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“Excellent”
5 of 5 bubbles Review of Sol Don Pablo

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Sol Don Pablo
Ranked #8 of 72 Hotels in Torremolinos
Certificate of Excellence
London, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent”
5 of 5 bubbles Reviewed May 18, 2013

We had the pleasure of staying in Sol Don Resort in Torremolinos in Don Marco for 6 days. The room seemed slightly smaller than the Don Pablo room we had stayed in on a previous occasion, but plenty big enough, with a fridge and a safe. We were in room 4039 a high floor room facing the pools. The décor was spotless and the bathroom was very clean, with a lovely powerful shower. Individual a/c unit very effective and not noisy. The cleanliness of the room and the hotel was of a very high standard. Every member of staff we came in contact with was cheerful and helpful. We spoke to many ‘returners’ who have been coming back for many years, which is obviously complementary for the resort. The meals in both the restaurants was of a good standard, with lots of choice. Among the many choices, the only thing we found not so good was the spinach, which we found to be overcooked and tasteless even with the seasonings. How about some peas . The grounds and the pools were kept to a very high standard, with plenty of beds and umbrellas. We took the local train from Torremolinos station in the town centre to Fuengirola 7.80 euros for 2 people return. Very clean and bright trains and only a 20 minute trip.
One word of warning with regard the Beach Bar Los Corales directly opposite the beach entrance, this we found this to be the ‘tourist trap’, charging for dearer versions of spirit than was actually served and for us also larger coffees than was ordered, hence an advertised Coffee and Brandy at 3.50 euros became a magno brandy at 4.50 and 2.00 for the coffee, and a glass of cola was 2.50, we also spoke to a couple of ladies outside that were charged 19 euros for 2 toasties and 2 cups of tea. You only get caught the once, however forewarned etc. There are plenty of other more reasonable places to chose from. We had a wonderful short break at this resort, and without doubt will return next time we come to Torremolinos.
PS: Just remembered, their garbage men come around 6.00 pm clearing containers of rubbish and GLASS, much better than 4.30 in the morning, which happens in some hotels. Well done the management for the foresight in arranging this.

Room Tip: Room facing pool gets evening sun ( Don Marco )
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Hollyday234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonioStalenhoef, Director de Relaciones Públicas at Sol Don Pablo, responded to this review, June 9, 2013
Dear "Hollyday234",

Thanks for your comments. It´s good to know that you enjoyed your holidays and that you appreciated our facilities. We take note of your comment regarding the vegetable provided at the buffet. Hope next time you find a better Bar that the one you found this time, maybe the one at Don Pablo... don´t forget we have two happy hours in three differents bar, buy one get two¡¡¡

Regards.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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herts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed May 17, 2013

We traveled as a party of 13 on arrival at hotel there was a problem with one couple obtaining a room was told they would have to wait approx 30 minutes this was acceptable but on their return had found that the room allocated had been given to someone else and they then had a further wait on return again still no room available.. in all they wasted over 2 hours of their holiday.. another of our party got stuck in the lift on our last day was was there for over 25 minutes before the being released not one member of management came along to see if there were alright or to offer a bottle of water as you can imagine it was rather warm inside with 4 other people..when I advised reception later in the evening that I thought someone from management should have checked that they were all ok.. the reply that I got was very dismissive.. . The rooms are comfortable and the bathrooms have been renovated to a good standard... but attention to cleaning could have been better we had a tooth pick left under the bed from the previous occupant and another of our party had a box of tissues..the food in the hotel was not to a standard that we expected from previous reports.. yes you could always find something to eat but not always presented well and at times the vegetables presented for the evening meal were barely warm.. I had a hair in my dessert on my first evening which was shown to management..next morning I had a cracked cup but the waiter was most apologetic
and through the cup straight away.. the restaurant was always very busy and often ran out of the more popular choices i.e. fruit juice and coffee machines ran out of a morning not enough staff on hand to keep those areas up to standard .. but before traveling I did have some queries which were always answered promptly by email .. all in all do not think that this hotel
lives up to its 4star standard.. could do with more staff in and around the hotel to offer help when needed...outside main entrance is being revamped and will look very impressive when
finished but I feel that if the number of staff available to assist you does not increase and that the restaurant in not improved this will let the hotel down badly...

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikeHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonioStalenhoef, Director de Relaciones Públicas at Sol Don Pablo, responded to this review, August 20, 2013
Dear "mikeHerts":

First at all thank you very much for your comments at Trip Advisor. We are sorry for the troubles you could have in your holidays with us. Your comments will be presented to the manager in order to avoid this situation in the near future.
We hope to see you back in Sol Don Pablo as soon as possible.

Regards,
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

Just returned from our anniversary holiday in Costa del sol. We stayed in Don Pablo hotel, and It was fantastic. Can't fault anything. The hotel is definitely 4* based on its standard, room quality and service. The receptionists are friendly and very helpful, especially the lady in the reception is very smiley and helpful. The views from the balcony is awesome. The room we stayed was specious and spotless. I like the decoration although for some it might be a bit traditional. There are many shops and restaurants near by the hotel. A few minutes walk will take you to the Torremolinos centre. Beach is near to the hotel.
Only thing we think would be really essential was free Internet in the room. The free WIFI in the bar was a bit slow but did the job for us. But I would not rate the hotel down for that as other boxes are ticked perfectly. I would highly recommend this hotel and would stay again.

Room Tip: Try to get a room on 8th or 9th floor.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shafiqur R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 16, 2013
Dear Shafikur R,
What great news that we could help you celebrate your anniversary so successfully. Thanks for writing up your review on Trip Advisor and letting people know a little bit about the hotel. Please come back soon.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

The Sol Don Pablo is one of the nicest complexes that I have seen on the Costa Del Sol - The grounds are immaculate, the food is lovely, great fresh salads, lovely breakfasts! The rooms are very Spanish in decor, the balcony had a great view of the sea and most importantly they are very clean!
The location is great for exploring or just staying put and relaxing in the hotel grounds! Just a two minute walk to the beach (across the road) and a short walk into the old town of Torremelinos.
The staff are all lovely and nothing is too much trouble for them! Great stay - Thanks to all the team at the Sol Don Pablo!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Khadija T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 16, 2013
Dear Khadija T,
Thank you for your wonderful review. We are delighted that you enjoyed the complex so much and made full use of the facilities. We really hope to see you soon back in Torremolinos.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 11, 2013

We were there for a week Apr29-May6. (for anyone wondering what to pack it can be quite chilly at nights) Can't think of any negatives other than free wi- fi only available in reception area, not worth paying daily/weekly rate for it for the odd times we needed it but had to keep going up & down to reception from our room on level 6 to keep in touch with our son in the UK. Good sea views from level 6 although we were on the shaded side(as others previously said, sunny rooms overlook the bowling green on the other side but we were out & about a lot so didn't need to sit out on the balcony).We had a shower over the bath but others told us floors 1-5 had a walk-in shower area, good for canyone elderly or infirm. Plenty of quiet seating areas in all 3 hotels( Don Pablo/Pedro/Marco which are interlinked) and sunbeds outside, with a choice of many pools. Worth going into the other two hotels to check out their decor, public areas and entertainment. There was good mix of entertainment from both outside acts and the resident Entertainment Team who worked hard. As we were at the beginning of the season & a bit quieter,the other two hotels didn't open their restaurants & guests came over to the Don Pablo where it was quite busy but meal times were extensive, there's plenty of food choice, even for a fussy vegetarian like me, and the friendly staff are quick to clear tables and refill food counters. We found all staff pleasant & helpful, our room was a good size, comfortable, and was always cleaned out & beds made by the time we came back from breakfast. We wouldn't hesitate to recommend this hotel for it's comfort,staff, food, atmosphere and location right on the sea front.
Anyone wishing to visit Benalmadena/Marbella/Puerto Banus get the lift up to the town centre and find the bus station, (fare to Marbella € 4.44 takes 1 hour then change buses for Puerto Banus)

  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank Seasider2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 15, 2013
Dear Seasider2010,
Thank you for taking the time to write your extensive and thorough review on TA. I hope it will be useful for readers and help them make their decision. I'm glad that you enjoyed the hotel so much. I hope that we see you back soon.
Kind regards,
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Caerphilly, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

Stayed here with my daughter in May cant fault anything. would defiantly stay there again. The hotel is spotless, location excellent, food was cooked perfect with plenty of choice, there was entertainment every night, the rooms were cleaned every day with towels changed. .. everyone was friendly and helpful.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank christine_c1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonioStalenhoef, Director de Relaciones Públicas at Sol Don Pablo, responded to this review, May 11, 2013
Dear "christine_c1",

First at all thank you so much for your feedback about Sol Don Pablo. We work very hard to keep the hotel as good as you deserve so you can enjoy it as much as possible. We hope to see you back in Sol Don Pablo and we wish you a happy summer.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, England
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

Just returned from the hotel. This will be our third visit here, and we will be returning once again later this year
Yes the hotel is old, but has it has soooo much Spanish charm! large comfy areas for relaxing in, 3 choices for happy hour, and the resturant (very busy but well organised) witha great choice of food, which is very good
Every little area of the hotel is spotless, even the leaves on the plants are polished!
The position of the hotel could not be any better, across from the beach, and a small walk up to the San Miguel to the shopping area
We were om the 8th floor, and the views were fantastic!
A few niggles:
Why is the wi-fi only free in the lounge area, not aroung the pools or even in the rooms? It was last year?
And I don't soppose anything can be done about the thin walls? where you can hear everything-and I mean everything from your neighbours! also very inconsiderate people, clomping about with high heels on and scraping the chairs along the marble floor's!
All in all a great hotel whose staff are a real credit to them
See you in Septembre!

(Go say hello to Derek and Toni in Chappo's bar at the back of the Pedro)

Room Tip: Odd nos are sunny side Even pool view
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tinkle16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 10, 2013
Thank you for your review tinkle16. I am so glad that you keep enjoying the DonPablo and the surrounding area. It is a great satisfaction to uis to have so many guests like yourselves who return again and again.
Up until last year we had an internet system installed by our own staff which worked quite well for a few years but with the increased use of the internet with mobile phones and tablets it was not possible to keep giving a stable service. For this reason we have had to outsource the service. I'm sorry about the inconvenience caused. We have insisted on keeping free connections in the bar areas for guests who need to see their e-mails or have a quick look at the news.
Thanks again for your repeated custom. We look forward to welcoming you back in September.
Kind regards,
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Additional Information about Sol Don Pablo

Property: Sol Don Pablo
Address: Paseo Maritimo S/N, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Torremolinos
#6 Luxury Hotel in Torremolinos
#7 Family Hotel in Torremolinos
#7 On the Beach Hotel in Torremolinos
#7 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sol Don Pablo 4*
Number of rooms: 443
Official Description (provided by the hotel):
Sol by Melia present Sol Don Pablo has a privileged location, right on the Bajondillo beach promenade, in Torremolinos (Malaga), part of the Sol Don Hotels complex together with Sol Don Pedro and Sol Don Marco. Is the perfect choice for family or friends, has 443 rooms decorated in Andalusian style and equipped with double bed or twin beds (subject to availability), desk, satellite TV, telephone, terrace / balcony, mini bar (*), safe (*) and full equipped bathroom, hairdryer, magnifying mirror, bath with shower or walk-in shower (subject to availability). All rooms are non-smoking, except those found in the third and fourth floor. Wide and varied day and night entertainment program, for adults and children (5-12 years). Sol Don Hotels Complex has 6 outdoor swimming pools for adults, 2 children's outdoor pools, 1 indoor heated pool in winter (in Sol Don Pablo) and 2 hot tubs, surrounded by gardens and overlooking the sea. Different dining areas (Restaurant Casares, Cordoba Restaurant, Bar Bangkok, Bar Andalucia, Bar Patio, Bar Romano and pool bar); free internet connection (WIFI) throughout the hotel; Internet corner (E - point) (*); Private and public parking (*); Spa and Hairdresser (*); Convention Center with 10 meeting rooms and can accommodate up to 500 people (*). A few minutes from the Torremolinos center and close to the airport, Malaga and Puerto Marina. (*) With charge. ... more   less 
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Also Known As:
Sol Don Pablo Torremolinos, Costa Del Sol, Spain
Sol Melia Torremolinos

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