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“Pleasantly Surprised” 4 of 5 stars
Review of Hotel Sol Principe

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Hotel Sol Principe
Ranked #16 of 72 Hotels in Torremolinos
England
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed July 18, 2014

Stayed here for 7 days at the start of July and loved it. Don’t be put off by the negative tone of some of the reviews here – they had me worried, but it was a fuss aboout nothing. Yes, the queue at reception for check-in moved slowly, but we’re talking 10-15 minutes, not 2 hours! Yes the restaurant was busy, but not over-crowded. In fact we found tables on the outside terrace at every meal-time and it was lovely to sit and eat with a sea view. The food was far better than I expected for a buffet restaurant experience. Every meal they had chefs cooking the food fresh in front of you, the fresh fish was delicious, as was the enormous ham joint they were carving one night.

Our Family Suite apartment was in the Principito block – which is the “old part” of the hotel and looks a bit tatty from outside compared to the main block, but the rooms themselves were fine, clean and plenty of room.

A lot of reviews are also moaning about the sunbed situation, but again – we had no issues with this. There were always piles of spare sunbeds, it was more an issue of finding somewhere to put them, but we never failed to find somewhere acceptable by the pool. We would go out for breakfast at 9:30, grab some sunbeds and put our towels on them. Back from breakfast by 10:00 and the day’s relaxation started. In the hotel’s defence, they did have signs up everywhere saying “reserving sunbeds is not allowed” and a guy was patrolling/ticketing sunbeds that ween’t being used. If they were still unused after an hour, he would remove the towels.

The kids club was good, although being mainly Spanish kids my 4 year old found it a bit hard-going as the staff always spoke in Spanish first. The Amination team shows were a bit cheesey as you’d expect but the staff put in loads of effort and were up on stage all afternoon rehearsing! The kids mini-disco was the highlight for my 4 year old. He loved every minute of it. We went All-Inclusive and I’m glad we did. The prices that people were paying for drinks were not cheap. I’m pretty sure we covered most of our total bill in drinks alone!

Being a 10 minute drive from Malaga airport is a bonus, a very quick & painless transfer, plus a great view of all the planes coming in (although far enough away to not notice any noise).

The bus goes to Toremelinos from right outside the hotel and is cheap/frequent. We ent into the town once and that was enough – it’s really not that great! We also went to the Aquafun Waterpark – which has a free shuttle-bus, also from outside the hotel. It’s not the cheapest day-out but the slides are brilliant and well worth it. The food on site there is extortionate though, so if you’re All Inclusive – get them to make you a picnic before you go! The shuttle-bus isn’t free on the way back, but the taxi was only 6 euros, so half the price of 4 of us on the shuttle bus (3 euros each)

Room Tip: Family Suite with Pool view will be the old block. Family Suite with Sea View will be the new block.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
4 Thank robf70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanCarlos_SP, Director de Relaciones con Clientes at Hotel Sol Principe, responded to this review, July 19, 2014
Dear robf70,

Thank you for your excellent review.

I was so pleased to read that you enjoyed your time with us, and also our location close to Málaga. Thank you for your superb recommendations.

Kind Regards,

Juan Carlos Lloret. Guest Experience Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Kolkata (Calcutta), India
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 17, 2014

This is a perfect family hotel. I stayed here at poolside apartments and enjoyed for 3 nights.
Every evening there was something or other events for kids. It was amazing ambiance by the pool side.

I would love to return to this hotel as
* Spacious, clean rooms with kitchen equipment. Good breakfast spread with live counter.
* Conveniently located near sea beach and just aside main street of Torremolinos.
* Clean and beautiful pools along with pool bar
* Efficient staffs and smooth check in process.

I would suggest below to hotel management for betterment
* Decor and and building corridors of apartment building require urgent refurbishment.

Overall it's a very good 4* hotel and I would love stay again.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
2 Thank BarunB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanCarlos_SP, Director de Relaciones con Clientes at Hotel Sol Principe, responded to this review, July 19, 2014
Hello BarunB,

Thank you very much for writing us your review and giving us your valuable opinion about your vacation in our hotel Sol Principe.

I am very glad that all in all your liked our hotel and you enjoyed your family holidays.

We take note about the swings and will give this valuable information to our head staff.

Thank you very much for your opinion again. You are always welcomed in hotel Sol Principe.

Sincerely
Juan Carlos Lloret. Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 17, 2014 via mobile

Stayed 4 nights great time have stayed before upgraded to big room on front with double balcony weather hot food good no complaints the pools are fab the entertainment at night was good a great stay would defo be back only not in July as I like to get out and about but it was red hot even first thing in the morning no problems with the hotel or the staff

Stayed July 2014
Helpful?
1 Thank Avamia2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanCarlos_SP, Director de Relaciones con Clientes at Hotel Sol Principe, responded to this review, July 19, 2014
Dear Avamia2,

Thank you for your review and for choosing our hotel for your stay. It was our pleasure to make you feel welcomed and I’m pleased we could provide such an enjoyable experience. I hope we can welcome you back again for another great stay in Torremolinos, Costa del Sol.

Regards,
Juan Carlos Lloret. Guest Experience Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torremolinos
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Been going to this hotel 26 years now .my children are grown up now age 25 and 16 and they still want to return to the sol principle .everything excellent fab hotel ,spotless clean .food really nice an great service.you could not fault this hotel can't wait to return soon .best family in dublin

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Jacinta Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanCarlos_SP, Director de Relaciones con Clientes at Hotel Sol Principe, responded to this review, July 19, 2014
Dear Jacinta Mary B,

Thank you very much for trusting in Sol Príncipe to enjoy your holidays for so long and thank you to writing us about it in your review.

I am very glad that all in all you liked your holiday so much; you enjoyed all the aspects that we have in our hotel for unforgettable, excellent holidays.

I hope that we will have the pleasure of welcoming again next year.

Best wishes from your family in Torremolinos.
Juan Carlos Lloret. Guest Experience Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 16, 2014

Just returned from our 4th stay at the Principe. Love this hotel, close to the Airport and just across the road to the beach. Pools are great, entertainment at night suits us with a 4yr old ( Could be more english speaking friendly, all the shows are in Spanish), staff are extremly friendly. Since our last stay August last year seen a Big Improvement on the quality of the food in the evening, it would be hard to fault. Extremely busy at this time of year but you would expect that,lots of Spanish...

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
1 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanCarlos_SP, Director de Relaciones con Clientes at Hotel Sol Principe, responded to this review, July 19, 2014
Dear Matthew M,

Thank you very much for such a favourable review of Sol Principe Hotel .
We always strive to provide excellent standards, it is our the most important goal !

I am delighted to read feedback of your positive experiences already twice at Sol Principe. It is great to see that you really did enjoy the service, facilities and the location

I am glad that you have noted the improvement on the quality of the food in the evening. We always listen for carefully to the views of all our guests as they help us to improve some aspects .

Please do come back and see us again!
Kind regards,
Juan Carlos Lloret. Guest Experience Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2014

Absolutely loved my 1st family holiday here, massive hotel, loads of pools and great kids pool area. So many guests but didn't feel over crowded and the weather was amazing!!!! very close to marbella too had a day trip over x

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank kasamsadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanCarlos_SP, Director de Relaciones con Clientes at Hotel Sol Principe, responded to this review, July 19, 2014
Dear kasamsadie,

Thank you for your lovely comments We are so glad that you enjoy your holiodays with us. We are look forward to your return visit!

Kind regards,
Juan Carlos Lloret. Guest Experience Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kerry,ireland
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 15, 2014

Very pleasantly surprised with this property,given some of the negative reviews I had read prior to my stay.could not fault it.arrived at 10 pm-very quick check in.got 2 rooms next to each other,just as we had requested & a cot was provided free of charge.the kitchenette in our rooms was small but more than adequate,as we ate out every day.the rooms were cleaned everyday & towels were changed daily.breakfast in the hotel every morning was fabulous-huge choice.the pools get the sun all day & the two kids pools are a pleasure given their shallow depth.lifeguards are on duty until evening time which is an added bonus.a show is put on by staff at 10.15 every night,which is quite enjoyable.most rooms with a pool view can see the show on the outdoor stage from their balcony-which is very handy, if young children need to go to bed during the performance.my kids didnt partake in the mini club activities(they are free in the morning 11-1.charge involved for afternoon) but they seemed to be busy- mainly with Spanish children.staff do have good english & we found the reception staff to be quite helpful in answering our questions.there is an on site beauticians,toy shop,boutique,luggage room etc.the main pool area gets busy but the pools are big enough to cater for the crowds.the entertainment staff offer aqua aerobic,water spinning classes etc during the day.beach is only across the road & there is another swimming pool at this side of the hotel surrounded by grass & sunbeds,which is quieter for anyone who finds the main pool area too lively!!the hotel tries to combat the habit of reserving sun loungers in the morning by letting notes on those which they perceive to be un used,but as with 99/100 places to stay abroad,most were snapped up by breakfast time.we managed to find some when we wanted them later in the day,so didnt need to be up at the crack of dawn!!the umbrella shades they provide are huge & as a result a few sun loungers can be shaded under them.very handy for keeping children protected during the hottest part of the days.the promenade outside the hotel stretches for miles,along which restaurants are plentiful.a supermarket & chemist are within a few mins walk from the front of the hotel.the bus stop to aqua land water park is literally a minute from the beach entrance to the hotel,which offers a free bus to the park 3 times in the morning.overall delighted with our stay here.a very clean hotel with something for everyone.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank noelle52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JuanCarlos_SP, Director de Relaciones con Clientes at Hotel Sol Principe, responded to this review, July 18, 2014
Dear noelle52,

Wow, thank you for your amazing review !
Our team and I are delighted you could enjoy your vacation as well as our hotel, our friendly team and all the services and facilities we offer to our guests .

On behalf of the team, we thank you again and look forward to welcoming you back very soon.
Kind regards,
Juan Carlos Lloret. Guest Experience Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sol Principe

Property: Hotel Sol Principe
Address: Paseo Colorado 26, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Torremolinos
#16 Family Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Sol Principe 4*
Number of rooms: 799
Official Description (provided by the hotel):
The Hotel Sol Principe is located in Torremolinos (Malaga) right on the beachfront with direct access to the promenade, to the beautiful Playamar Beach and numerous bars (typical restaurants on the sand) specialized in "fried fish". 27,000 m2 of facilities make Sol Principe, a spectacular hotel with day and night activities for children and adults; ideal for family vacations. The rooms of different categories with magnificent views of the sea or to the Spectacular Caribbean lagoon-style swimming pool surrounded by exotic gardens. Air conditioning, LCD TV 43 ", Safe (*), Mini fridge, hairdryer and a large furnished terrace (table / chairs); 4 swimming pools for adults (1 indoor) and 1 for children, Solarium and hammocks; different dining spaces, shopping arcade, beauty salon; Wireless internet access (free) throughout the hotel, Fitness, Live Music. also has 14 meeting rooms with capacity for up to 750 people. (*). Adapted for disabled guests, private car park (*). (*) With charge ... more   less 
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Also Known As:
Sol Principe Torremolinos
Sol Principe Hotel
Hotel Sol Principe Torremolinos, Costa Del Sol, Spain

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