Please watch this establishment. You have been warned. Very dishonest Estefanie Cruz on reception, denies your reservation exists on arrival. They sends you the other Hotel Guadalpin on a wild goose chase. Then you will find they will then charge you for a "no show." All evidence of attendance is provided to booking.com and CCTV requested but for some reason they do not seem to want to provide the CCTV!! The hotel have ignored requests for CCTV, convenient as they get to obtain money deceptively. Strange ignoring request as this will confirm they are wrong and I did attend.
I await someone from BOOKING.com to deal with this but they seem to want to ignore the customer and believe the pack of lies the above hotel fabricates. Awaiting a full refund to enable me to update this review.
- Official Description (provided by the hotel):
- Offering luxurious studios and apartments with large terraces, Guadalpin Suites has an ideal setting just 550 metres from Marbella's beaches. Set in attractive grounds, it features an outdoor swimming pool. Each spacious, modern studio and apartment at Guadalpin Suites is decorated in pleasant cream tones. There is a seating area with a sofa and a flat-screen TV. Kitchen facilities include a fridge, microwave, electric hob, dishwasher and a washing machine. Apartments include separate bedrooms, a living room with a larger TV, and a kitchen. A continental breakfast, consisting of coffee or tea, toasts, pastries, cured meats, and juice or an English breakfast is offered in the apartments from 09:00 to 12:00. Guests can also enjoy room service from 9:00 to 20:00. Set on the Golden Mile between Marbella and Puerto Banus, the Guadalpin has easy access to the Costa del Sol's beaches. It is within 6 km of 3 golf courses. Malaga and Estepona can be reached in 35 minutes by car. Gibraltar and La Linea de la Concepcion are around 75 km away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Prestigia, Agoda and TripOnline SA so you can book your Guadalpin Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.