This was our second visit to the Gran Hotel Guadalpin Banus after a two year gap, we'd booked via a booking.com through the Tripadvisor website and maybe this is why the suite we were allocated probably wasn't their best. We booked a suite with a rooftop terrace and hot tub and we were really pleased with the space it gave us, but it was all a bit 'tired' with lots of things broken and chipped - in the room and in the communal areas.
When we first arrived the lock on one of the patio doors wouldn't close so we couldn't leave the room until a maintenance man had come and fixed it, over an hour and two calls to reception later. The pool was lovely but I couldn't believe we had to pay extra to use one of the day beds - £110 Euros, although this invluded a bottle of champagne and 'Fruit' Kebab service (whatever that is).
The outside space was large but there was quit a lot of weeds growing up through the terrace and the view contained parts of the building that could use a coat of paint. All the outside cushions were marked, every one - I wonder whether they moved all the dirty ones from other rooms into this one?
- Official Description (provided by the hotel):
- Unbeatable location. This beachfront resort is only 15 minutes walk from the centre of Puerto Banus. Hotel Guadalpin Banus 5* has 181 exclusive rooms decorated with noble materials & luxury finishings, offering splendid views of the Mediterranean Sea in an atmosphere of privacy and rest. You can also enjoy an exclusive and varied gastronomic offer in an idyllic setting: the sea front in Puerto Banus. High Cuisine Restaurants & exclusive Bars, Beach Club & Pool Bar, Fitness Centre & Sauna, Children playground, complimentary Wi-Fi, Meeting rooms will make of your stay the most exclusive and relaxing holiday. ... more less
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- Also Known As:
- Gran Hotel Marbella