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“Not great” 4 of 5 bubbles
Review of ClubHotel Riu Costa del Sol

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ClubHotel Riu Costa del Sol
Ranked #14 of 71 Hotels in Torremolinos
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not great”
4 of 5 bubbles Reviewed November 3, 2012 via mobile

The only thing that is not all inclusive in this hotel is the entertainment, this was very poor only one person who always seemed to seek out those guests that he knew he did not try to engage all guests. The rest of the staff were very friendly and could not have tried harder to ensure we have a good holiday, the accommodation and food were good. This was our second time at this hotel but due to the poor quality of entertainment we don't think we would go back a third time.

Stayed October 2012
Helpful?
1 Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,516 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (959)
Date | Rating
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united kingdom
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed November 2, 2012

We spent ten nights at the riu belplaya from 19th oct to the 30 th . the staff were wonderful the rooms were kept spotless and the food was varied and always available . anyone who does not have enough it was there own fault . The only thing that lets this hotel down is the lack of entertainment at night especially,the one guy who does the activities during the day also has to double up as entertainment staff at night time introducing the very poor acts . In ten nights we saw the magician twice ,same singer twice, same flemenco twice. All finished by ten o clock ! Then its just background cd s .We were lucky that we were a party of four to make our own entertainment ,but i saw alot of bored faces.and people drifted off to bed by half ten

Room Tip: ask for a pool view worth the extra .
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bomberslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochford, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

Excellent hotel - upsides include the food with a splendid variety of food on offer and all to a good quality. The room was fine with a decent bathroom and an excellent shower. TV even hadUK channels! Evening entertainment was a bit hit and miss. Reception and restaurant staff always happy and helpful. Only complaint would be the number of flies around the pool area.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CarlHathaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed November 2, 2012

Back from 2 weeks in Costa Lago about a month ago with my family and an other 2 families. The hotel is decent and the food was impressive especially in the first week (got a bit repetitive after 2 weeks) but there was always something to eat. The set meal times for Dinner are not great but as the hotel is so busy you can see why. The entertainment was basically non existent so I think this something RIU will look into.

One problem was that the bar staff seemed to want to serve "older" or other non british customers before myself and friends regardless of the fact they knew we where waiting longer (sometimes upto 5 minutes). I found this quite rude and I would advise you nip it in the bud early or you will have to suffer like we did. Afterall you are on holiday and don't want to moan but it does get annoying after a while!

My most important information for you is to NOT use the Tour/Exchange shop just over the road from the hotel. We heard numerous stories of the buses not turning up and people not getting a refund. I was also informed the staff were lowering the exchange rates just when your changing money. I suggest you go further along the beach front to find a different tour/exchange shop if you are looking for excursions or to change your money.

I would also advise not to go to the bar on the corner of the road leading upto the hotel (next to the mini supermarket) as the man is extremely rude and his beer is flat/warm. Your better walking along the front to Kennedys.

All in all I would go back to the hotel but maybe for a week next time

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed October 30, 2012

Being now all inclusive has got its downsides. There are fewer staff as you help yourself i.e no wine waiter - you help yourself from a tap which turns out to be cold red wine!
Entertainment was very poor - almost non existant.
Food was good, but again in my opinion, not as good as it was 2 years ago. Some fish was dry and cold.
A message was left for me one morning while I was at breakfast. I did not leave the hotel that day. The person that left the message called again in the evening asking why I had not replied. On checking with reception I found that the message was tucked in where my key would have been, behind reception!! Not good.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bernard.fancourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed October 28, 2012

We've just come back from a week at Costa Lago, a bit surprised when we arrived as the reception was covered in sheets as there was obviously work going on, but by the end of the week all was revealed, a new reception desk and a lovely seating area.

Our rooms were lovely, spotlessly clean and cleaned each day with clean towels etc. Food was first class, plenty of choice, lovely salads, always fish, pasta, usually a hot roast type meat plus various other dishes, enough to suit all tastes. Deserts were good too though not quite so varied, mostly different flavoured mouses (though very nice!) fruit, rice, custards, ice cream and a good selection of cheeses. We were with my daughter & husband and baby so didn't see any entertainment but my daughter took the baby into the little pool which she loved.

The staff were super, especially in the dining room, always ready to help and really friendly. it was our first time in Spain but we loved Torre (& the train along the coast was exceptional value) and would certainly recommend this hotel and would go there again.

Room Tip: We were in rooms 285 & 297 and seemed a long walk from reception & restaurant but still love...
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Babs_Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridlington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 26, 2012

I have just returned from two weeks of a great holiday.Hotel was very clean,staff excellent,food brill ,i would recomend this hotel.The rooms were lovely and cleaned every day.Entertainment at night needs updating and people with kids who are expecting a lot for the kids you will be in for a surprise(not a lot)overall good hotel

Room Tip: rooms on the south side are quieter
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank sean424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Costa del Sol

Property: ClubHotel Riu Costa del Sol
Address: Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#9 Luxury Hotel in Torremolinos
#11 On the Beach Hotel in Torremolinos
#12 Family Hotel in Torremolinos
#13 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ClubHotel Riu Costa del Sol 4*
Number of rooms: 325
Official Description (provided by the hotel):
* Located 2 km from Torremolinos * Three 3, 5 & 9-storey buildings * Opposite Torremolinos beach, 50 m away * 2 km from various shops * 5 km from the airport * 10 km from Malaga * 50 m from a bus stop * 1.5 Km from the train station * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
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Also Known As:
Hotel Riu Belplaya
Riu Belplaya Torremolinos
ClubHotel Riu Costa Del Sol Torremolinos, Spain

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