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“Amazing week”
Review of Aloha Gardens

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Aloha Gardens
Certificate of Excellence
Kolkata (Calcutta), India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing week”
Reviewed January 25, 2014

Though situated 10 mins away from Puerto Banus it is situated in a quite neighborhood with numerous pubs and restaurants outside. A very well constructed and big property. Worth spending time with family or friends.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank shreyanshprasad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faye S, Guest Relations Manager at Aloha Gardens, responded to this review, March 19, 2014
Dear liveinessex,

Thank you very much for your kind review of Aloha Gardens and I am glad you enjoyed your stay.

The market is one of the largest on the coast and within walking distance which is very convenient.

Thanks again

Aloha Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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england
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 23, 2013

Just returned from a short stay. Lovely apartment which was super clean and the complex is in a great location. Lots of good places to eat, a good walk down to the port but taxis are not expensive .Close but not too close to the bustle of Banus overall good experience.

p.s. If you are there at the weekend don't miss the Saturday market!

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
1 Thank livinessex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faye S, Guest Relations Manager at Aloha Gardens, responded to this review, March 19, 2014
Dear liveinessex,

Thanks for taking the time to write a review for Aloha Gardens, we are very glad you enjoyed your stay and we hope you will return one day.

The walk is 2 km from the Resort into Puerto Banus and takes 20-30 minutes, not advisable in high heels or with small children !

Thanks again

Aloha Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 21, 2013

Great value accommodation. Just outside Puerto Banus so is quiet but convenient. 3 pools. The 3 bed apartments are spacious and well equipped. Good local restaurants and shops a great place. There are too many stairs but good parking makes up for that.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Skips55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faye S, Guest Relations Manager at Aloha Gardens, responded to this review, March 19, 2014
Dear Skips55,

Thank you very much for your kind review of Aloha Gardens,

Steps is a major feature of the Resort and there are a number of levels, as you say there is a superb (24 hour secured) underground parking available which will take you more or less to your accommodation. We would certainly not recommend the Resort for anybody with walking disabilities but if you can manage a few steps we do have apartments with easier access, just let us know in adnace.

Thanks again and we hope to welcome you sometime again in the future

Aloha Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 17, 2013 via mobile

We have stayed at these apartment for 1-2 weeks a year for the last 4yrs. So I thought it was about time I wrote a review!
The apartments are well equipped with everything you could need. This year the apartment we stayed in had been modernised and was lovely. Although due to its place could be abit loud at night with people walking past coming back from a night out if you were sleeping in the twin bed room. Ear plugs sorted that situation.
The pool and gardens are well kept and beautiful to walk round with some lovely views of the mountains.
Yes there are lots of steps but for the fit and healthy thats really not a problem!
The gardeners are friendly and the security guards are very helpful. The reception staff are helpful but sometimes come across differently but this is just the way the Spanish are. They will sort out any problem you just have to be patient.
There is an open cor shop a 5 min walk. Plenty of restaurants and bars less than 2 min away and a taxi rank across from the reception. It cost € 7 to puerto banus. Really good for nights out but its only busy from about midnight, dress well and look good and you may get in most places for free! Marbella isn't far in a taxi or on the catamaran from puerto banus. Looking round the port at the flash cars, designer shops and posh yachts is a must. The bus is €1.18 to go anywhere in banus/ san pedro with plenty of stops about. Good for having adventures.
Puerto banus is becoming more and more popular in resent years.
I have to thank the staff especially the security guard for helping me (and my friends) in our hour of need you were fantastic!!

  • Stayed September 2013
    • Value
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Helpful?
2 Thank hmmbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 2, 2013

We booked for 18 people, 4 related families. We were in 4 adjoining double story townhouses each with 2 bedrooms and a pullout settee in the living room. This was great for the 10 grandchildren as they could visit with each other and kick a ball outside. This suits large families on a budget. To call this an hotel is totally misleading, it is rental accommodation with no food and no service whatsoever. Everything is on a deposit basis, wifi deposit, safe key deposit, garage opener deposit and the front desk were unhelpful and demanded cash deposits. We insisted on credit card deposits, guessing that it would be hard to get them to return cash.
We were there for 16 days, they changed the sheets and the towels on 2 occasions during this time. This did not make sense to us as most of the rentals are for a long weekend of 4 days and they clean before and after guests, so why they are unwilling to clean once during a 16 day stay was ridiculous. After 1 week I washed all the towels myself and put them on the balcony to dry. No cleaning service was provided. If you want clean floor tiles, clean wash basins, clean toilets, clean baths, be prepared to clean it yourself. I did !! using the mop etc that they leave in the kitchen courtyard.The furniture is well used and tired. The bed linen and towels are poor quality. The kitchen utensils were sparse and they did not supply anything for hand washing dishes.The washing machine in our unit was not working properly, it was a challenge to get it to spin.
In 16 days they provided just 2 dishwasher pucks and 2 washing machine pucks. I visited the supermarket " Mercadona " for food and household supplies.
The majority of people staying here are in their 20's, groups of British people on long weekend stag parties. Lots of cursing and drinking with returns in the early hours of the morning when the nightclubs close. One swaggering drunken lout was a problem with his fellow guests locking him out at all hours of the day and night, he would bang on the door and holler in his drunken rage, so I complained to the front desk and they put the guard on alert. The walls are paper thin and one can hear conversations through the vent system. Despite all of the negatives we enjoyed our stay, with trips to Gibraltar, Morocco, Ronda, Alhambra Palace, Dali Museum in Malaga and Puerto Banus. We used "Living Room"bar and restaurant many times,it is part of the Aloha Gardens complex but privately owned. it was wonderful for a family, the menu is sourced from many local restaurants which gives a great variety,the happy hour with 2 for 1 drinks was welcome and they have a childrens menu. The young owner was delightful.
We used the Italian restaurant down the road, within walking distance, the food was good but expensive.
My son left his camera bag containing 4 cameras at the Aloha Gardens main pool for a short time and when he returned it had been taken. The lifeguard was the best ever, we cannot thank him enough for his vigilance and help, he spoke English and was willing to help.. . He recalled seeing a woman with 2 children, a boy and a girl and the woman sending the boy back to pick up the camera bag. He said they were regulars at the pool but did not know if the lived there permanently or were guests. The Lifeguard said they swam at lunchtime and returned to swim again every day at about 6 pm. My son remembered this family also. The lifeguard accompanied my son to the security guard's booth and insisted that the security guard who spoke Spanish look through the video surveillance of the pool area searching the time frame for this theft. Thanks to the lifeguards persistence they found the occurrence on video. My son spent all day scouring the complex until he spotted the woman and 2 children just outside the complex gate at a delhi which shall be nameless. The lifeguard and the security guard confronted the woman, her husband and 2 children about the camera bag. She was rude and belligerent and denied all knowledge until the security guard told her that they had it recorded on video and the little boy said " yes, I gave them to you mommy just as you told me " She was somewhat shaken but did not want to admit liability. My son told them to return his cameras and he would not call the police, he just wanted them back. The woman said she would drive home to get them, it would take her 30 minutes to drive to San Pedro and back. The cameras were returned with many shots of the inside of their home. The husband on seeing my son a day later said how pleased he was that they had "found" the cameras and were able to return them. My son was astounded at the cool calm arrogance.
The front office were totally disinterested and said it was too much trouble to change the security code on the gate which is how non residents can gain access.
On reflection, we stayed too long, 10 days would have been adequate. Despite all this we had a great vacation and enjoyed every day.

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank Patricia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 23, 2013

We are a family of 2 adults and 4 children aged 6,7,12,15 years and we just spent 12 days at the Aloha Gardens..We stayed in a 2 bedroom townhouse which was so spacious and spotless.,.Complex is really well kept, great restaurants within 5 minutes walk, supermarkets also short walk, lively bars at front of complex yet complex is very peaceful and relaxing. We had a brilliant holiday and would highly recommend Aloha Gardens. The only negative point is there are lots and lots of steps and would not suit buggies or wheelchairs.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bredas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norcross, Georgia
Level 6 Contributor
196 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 20, 2013

We arrived with a large family reunion group. We had bottom floor apartments, all with somewhat different set-ups (TV's, some have cable, some do not). Beds could have had better mattresses. They had a nice garden out to a lawn where the kids could play until they heard a hen party, with the girls getting way out of hand on the balcony while playing "games". A couple of stag parties got a little rough while we were there as well but security saw to them. My unit had relatives on each side, and the walls are a bit thin. My understanding is that only some units on the property are for rent, and thus they tend to be grouped together. The property pools were nice, we liked the restaurants next to the property. I have posted a property map which may be helpful. We used the underground parking which was nice as well. Free wifi is only at the lobby. We rented a wifi internet unit at the front desk (5 euro/day) that was great, we took it with us anywhere in Spain that we drove. I rode quite a bit from here on a bike from Marbella Rent a Bike, it was great. Overall it was good, the kids all loved it, a few of the adults were not as thrilled. I would go back again.

  • Stayed July 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank RANDY A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloha Gardens

Property: Aloha Gardens
Address: Urb Aloha Golf | Avda. Del Prado s/n, 29660, Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #12 of 61 Specialty Lodging in Marbella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aloha Gardens 4*
Number of rooms: 45
Official Description (provided by the hotel):
This ever-popular resort is situated just 2 km from Puerto Banus and 6 km from Marbella town, in the heart of Nueva Andalucia's 'Golf Valley', next to the Aloha golf course, with 4 others close by. Built on a number of levels in the style of a large Andalucian village, within a secure gated community, the 2 or 3 storey buildings are set in superb sub-tropical gardens and most have spectacular views of golf fairways and mountains. ... more   less 
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Also Known As:
Aloha Gardens Hotel Marbella
Aloha Gardens Marbella

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