Our group of 18 arrived on Friday evening looking forward to our weekend away. Having managed to get an error on our reservation corrected, we were assured of a smooth check in at the hotel. How wrong we were! The gentleman on reception was the most belligerent person I have encountered in a long time. (This is the night time person on reception). As All Inclusive guests, we were given the obligatory wrist band, however, simple arithmetic was not this guys strong suit, and were told that people in the groupd had been given wrist bands when they had not. One of the party was also told he was given his room key, which he was not, and having "caught" him out, I managed to resolve all the issues and we successfully completed the check in process.
The hotel is spotless, the bar staff are great, and the rooms are very spacious. The food is ok, but nothing to write home about, however, the pool bar snacks are really good. The pool area is great, and again spotless, with plenty of loungers, and parasols for those who like a bit of shade. The gardens are lovely and very well maintained. Food service can be a bit chaotic, especially if there are tours in the hotel. We had a bit of a problem with the "gang" mentality of people from other countries, which was a bit tiresome, but again, I wouldn't let it stop me using the hotel again.
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- Also Known As:
- Royal Al-Andalus Hotel Torremolinos
- Royal Al-Andalus Torremolinos, Costa Del Sol, Spain