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“Overall good value for money”

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Marconfort Beach Club Hotel
Ranked #29 of 71 Hotels in Torremolinos
GreenLeadersSilver level
Reviewed November 8, 2012

My wife and I have just returned from a very pleasant stay at the Marconfort Beach Club.
We found the staff, food, and the hotel in general to be very good. Although I would say that the bedroom especially the bathroom was not four star standard.
There was only one thing that would prevent us from returning to the hotel and that was the plumbing in the bathroom.
In the morning there was a strong smell in the bathroom of rotten eggs, and when I ran the taps in the wash hand basin and bath for about five minutes the smell disappeared. I looked under the wash hand basin and to my amazement I noticed that there was no U-bend or water trap fitted to the drain pipe.
A U-bend creates a seal that prevents sewer gas from passing from the drain pipes back into the occupied space of the building.
We made sure that our tooth brushes etc were not left out in the bathroom.
During our stay we heard that a few people had been sick and that they were all pointing the finger at the restaurant as the source of the bug. We found the food in the hotel excellent and well prepared and in my opinion they were looking in the wrong place. I think the plumbing was more likely to be the cause of the problem.
In summary, apart from the plumbing we found the hotel good value for money.
.

Room Tip: Rooms on the south sdie get the evening sun
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  • Stayed: November 2012, traveled as a couple
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4  Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this reviewResponded November 12, 2012

Dear George C :
I'm sorry the smell in your bathroom, it really is something that happens but with that week's wind and rain we have had many times there is any leak, we will try to take the best measures.
We sincerely appreciate your opinion about our hotel as we have a close reference to help us improve and more accurately meet the expectations of our guests.
Thank you very much to stay with us and we look forward to welcome you back again soon to Marconfort Beach Club Hotel.
Kind regards.

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Reviewed November 6, 2012

We (myself, my husband and four children aged 10-16) stayed at the Marconfort Beach Club all inclusive for mid-term break and had a fantastic holiday.

First of all the food was great with plenty of it, this is always a worry when you are booking all inclusive!!. For breakfast there was everything from cereals to freshly cooked omelettes, pancakes with chocolate sauce, fruit smoothies made in front of you and champagne. If you were still hungry after breakfast the restaurant opened again for snacks in the morning time. Lunch was salads, pizzas, chips, burgers, hot dogs, fresh fish cooked in front of you, paella, pasta cooked to your liking, etc. Afternoon snacks were also available in the restaurant. For dinner there was also plenty choice with chef stations open where you could watch your meal being cooked. I forgot to mention that both at lunch time and dinner time there was a huge selection of puddings and deserts. On October 31st - halloween night the restaurant was transformed into a spooky candle lit cavern with all the staff dressing up to add to the atmosphere. Well done to the talented chefs (i included some pictures of that night) and to everyone who dressed up, it made the holiday!!

Regarding accommodation, there was no delay checking in, we had rooms initially on the first floor and we asked to be moved up the next day because of noise levels (we were looking for a peaceful holiday). The receptionist was very obliging and moved us up to the sixth floor eventhough she didn't have to. The rooms were great overlooking the pool so we got the evening sun. They were cleaned daily to a high standard.

Regarding entertainment, we really enjoyed all the entertainment which started in the morning with competitions for the kids and adults including mini-golf, pool, pistol shooting, rifle shooting, boules, keep fit, wii sport, cross bow shooting, connect 4, etc. The evening entertainment started with a mini-disco for the children or an animal show, then the entertainment staff handed out certs. to the adults and children who had won the various competitions throughout the day. This was followed by bingo and then an adult show at 10pm. These included a magic show, tributes to the divas with adele, the four tops, spanish dancers, etc. etc. When these acts finished there was a disco till 2am (just to let you know that the all-inclusive bar stops at midnight). All the acts were great especially the tribute act to the four tops who had us all out dancing!! The entertainment girls worked really hard to make sure we all had a great time especially when it rained (which was only once)!!

My only complaint was the outside area next to the pools. These could do with a good power hose as they were dirty and dusty and attracted flies. (Luckily we packed an insect repellant and they didn't bother us as much as other guests). The main outside pools were cold (it is nearly winter) but the indoor pool made up for it and the children were able to go from one to the other heating themselves up.

Staff were very friendly and patient, especially at the bars, as they had to put up with my children asking them for different types of kiddy cocktails all through the day and night!!

Overall I would recommend the Marconfort Beach Club Hotel at Torremolinos and would love to go back there again!!

  • Stayed: October 2012, traveled with family
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4  Thank WestCorkHolidayGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this reviewResponded November 12, 2012

Dear WestCorkHolidayGirl :
Thank you for posting feedback on your recent holiday at the Marconfort Beach Club Hotel.
We are very pleased to receive positive comments from our customers as they are very motivating and rewarding. We appreciate every feedback which helps us to understand customer needs and so improve our services.
Thanks again for expressing your opinion and we look forward to your next visit.
King regards.

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Reviewed November 6, 2012

After 9 days at this hotel I think the following would be a fair and balanced view:

The Good:
Position - close to the airport, walking distance to the centre of Torremolinos and just across the road from a sandy beach.
Staff - reception and bar staff are an absolute asset to the hotel - always efficient, pleasant, hard working, enthusiastic and caring - difficult to fault them
Entertainment - mixed but usually something reasonable and, ocassionally,something really good
Food/Drink (see also "the bad") - a good choice of food at all meals in the restaurant, food always seemed to be kep very hot. Waiting staff changed the table linen after each party had finished their meal and hand sanitisation system is a good idea and there was generally someone posted outside the restaurant to make sure it was used. Beer and gin good and bar staff always smiling and attentive.
Rooms - basic but kept very clean
The Bad:
The car park is far too small, used by all sorts of non-residents and poorly managed by the attendant - really difficult to find a spot after about 2pm
Food - like other people who have posted reports, it was evident that not all of the meat was thoroughly cooked - I had a near escape when I notice that the chicken in the Korma was still raw in the centre (left the whole meal which was a shamelful waste of food but avoided any tummy upset).
Drinks - beer, gin and soft drinks OK but some of the other spirits (rum and vodka in particular) were very rough - hotel could do with stocking slightly better brands
Noise - i suppose it is to be expected of a big, family orientated hotel but, despite nuerous signs asking people to be quiet in the corridors etc after 11pm, there waa lots of shouting and noise from people running around, banging doors etc

Overall - you get what you pay for - not a 4 star hotel but probably a good 3 star. If you are expecting the Ritz-Carlton then you are going to be dissapointed but if you keep in mind everything that you are getting for the price then you should be content.

  • Stayed: October 2012, traveled solo
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6  Thank BIGBOY7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this reviewResponded November 12, 2012

Dear BIGBOY7 :
Thank you very much for taking a few minutes of your time to express your satisfaction during your stay with us. We are delighted to get our main objective; to reach the level of our guest expectations.
Kind regards.

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Reviewed November 6, 2012 via mobile

2 adults and 2 children stayed for 4 nights. Hotel itself was overall good however like others both adults in party had sickness bug for 2 days. Children lived Halloween at the hotel, well done to all the staff involved. Entertainment was very good, we all enjoyed it especially the magicians WOW. Hotel staff friendly and accommodating, I requested a particular room due to it being a little larger than average and I am pleased to say we got it. Rooms nice and cleaned thoroughly. In all a nice holiday, would I revisit this hotel? We stay in torremolinos every year and usually stay at griego mar hotel. Griego mar food and marconfort beach club hotel combined would make the best holiday ever!

  • Stayed: November 2012
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1  Thank Jhayes321321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this reviewResponded November 12, 2012

Dear Jhayes321321 :
We are very happy to know that you enjoyed a great vacation and everything was to your liking. We will continue working hard to make our customers feel satisfied with us.
Kind regards.

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Reviewed November 6, 2012

We have just (1 hour ago!) returned from a short break at the Beach Club. We last stayed there 18 months ago when it was 3 star and noticed vast improvements - in our opinion the hotel well deserves its new 4 star status and is superior to several Spanish 4 star hotels we have stayed in recently.

Hygiene throughout the hotel was of a very high standard - guests were not allowed into the dining room until they had disinfected their hands and restaurant/kitchen staff were immaculately turned out. Food was of a high standard - very hot and well cooked. The choice of foods was amazing - one of our party was a non-meat eater and even she was spoiled for choice. Prior to going we had read several recent reviews on here concerning a hotel ´bug´; due to the awful weather we stayed in the hotel all day and spoke to many people who have been there up to 2 weeks. No-one we spoke to reported any sickness problems. All hotel areas we saw were spotlessly clean.

The bedroom was recently refurbished and large - 2 Queen sized beds pushed together with an extra (unused by us) single bed. The bathroom was immaculate. The room had a wall mounted flat screen TV, large mirror with a hairdryer at its side - lovely long flex for easy hair drying/styling and extremely comfortable beds.

We enjoyed our stay so much - as did our friends who joined us for their first A.I. hotel stay - that we are already planning to return in a few weeks time.

Just our personal findings - hope it helps.

  • Stayed: November 2012, traveled with friends
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3  Thank Campolady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this reviewResponded November 12, 2012

Dear Campolady :
Thank you for leaving your comments on Trip Advisor. We are very happy that you had an enjoyable holiday at the Marconfort Beach Hotel. We have a wide selection of food in our Restaurant and our Chef does indeed do an excellent job catering for all tastes and nationalities. Thank you once again and hope to see you on a future occasion.
Best regards.

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Reviewed November 5, 2012

An amazing holiday had by all 10 of us! We all had an amazing holiday, entertainment was fab for both kids and adults ( or bigger kids), we were made soo welcome, restaurant staff were soo accommodating with my daughter severe nut allergy, we got a tour each meal to show what she can/can't have.
Lucy, Alberto and Jenny (kids and adult entertainers) were my saviours! my daughters Molly and Chloe idolised them all and within 4 days being back in England begged us to go back to see them again. Off we go again 19 oct 2013 xxxx

  • Stayed: October 2012
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1  Thank cheekylilminx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this reviewResponded November 12, 2012

Dear cheekylilminx :
Thank you for taking the time to leave your comments on Trip Advisor. We are so pleased you had a great time and enjoyed your stay with us, specially with the entertainment team. We look forward to welcoming you back to the Marconfort Beach Hotel on a future occasion.
Best regards.

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Reviewed November 5, 2012

Sadly our first holiday abroad as a family was ruined by a very nasty sickness bug! My Son and I became very poorly with sickness and diarrhea on day 6, my Father became ill on the journey home, my husband and 4 year old Daughter a day later. So out of our party of 7, 5 have been very very poorly! I did find all of the staff (except reception) very polite and friendly. They went crazy over Halloween, but had nothing else to do for little ones for the rest of the week, although this may be due to being out of their season maybe? Food was very nice with lots of choice, however my Husband and Mother both had Burgers (on different nights) and were very pink inside and clearly hadn't been cooked for long enough! We're not "drinkers" but the kiddies loved the fact they could get unlimited soft drinks! It was great that you could ask for water by the bottle too! Cleaners very thorough and very friendly, and clearly work very hard for their money! The beds were very uncomfortable too. We had booked into one of their other Hotels (which was in the heart of Torremolinos) , but had a phone call a few days before flying out to say we had been transferred to The Beach Club as the other Hotel was closing for the season. I wouldn't want to return to The Beach Club again, but I guess its good if your big drinkers and don't care that there's nothing to do!

  • Stayed: October 2012, traveled with family
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2  Thank 34sammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this reviewResponded November 6, 2012

Dear 34sammy :
Thank you for taking the time to post your comments about your stay at Marconfort Beach Club hotel.
Sorry so much that has been ill during your stay. As you have seen, we have a strict control of hygiene and health in the hygiene measures and our hotel are supervised by an external company.
Best regards.

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Additional Information about Marconfort Beach Club Hotel

Address: Calle Hotel Pontinental s/n, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Torremolinos
#16 Family Hotel in Torremolinos
#17 Romantic Hotel in Torremolinos
#19 Luxury Hotel in Torremolinos
#20 On the Beach Hotel in Torremolinos
Price Range: $89 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marconfort Beach Club Hotel 4*
Number of rooms: 260
Official Description (provided by the hotel):
Marconfort Beach Club Hotel is located on the promenade in Torremolinos and is known for its excellent all-inclusive. It has three outdoor pools and direct access to Playamar beach. The guestrooms are bright and spacious, with panoramic views and a furnished balcony, as well as bathroom with hairdryer. It also offers a satellite TV with international channels, a safe for rent and free WiFi access. The resort features a wide range of daytime and nighttime entertainment. It has a poolside terrace with loungers, a gym, a heated pool, and a sauna (open seasonally). It also has a playground, a game room with billiards and darts, mini golf and free bike rental. The buffet restaurant offers a great variety of specialties like an Italian corner, a kebab corner, international cuisine and live-cooking show, as well as an adult only area. The hotel also has two more bars, one of them besides the pool. The reception desk is open 24 hours a day, and the hotel has a tourist information desk with tour bookings and car rental. The hotel is one mile from city centre and only three miles from Malaga airport. It also offers car and bike rental, plus free parking. ... more   less 
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Also Known As:
Beach Hotel Torremolinos
Beach Club Torremolinos
Torremolinos Beach Hotel
Torremolinos Beach Club Hotel
Beach Club Hotel Torremolinos
Marconfort Beach Club Hotel Torremolinos, Costa Del Sol, Spain

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