to normal Riu standard”
Reviewed September 15, 2013

After staying in the Riu Cancun in Mexico, we were determined to find a hotel of similar calibre. However we were very disappointed. If the Riu Cancun was a four star, then in comparison this is a very poor three star. Luckily we were given a very large end room with a huge balcony alongside the hotel so we could see right along the beach in both directions. The staff were friendly and the hotel spotless. The beach was just over the road.
However the room and beach towels were very thin. The two lifts were not adequate and twice we had to climb 7 floors because they were not working. The food was very disappointing - very little choice at any of the meals. I was especially disappointed to find there were no bowls of fruit for breakfast - I have never come across this before in any hotel.
There were 2 sittings for dinner. We were assigned a table on the first sitting at 6.45pm but when we arrived in the restaurant we were told there were no seats available for us. We were booked into the poolside restaurant but settled for second sitting. We found that as 6pm is the hottest time of the day we were reluctant to leave our sunbeds at this time. 8.45pm was much more suitable especially if you have been out all day. After dinner we found it difficult to get an outside seat as the two areas available were very small.
We never watched the entertainment so cannot comment. We often had to wait in a queue to order drinks as there may only be one bar staff working. We were expecting our mini bar to be stocked so we could sit on our balcony. Another disappointment was that there are no outside lights on the hotel so if you want to play cards or do puzzles after 8pm on the balcony it is far too dark.
The location was at the quiet end. We walked into the town up the long hill, up the steps and we tried the lift. The lift was a waste of time as there were so many steps at both ends. The train station and bus station are about a 20mins walk away. We caught the train to Benalmadena but as both stations are far out, it was quicker to walk back.
I think that the classification of hotels in comparison to other countries is misleading.

Room Tip: You must ask for a side sea view.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamsytam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,851 reviews from our community

Traveler rating
    1,339
    1,476
    683
    216
    137
See reviews for
1,178
1,736
80
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,032)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
london
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 15, 2013

Be very aware!! The hotel fabric is great. Location is great. The staff (the ones with boots on the ground and do all the work - not the management) are fantastic and go the extra mile to help. The food selection and presentation is very good.
What they don't tell you is that up until last May the manager who was well respected did not allow groups to book into the hotel. The new manager does not care.
Morons from England & Scotland arrive in groups ranging from 8 to 20+ at a time. These are stag & hen parties and also golf parties.
The former 2 start drinking at 10.45 in the morning in the pool bar and do not stop drinking wherever they can find it until the early hours of the following morning. By which time they have sought to destroy the ambiance and tranquility I am sure this hotel once had. They shout, scream, attempt to sing the loudest by group and the foul and abusive language used made my hair stand on end, and I thought I new most foul words.
This language is used within the close confines of families with young children who are subjected to this torrent of excrement. I listened to many people from mainland Europe and all they could say was English Idiots. And the management!! Do nothing. They are impotent, useless and prefer to be absent when this happens. The waiters, who I feel sorry for, have to try and keep this moronic horde under control. Impossible.
Oh, and ladies when your men say they are off for long days away playing golf just grin and start laughing. Most of the time they were attempting to chase anything that resembled a female around the hotel Benny Hillesque style .
I really wanted to like this place and come back again but why waste another 14 days in moron palace.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mike n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheff
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 13, 2013

Just come back from Hotel Riu Costa Largo.Had a great hol weather fantastic.To me i think the hotel is in need of a full refurb.I know it hasnt been a RIU for long but it looks very tired and needs some work on it.The pool is very small for the size of the hotel and for a RIU the rooms are very basic.What happened to the fridge that should have been in the side of the chest of draws.Other RIU Hotels i have stayed in have had one and there had obviously been one here.The staff all are great and work very hard,dont know if i can say same for management who tend to stand around watching the staff especially in the restaurant.The hotel is very busy and they do tend to have a lot of Hen & Stag parties there.Our first week wasnt so bad but second week was very noisey after the bar closed at12 midnight,Our room was right over the outdoor terrace.Food ok a bit repetative.Poor entertainment.Magician was best.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank loubby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level 4 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 13, 2013 via mobile

Had a great stay here. Very clean hotel with friendly helpful staff.
The food was lovely and fresh with a good selection.
The pool was spotless and well kept.
The room was spacious and clean but the air con was not very efficient.
The only real negative I found was the bad smell that always lingered around the self service drinks section of the pool bar. I'm not sure if its a plumbing issue or something but it was not very pleasant.
But all in all a great few days break and I would definitely return.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dj05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
preston
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 11, 2013

Watch our for David the catering superisor. My partner went to the outside bar to get 2 drinks as he was coming back with the drinks he was met by David who asked are you English or German he then said in limited English you are not allowed in here and pulled the drinks from my partners hands. The bar which is used for prebooking wasn't clear on getting drinks and now has got a restriction on entry There was no apology and he will now be let loose on someone else.Watch out for David

Stayed September 2013, traveled with family
Helpful?
4 Thank julie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 4 Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 8, 2013

husband and I have just returned from a week in this hotel ,& it was fabulous!,,on arrival given a glass of fizz ( a nice touch ) we were given ,and directed to a room ,& although spotless we weren't keen on location of it as there were trees straight outside ,with loads of birds,,& wanted a relaxing holiday we went to reception and were immediately given keys to another to look at which we liked and on going to reception to say so ,the lovely receptionist paqui said if we waited till next day she would give an even better room which we agreed to ,so thanks paqui !!! all staff very helpful & pleasant,,food was lovely with something for everyone as my husband and I have very different tastes and both liked what was offered ,rooms kept very clean with attention to detail ,would highly recommend this hotel .

Room Tip: poolside view.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level 5 Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 8, 2013

We went to Spain to have a nice beach-and-sightseeing holiday with our kid and since we usually have good experiences with Riu we decided to go for the Riu Belplaya. The big drawback for us with this hotel was the fact that it is not really a great hotel if you have younger children. The usual clientele of this hotel seems to be 50 and above and it really shows. They had a couple of activities for small children, but our 12 year old was almost the only kid of his age there so there were no activities for him planned. Fortunately the staff was quite lenient and let him participate in the "grown-up" activities, so our kid is now an expert on shuffleboard, bould and bingo. Still he enjoyed it and that is the main thing.
The hotel itself is quite clean, rooms are also o.k., unfortunately the surroundings can become quite noisy. There is a discoteque just around the corner and when it closes the guests of that discoteque seem to have a tendency to bring forth the music into the streets by singing quite loud (and usually well out of tune).
Food could be better, we were there for a week and the variation of the buffets is almost minimal.
The staff is extremely helpful, so if you need anything special just ask them and they will support you as much as they can - and everyone at the reception seems to be multilingual, which impressed me to no end.

Room Tip: Get a higher room so that the noise from the streets has a chance to dissipate. Be aware that if in...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StefanonHolidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Torremolinos hotels
0.3 mi away
Sol Principe
Sol Principe
#14 of 71 in Torremolinos
3,298 reviews
1.1 mi away
Melia Costa del Sol
Melia Costa del Sol
#5 of 71 in Torremolinos
3,734 reviews
2.8 mi away
Sol House Costa del Sol mixed by Ibiza Rocks
Show Prices
Show Prices
Show Prices
0.2 mi away
Marconfort Beach Club Hotel
Marconfort Beach Club Hotel
#25 of 71 in Torremolinos
3,059 reviews
2.6 mi away
Hotel Riu Nautilus
Hotel Riu Nautilus
#4 of 71 in Torremolinos
1,392 reviews
0.8 mi away
Sol Don Pablo
Sol Don Pablo
#10 of 71 in Torremolinos
2,286 reviews
Show Prices
Show Prices
Show Prices

Been to ClubHotel Riu Costa del Sol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ClubHotel Riu Costa del Sol

Property: ClubHotel Riu Costa del Sol
Address: Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#10 Luxury Hotel in Torremolinos
#12 On the Beach Hotel in Torremolinos
#12 Family Hotel in Torremolinos
#13 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Costa del Sol 4*
Number of rooms: 596
Official Description (provided by the hotel):
* Located 2 km from Torremolinos * Opposite Torremolinos beach, 50 m away * 2 km from various shops * 5 km from the airport * 10 km from Malaga * 50 m from a bus stop * 1.5 Km from the train station * Credit cards accepted: MasterCard, Visa ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your ClubHotel Riu Costa del Sol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Riu Belplaya
Riu Belplaya Torremolinos
ClubHotel Riu Costa Del Sol Torremolinos, Spain

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing