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“A pleasant surprise” 5 of 5 stars
Review of Hotel Riu Costa Lago

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Hotel Riu Costa Lago
Ranked #11 of 71 Hotels in Torremolinos
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A pleasant surprise”
5 of 5 stars Reviewed March 17, 2013

It is nice to arrive at an Hotel to be met with a smile. It is even better to be greeted by a smile every time you approach the Reception. From the first moment we were treated as welcome guests and this did not diminish. The accommodation was faultless, clean, well serviced and comfortable. The restaurant offered a wide choice of food at each meal and the quality could not be bettered. Soft drinks, beer and decent wine was available on tap for 'all inclusive' guests. Two sittings at dinner worked well. If one needed to change sittings it was sorted without fuss. Poolside was well stocked with sunbeds and had decent but unheated pools. The poolside bar was still under construction (late!) when we were there but this should make things even better. Few downsides. The toilets are quite away from the bar ,one level lower!.Entertainment, although I acknowledge is difficult for mixed nationalities, was not very good and resulted in my group going accross the road on 3 nights out of 7 to the little Irish Bar for live entertainment. Acts ending at 10.30 pm will not keep guests in the bar. Is this a ploy to save on 'all inclusive' guests? No. I don't think they are that clever!

Room Tip: Top Floor is better
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Bikespen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (573)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
sunderland
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 17, 2013

we went to this hotel despite hearing bad reports about torremolinos and we were very pleased that we did. the check in was very quick and efficient, the resteraunt served a wide variety of meals and was of a very good standard even a fussy eater like myself could always find a nice meal.. the rooms are very comfortable and clean and overall it was a very good holiday even in january and nothing was too much trouble for the staff and management and i would certainly reccomend this hotel .

Room Tip: ask for a quiet room as some pool view rooms can be a bit noisy
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank silversurfer7346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 16, 2013

Stayed 8-3-2013 to 15-3-2013 ,this is a good hotel and staff are really friendly but after 4 day s of bad weather i was bored to death ,not enough to do during the day other hotels have games and a animation team to keep you busy ,i could have come home ,the rooms are good and have tv with news channel and itv1+1, i watched Jeremy Kyle for the first time, thats how bad it got , i m now a tricia guest, take films with you or games .Food was good there are two sittings 6pm and 8pm sometimes its 8.15.The tables are close together so you sit with other guests i found that weird , if you get the later sitting you wont get a table in the bar , then you dont have to watch the entertainment if thats what you call it ,2ish out of 10 .its anybody outside walking past dragged in to sing. its really bad . the loo is about 100 metres then downstairs then 30 metres , ,We went to Gibralter wednesday for 12 euros with africa tours then thursday with thomson for 19 euros the thomson one was best didnt have as much pickups still took 2 hours+. we were unlucky with the weather i know but torremolinos looked scruffy i wouldnt return, 1 hours walk to the marina in benalmadina, fantastic , im home now thank god and back working, watch out for strikes by baggage handlers.

Room Tip: ask for a room on the far side so you get the sun in the afternoon
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mullettman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 16, 2013

Stayed here for 3 nights at beginning of March. Weather rubbish but not the hotels fault!
Check in was fast and got rooms that we requested, nice gentleman on reception and of course the glass of cava was provided.
Food.. Breakfast was lovely,lunch and dinner ok always found something to eat ,some of the meat was undercooked though,snack bar practically non existent ( an hour in the afternoon with bread buns ,cheese slices,ham ,salami and some sort of cake)
Rooms.. Large enough for the two of us..sitting area seemed a bit pointless,definitely needed updating.
Cleanliness.. Very clean with fresh towels when required.
Entertainment.. We saw the young girl doing daytime entertainment a couple of timesShe was lovely and tried her hardest to get people involved in indoor boules,night time was a magic show , a lady singer and a man playing an organ!!
Drinks/ bar.. Quality of drinks varied throughout our stay from poor to good.. No baileys on our first night and when it did arrive was very weak.

the main problem we had was finding somewhere at night to just chill out with a few drinks.. There was only one bar and that was where the entertainment was on so couldn't hear each other speak.. We ended up in the conservatory on the other side of the hallway. The first night after the bar closed we were told to be quiet!!!! The second night they just switched all the lights off on us.. It was pitch black..luckily no one had an accident.. We were then told if we kept the noise down they would put them back on..
I go on holiday to relax and have a laugh.. At over 40 years old I do not expect to be told off by a young receptionist..

All the staff we encountered apart from the night time receptionist were great though..
There are better 4 star places to spend you money .. We would not return.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cjb69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 15, 2013

The staff were really friendly and very helpful, the rooms were spotlessly clean and the food was lovely there was always plenty to choose from, my husband is a fussy eater but he always found something to eat. We went with our friends and they too were very happy with the hotel and we cant wait to book again next year!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank julie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grays Thurrock, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 15, 2013

Got home today (15/03/13) after a weeks stay at this hotel,has as been stated on previous posts was greeted with a glass of cava but asked for a fruit juice instead and the waiter was only to happy to oblige,room wasn't ready but not a problem went to the bar for an hour,when we finally got into our room was surprised at how spacious it was (4th floor overlooking the front of the hotel), plenty of storage space and enough hangers for all our clothes.food was good,probably one complaint here was that chicken and pork was on the menu most evenings although there was other options available,try the stir fry,excellent and even for the most fussy of eaters there was something to tickle your taste buds.drinks was ok a litte bit weak for my liking but maybe if I,d asked for less ice this would,ve helped.Staff were always smiling and ready for an"hola", from the cleaners to the hotel management who were always to be seen around the hotel and seemed to know who you were after only meeting you once.A negative, again has as been stated the wi fi was not ideal only available in two locations throughout the hotel,and one of these being in a corner of reception,but the price not to bad.Would we go back, yes defiantly.

Stayed March 2013, traveled with friends
Helpful?
2 Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 15, 2013

Just returned from a 1 week holiday at the hotel 10th March. The weather was atrocious for most of the week, but that was no-ones fault. Have stayed in Riu hotels previously , but this one is not up to the same high standards as previous stays.
Firstly we had a lovely room, very comfortable beds and our request for additional pillows was immediately fulfilled. However on 2 occasions when I requested clean towels the old ones were taken off the floor and put back up to dry.(the hotel asks you to put yr dirty towels on the floor so the maid can replace them). So I was not impressed by that.
The food was OK. You could always find something to eat - no need to go hungry. The only thing was that it was'nt very tasty, very bland. It was OK for 1 week would not have liked it for 2 weeks. Best meal of the day is breakfast after that it goes down hill.
Restaurant staff and all others very pleasant and helpful.
Most of the hotel was full very busy and my biggest gripe was there was only 1 public toilet on the ground floor with 3 cubicles. this meant that if you are in the lounge upstairs watching the cabaret you either have to go down 2 flights of stairs or catch a lift to go to the toilet. When you go to the toilet you would sometimes have to que - then back up 2 flights of stairs to return - very poor. We were very glad that we were 2 couples and enjoyed each others company as the entertainment is terrible.
The other point is that all the seatings for the terraces are left out in the rain - so when the sun shone briefly and we went out to make the most of it your bum was soaking cause no one had bothered collecting the seats.
We made the most of the week, but will not return to that particular hotel.
Have been used to very high standards in previous Riu hotels, but this one does not come into that category.

Room Tip: Ask for a south facing room - overlooking the pool so you get the sun most of the day.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Costa Lago

Property: Hotel Riu Costa Lago
Address: Obispo Juan Alonso, 4, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Torremolinos
#9 Family Hotel in Torremolinos
#11 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Costa Lago 4*
Number of rooms: 256
Reservation Options:
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Also Known As:
Costa Lago Torremolinos
Hotel Costa Lago
Hotel Riu Costa Lago Torremolinos, Costa Del Sol, Spain

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