We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
ClubHotel Riu Costa del Sol
Ranked #13 of 71 Hotels in Torremolinos
Reviewed May 20, 2013

I was there in april and will never be back.The 4 in our group complained about stomach pains after a meal along with 3 other couples but manager wasnt interested.very noisy in morning.entertainment awful.reception staff very rude.stale rolls for snacks.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Scottnkaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (3,998)
There are newer reviews for ClubHotel Riu Costa del Sol
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,181 - 2,187 of 3,998 reviews

Reviewed May 19, 2013

May 10-17 2013 Brill hotel, food, drink, staff very helpful & happy smiley people, only one gripe, need toilets nearer the bar, have to run downstairs to use them, a long slippy run!!!! All in all very good value, would go back tomorrow if i could get the time off work :)

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Debbiemcneil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013 via mobile

Lovely location, only a short walk from the beach. However small freezing swimming pool, small sunbathing terrace very crammed in together. There was only one bar in the day which was by the pool, this was quite a distance from some of the rooms so was a bit of an inconvenience. Small choice of good in restaurant with only 5-8 dishes to choose from. Once you have a table that is the table you have to stay at for the rest of your holiday, very canteen like. Entertainment was average with no real change and the room got very busy. The rooms were well kept, however no tea and coffee facilities so you found yourself very thirsty by breakfast. Air con is turned off when the locals feel it is 'cold' however each person is different therefore we complained FOUR times about our air con not working and it still didnt get resolved. The hotel is mainly aimed at the older age category with the entertainment, food and target age group so please take that in to consideration before you book- they move slow when they want but they also move very quickly when they want to too! Be warned!

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nen3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

We arrived at the hotel at 11 15am and our friends room was already for them. The Occupants of our room were still inside so the person on reception said as our request on booking was to have rooms next to each other, we would have to wait at least until 12.00 for the people to vacate our room unless we werent bothered about being with our friends. We said we would take whichever room was ready as we had been up all night and were feeling tired. She then said there werent any, which I thought was a bit odd. We decided to wait until 12 and call back. We did get the welcome drink of orange, (someone has noted that it was a glass of bubbly but ours wasnt) but did notice most of the people checking STRAIGHT in after us had bubbly. We called back at 12 but the people had only just left the room so then it had to be cleaned. We finally got in about 12.45 when we had gone back a third time and the maid must have been asked to make sure it was the next one to be done. After this, we had a very pleasant holiday. The rooms were kept beautifully by the maids and the food was exceptional with plenty of choice for everyone I would imagine. We travelled on buses and trains and all were no problem, the train in particular was clean and cool and created no hassle. We did lots of walking as nice and flat along the front, caught a boat to Fuingirola from Benal Medina which took about an hour then caught the train back. All in all very relaxing.

Room Tip: Our room was facing outwards on to a side road but we faced some trees which were full of some sort...
  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank amber64dronfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013

Stayed for 4 days in may with the girls. The staff were great couldn't do enough for you. Rooms were ok big enough and very clean, you don't need a beach towel, pool area nice only down side it was freezing.
Service excellent
Food great
Hotel very clean
Would return

Room Tip: Don't do 3 to a room. Put up beds not very comy
  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank JulieMP2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

Hotel is set on the seafront in Playamar, Torremollinos. Standard of food was excellent throughout my weeks stay. Room was a twin on 8th floor with side seaview. Rooms are comfortable with UK channels now included on TV's in each room. Local bars and restaurants are close by if you fancy a change from the all inclusive offered at the hotel and an abundance of reasonable restaurants are available along the sea front. Train service nearby runs to each of resorts on Costa Del Sol at reasonable prices and local bus service also available near hotel. Nice sea front with palms breaking the areas of sand.

You can also arrange to visit Gibralter where you can happily spend those English pounds you have . This appears to give better value than the euro does. Well worth a visit and steeped in British history.

Room Tip: High rooms provide good seaview
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank LesandJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

Just returned from a weeks good holiday in a good class hotel, rooms a very good standard and a good size worth paying a little extra for sea view.The food is of good standard and all the staff from start to finish are hard working and very helpful.Yes some say hotel is a little tired but unless your a hotel inspector why would you notice, I was there on holiday and not to pick fault with every little thing.So if you want a relaxing break in a decent hotel in a good location please go and enjoy.We will not hesitate to return

Room Tip: pay extra for sea view
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank gordonNorthEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Torremolinos hotels
0.3 mi away
Sol Principe
Sol Principe
#15 of 71 in Torremolinos
3,482 reviews
1.1 mi away
Melia Costa del Sol
Melia Costa del Sol
#4 of 71 in Torremolinos
3,952 reviews
2.8 mi away
Sol House Costa del Sol
Sol House Costa del Sol
#5 of 71 in Torremolinos
1,900 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Marconfort Beach Club Hotel
Marconfort Beach Club Hotel
#29 of 71 in Torremolinos
3,124 reviews
2.6 mi away
Hotel Riu Nautilus
Hotel Riu Nautilus
#3 of 71 in Torremolinos
1,455 reviews
0.8 mi away
Sol Don Pablo
Sol Don Pablo
#9 of 71 in Torremolinos
2,391 reviews
Show Prices
Show Prices
Show Prices

Been to ClubHotel Riu Costa del Sol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ClubHotel Riu Costa del Sol

Address: Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#8 Luxury Hotel in Torremolinos
#10 On the Beach Hotel in Torremolinos
#12 Family Hotel in Torremolinos
#13 Romantic Hotel in Torremolinos
Price Range: $162 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Costa del Sol 4*
Number of rooms: 596
Official Description (provided by the hotel):
* Located 2 km from Torremolinos * Opposite Torremolinos beach, 50 m away * 2 km from various shops * 5 km from the airport * 10 km from Malaga * 50 m from a bus stop * 1.5 Km from the train station * Credit cards accepted: MasterCard, Visa ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon and Evoline ltd so you can book your ClubHotel Riu Costa del Sol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Riu Belplaya
Riu Belplaya Torremolinos
ClubHotel Riu Costa Del Sol Torremolinos, Spain

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing