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“Relaxing Holiday”

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MedPlaya Hotel Pez Espada
Ranked #6 of 71 Hotels in Torremolinos
Certificate of Excellence
Barnsley, United Kingdom
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Relaxing Holiday”
Reviewed March 21, 2014

!st visit to Torremolinos and Pez Espada and it will not be our last spotlessly clean hotel well mannered professional staff always helpful, Alex the Thomson Rep was very helpful and knowledgeable and always a smile,food was very good appreciate that it is international, entertainment on the whole mediocre except for exceptional Magician saw him twice.Prices for drinks overall good,only disappointment was the inside swimming pool no changing room only toilet no heating very poorly kept in fact dirty desperate for modernisation plenty of sunbeds available bedroom and bathroom in need of refurbishment understand this will happen next January and February no info as to what was happening in other rooms unable to go into them, main bar closed with chain locked till 8pm understand there was a balcony/terrace but could not get access and no explanation, but overall had a wonderful 3 wk holiday and look forward to coming back when its had its refurbishment done

Room Tip: any rooms starting with starting with 511-524 these face the sea and overlook the garden
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  • Stayed February 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank halifax26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vandamed, Guest Relations at MedPlaya Hotel Pez Espada, responded to this review, March 24, 2014
Dear Halifax26,

Thank you very much for sending your constructive comments after your stay at Medplaya Hotel Pez Espada. We are pleased to hear that ou appreciated our hotel with its very central location and our friendly and professional staff.

Once again thanks for being your choice and we hope to welcome you back again.

Best regards,

Vanda Lehnerova
Guest Relations Medplaya Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,180 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (417)
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English first
Liverpool, United Kingdom
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 20, 2014

Just back from a short break at the Pez Espada We have returned to this hotel ( 4th visit ) because of the ideal location, yes the rooms are a little tired but they are kept spotlessly clean by very friendly housekeeping staff who always greet you when they see you on the corridors.
The food is varied something for all tastes (but at times could be warmer especially breakfast items) The staff in the dining room are very efficient and tables are cleared promptly.
All in all a good hotel and look forward to returning again after the proposed refurbishment early 2015.
Many thanks to reception for allocating a room on the sunny side of the hotel which I had requested by email prior to arrival.

Room Tip: Rooms overlooking the garden /pool area are sunny from late morning right through to sunset
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank welovethesuninspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 16, 2014

We have stayed at the Pez Espada 3 times previous (latest 7-14 March 2014) and always appreciated its relaxed ambience, pleasant staff, perfect location and fine dining. On this occasion we were absolutely delighted to be granted a top floor suite because the hotel was fully booked. Our room was fantastic, private massive balcony, port view and unbelievably spacious. Thank you Pez Espada for a wonderful time last week. Cant believe some of the reviews describing the staff as rude and "gestapo" like. Maybe the people who had that experience were rude and unpleasant in their own attitude!. Reception, dining and housekeeping staff are all polite and friendly. One of the things we really like about this hotel is that smart dress code for evening meal actually means SMART dress code and those not complying are asked to do so. It is much more pleasant to dine in an evening and feel as if you are actually in a restaurant not a beach café!
Full marks Pez Espada, we cant wait to return next year after the planned refurbishment.

Room Tip: Always request a Garden View room.
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Maggie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vandamed, Guest Relations at MedPlaya Hotel Pez Espada, responded to this review, March 18, 2014
Dear Maggie W,

Thank you very much for choosing Medplaya Hotel Pez Espada and for expressing your opinion on your recent stay at this hotel. We are happy to hear that the hotel met your expectation in every aspect and that you thoroughly enjoyed your time with us.

Once again, thanks for sharing your experience with us and we would love to welcome you again soon.

Best regards,

Vanda Lehnerova
Guest Relations Medplaya Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
Reviewed March 11, 2014

Visited 2nd March 2014 for 6 nights. 3rd visit

Worst reception staff in any of the hotels I've stayed in and I've stayed in plenty.

No welcome...and departure was even worse.....no "thank you for your stay" was everything ok? They need a course in customer care.

Pillows were bad had to use 3 just to get comfortable. Beds hard.


Starting to look tired and run down. Settees in foyer should have been replaced years ago.

Entertainment... same act same night for tha last few years..they should take a look at Hotel Aloha Puerto

Good location this is why we stay in this area

Yes its off to bed at 10.30pm...no dancing or music

Sorry wont be back

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hghphilmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vandamed, Guest Relations at MedPlaya Hotel Pez Espada, responded to this review, March 13, 2014
Dear hghphilmar,

Thank you for staying at the Hotel Pez Espada and for taking the time to review this place. We are sorry to read about your dissatisfaction with certain aspects of the hotel. Please rest assured your comments will be forwarded to the management in order to make improvements.

Once again, thank you and we hope we will be able to welcome you again and offer you better experience.

Kind regards,

Vanda Lehnerova
Guest Relations Medplaya Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 9, 2014

my friend and i have just spent a week at the pez espada,and we could not fault the hotel,it was maybe a bit tired in some places but considering the age of the property it is to be expected.food was good plenty to choose from,in a good position.If i were too improve on anything it would be the entertainment,it would have been nice to have had a bit of music to maybe dance to before and especially after the acts.As it was everybody disappeared about 10 30 - 11 00 because there was nothing going on.A little tip it is worth paying a little extra for a garden view on the sunny side of the hotel,eg 112-119 all rooms with a 1 in the middle of the number seem to be good rooms.

Room Tip: as i said above the garden views seem to be the best rooms.
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  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
1 Thank hughmarie5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vandamed, Guest Relations at MedPlaya Hotel Pez Espada, responded to this review, March 10, 2014
Dear Hughmarie5,

Thank you for choosing Medplaya Hotel Pez Espada and for the time to share a review on this place. We are pleased you enjoyed the rooms with garden view and we hope you'll choosing Hotel Pez Espada the next time you are in Torremolinos.

Kind regards,

Vanda Lehnerova
Guest Relations Medplaya Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LANCASHIRE
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 7, 2014

The Pez Espada is in a great location and a grand spacious hotel with character, but next year so my wife & I told going to be refurbished, I hope they don't spoil it as with some other hotels in the same area.
The staff are a credit to the hotel, always on hand to help, food good plenty of choice, you wont loose weight. The rooms are a bit of a gamble, we paid extra for a garden view, but most have a garden view, some though, ours never got an sun which is located on the R/H side looking out to sea.So if you want sun go on the L/H side overlooking yes the garden plus the pool area.we could have changed rooms but jaded after journey, could not be bothered and only staying just over a week. The room was nice plenty of room clean had good view over the pool & garden, the only problem we did have is with the safe, it kept loosing our code to open it [ the management will know who we are?] every other day we had to get someone to open it for us, being accused of not knowing how to operate it, but we have a electronic safe in our home so familiar how to operate them.
However as said the staff were great, we will return to Torremolinos again and stay at the Pez, a great place to stay.

Room Tip: Already mentioned in report.
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  • Stayed March 2014, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank WOBBLY-BEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 6, 2014

Spacious public areas. Good food quality and variety with very efficient and pleasant staff. Very clean rooms and comfortable beds. Situated by the traffic free promenade with easy walks to Benalmadena or Torremolinos. Bus stop nearby. Join the Medplaya hotels free Amigo card scheme before you go for free goodies while you are there.

Room Tip: Rooms on a high floor, in the main block, overlooking the pool are sunny almost all day. Views of be...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JWB20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vandamed, Guest Relations at MedPlaya Hotel Pez Espada, responded to this review, March 7, 2014
Dear JWB20,

Thank you for choosing Medplaya Hotel Pez Espada for your holiday in Torremolinos and for taking the time to share your opinion. We are pleased to hear you had an enjoyable time and that you joined our loyalty scheme.

Once again, thanks for proving your comment and we look forward to welcoming you again, hopefully in the near future.

Kind regards,

Vanda Lehnerova
Guest Relations Medplaya Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MedPlaya Hotel Pez Espada

Property: MedPlaya Hotel Pez Espada
Address: Avenida Salvador Allende 11, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Torremolinos
#5 On the Beach Hotel in Torremolinos
#8 Romantic Hotel in Torremolinos
#11 Family Hotel in Torremolinos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — MedPlaya Hotel Pez Espada 4*
Number of rooms: 205
Reservation Options:
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Also Known As:
Pez Espada Torremolinos
Pez Espada Hotel
MedPlaya Hotel Pez Espada Torremolinos, Costa Del Sol, Spain

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