This hotel is a fix bag of good as well as the ugly. Arrived to find receiption full of gloomy overworked personnel . Took the higher floor which gave us a great view pay extra 30.00 per night. Was worth it and rooms are bigger also. Ask for safe 5.000 euro a night extra. Took a safe. Hotel is extremely clean . Air conditioning worked great. The bath towels are extremely worn. Got cold at night took out a blanket from closet and it's smelled. Good location in the middle between Puerto Banus and Old city which was convenient to go to restaurants. Took taxi everywhere at night. For 7-10 each way . Walking distance to the beach 2 blocks down the street. Again beach towels a problem. 10 euro deposit for each. Needed ironing board asked fir it 10.00 deposit. Deposit, deposit, deposit - annoying...beach is dark colored sand but in the water pebbles hard to walk in and out the water. Found a restaurant on beach and rented beach chairs for 5 euros all day ( no towels) bring your own. The water does not warm up until 2 pm so don't rush in morning. The food was good but service oh my god.. SLOW . One day we waited for 3 hrs. Back to the hotel the shower water temperature goes from hot to scolding with no warning. Just bevare. But of restaurants in waking distance on promenade as you get to beach turn left and keep walking 20 minutes to get to main area. The food genrerally pretty good but I relied to trip advisor reviews and found some great places.
the spa in hotel was great my teenagers used it I never made it they are closed in middle of day(?) fot 1-5 pm. Monday Spa closed all day. The breakfast was very good with great selection of food coffe hot eggs to order. Even champaigne . Again the servers are gloomy . The lady that made the eggs was nice and freindly. Had couple of minor issues in the room and they send somebody right away ti fix it. The shampoo was low quality and no conditioner . The soap was lousy. Went out and bought my own. Supermarket right across the street. Overall not a bad stay but everything about this hotel is 3 star. Elevator broke down too. Day to fix it . Internet works but so SLOW if you need better internet pay extra. The front desk stuff needs lessons in customer service.
- Official Description (provided by the hotel):
- Located in the heart of the Golden Mile of Marbella, next to the Exhibition and Congress Centre and just minutes from Old Town, surrounded by shops, restaurants, bars and nightclubs of Marbella's best to live the glamorous nights on the Costa del Sol If anything distinguishes the hotel Senator Marbella Spa is a spectacular hall dominated by a magnificent pendant. This magnificent large hall can be seen from its two panoramic elevators that rise to the rooms. The hall is the starting point for the rest of the Hotel.: Outdoor pool located on the 7th floor with the best views in Marbella, restaurant, bar, lounge, pub. ... more less
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