During our stay at the Riu Nautilus Jan/Feb 2012, our room was entered and jewellery to a value of some £3500 was stolen. Our suitcases were also broken into. The hotel management did not seem to show much interest, in fact they passed all the blame on to us.
We have contacted Riu Customer Services, but again they seem uninterested in the event.
Having spent many holidays at this hotel in the past, it leaves us with a very bitter taste in our mouth.
- Official Description (provided by the hotel):
- * Located 2 km from Torremolinos* 3-storey and 7-storey buildings* 2,500 garden* Separated from beach only by the beachfront promenade* 700 m from Puerto Marina* 700 m from various shops* 8 km from the Malaga airport* 100 m from a bus stop ... more less
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- Also Known As:
- Riu Nautilus Torremolinos
- Riu Nautilus Hotel Torremolinos
- Hotel Riu Nautilus Torremolinos, Costa Del Sol, Spain