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“Don't be tempted by location. AVOID!”
Review of Park Plaza Suites

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Park Plaza Suites
Ranked #65 of 70 Hotels in Marbella
Warwick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't be tempted by location. AVOID!”
Reviewed November 17, 2011

Paid for 3 nights but only stayed for 2 as although the hotel is in an excellent location close to the marina, the rooms are 1970's and of a very poor standard. Although spacious, the furnishings were reminiscent of a very shoddy guest house and furnishings were of a very low standard. This does not live up to my normal expectations of a 4 star hotel and is more akin to a 1 star. To cap it all you have to pay in advcance and despite my best efforts they refused to refund me for the one night I didn't use. Like others here I was told that this is Company Policy and there was nothing they could do. I complained to the Manager via email (I was told he wasn't available) over a month ago and didn't even receive so much as an acknowledgement. This is definitely a hotel to steer well clear of and despite regular trips to this part of Spain I will never stay here again. Shocking!

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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Cheshire
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 8, 2011

Not to the standard of the Guadalpin but many things make up for that.

Fantastic choice at breakfast and the late opening time is a blessing after a heavy night.

  • Stayed June 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
200 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
Reviewed October 31, 2011

Massive 3 apartment in perfect location . Reception staff very friendly, helpful and quick. Reception/bar area nice, clean and free wifi.

Didn't eat so can't comment on food. Didn't use leisure facilities so can't comment

Lifts were working in block 10, so up to 3rd floor. Smell from drains very bad on communal landing.

Room was huge. 3 beds, 3 baths, 1 extra loo, kitchen, large lounge diner.
Furniture was old , worn and grubby throughout the flat. Baths, sinks etc were also grubby and dirty.
The whole place was grubby, floors filthy Old decor and furnishings do not have to be dirty. So no excuses really.
The apartment slept 6 so at £700 for 3 nights was good value. However at that price it also attracts stag and hen, up all night party goers. And I mean all night.

I hated Puerto Banus and disliked the apartments. If you want the 'proverbial Blackpool in the sun' but with real designer D&G jeans on people who look like they stepped off the Benidorm set and if you want over priced below average food and drink and designer shops then it's great.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
1 review
Reviewed October 10, 2011

These apartments are in an excellent location! Our room was massive, we had 2 bedrooms, 2 bathrooms and an extra toilet, the living area was huge, there was a dining area and a kitchen and we had 2 balconies.
The rooms are very basic though, no trendy furniture and old bedding etc.
Staying here didnt ruin my holiday but I wouldnt choose to stay there again!

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dodgegirl1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 16, 2011

Perfect Location near harbour and restaurants, and over looking the beach. BUT there is a beach club playing music over the loud speakers from 11am until 4am. It is impossible to sit on your balcony admiring the beautiful view because of the loud music. All rooms facing the beach suffer from this problem but those in blocks closer to reception ie. 10 and 11 are right over the beach club. After 2 nights of no sleep we were moved with little fuss [ because this request was made so often by other guests during our stay ] to block 12 and from the 1st to the 2nd floor. This apartment was less in need of refurbishment that the 1st one in block 10 and had a rather dark, dismal bedroom at the back away from the music which made sleep possible for some of our party.

This hotel is only suitable for Hen Parties who do not want to sleep until 4 am- they will join all the other hens who stomp around on the tiled floors above you from 7-11pm whilst getting ready to go out on the town all night. Of course they will then wake you at 4 am as they stagger in drunk- still in their high heels.

There is a small, barely equiped kitchen with dishwasher [although there is not enough crockery unless you wash up after every use ] and a washer/ dryer. You must take tea towels and a hairdryer with you.

We will not stay here again !

Lady golfer from Kent

Room Tip: go elsewhere ! or forego the sea view, ask to be in block 12 or further away and as high as possible...
See more room tips
  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank PBPHYSIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marbella hotels

Brixham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 12, 2011

A girlfiend and I returned home from our long weekend in Marbella in the early hours of this morning and felt we had to post a review about the fantastic location and cleanliness of this hotel. The decor may be slightly 'shabby chic' but we had a beautiful room, superb view, plenty of space and an awful lot of mirrors! We were on a B&B basis and had a full buffet breakfast al fresco every morning. The staff were extremely accommodating and allowed us a 2 o'clock checkout free of charge. The location is ideal if you (as we did) just want to take in Puerto Banus Marina and the Park Plaza Beach Club. We are already booking to return in 6 weeks!!! Many reviewers seem to be surprised at the general cost of Puerto Banus (drinks and restaurants) but in our eyes, you get what you pay for!

  • Stayed September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FrannieBrixham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 5, 2011

i was booked in for three nights and thankfully only suffered one.
it is dark dingy and and anyone that says it is a four star hotel need help!!!.
the decor is still in the seventies a Mahogany unit that takes up a quarter of the room,
and it houses an 18" t.v.
it air conditioning was broken so they put up a massive unit that screehed all night.
the TWIN beds had nice woolen blankets on them (not seen since they smashed up H-block)
the sea can be seen , but only by telescope,there must be about three staff working there and two of them are on the reception.
seriously don't not waste your euros here .....
i have already complained to hoteles.es group, but alas still waiting for a reply as they got 379euros for my one night stay....

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank johnb186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza Suites

Property: Park Plaza Suites
Address: Pasaje Maritimo Benabola | Puerto Banús, 29660, Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Marbella
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Suites 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Park Plaza Hotel Marbella
Park Plaza Marbella
Marbella Park Plaza

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