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Marbella Playa Hotel
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Reviews (1,176)
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All reviewsall inclusive dealbungalow styleeuro centshalf boardplenty of sunbedslovely hotelindoor poolshort breakcomplexnightlife
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Reviewed October 9, 2012

It is a nice hotel, beautiful garden and peaceful, it has a main building with rooms with sea view and bungalows/villas. I personally found the bungalows to be in need of renovation and not suited for more than two people - there is one huge bed. I loved the rooms with the sea view not realy luxurious but clean and comfortable and with amazing view.
The food in the restaurant was very tasty and with great variety.
The animation was mostly for the elderly guests.
What I disliked: There is no WIFI anywhere but near the reception area
Since the hotel is about 7 km from Marbella the available transportation is a bus - in holidays every 40 minutes and in workdays about 20 min, so it is a long wait. The busstop is on the highway about 600m from the hotel, it is not a pleasant wait, especially in the heat
The rent-a car offered by the hotel is extremely expensive. The basic rate for three days was about 240 euro for a fiat panda, while in Marbella itself we were able to find a better car for about one third the price!

Room Tip: Seaview room definately worth the 10 euro a night
  • Stayed: September 2012, traveled as a couple
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3  Thank Srebrina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Marbella Playa Hotel, responded to this reviewResponded February 21, 2013

Dear Guests,

First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

We stay in your entire disposal and hope that you return to visit us in other occasions,

Manuel J. Tome
Gerente Marbella Playa Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

First the good - beautiful gardens, right on the beach, suitable for the older generation.

Bad - Do not approach reception, you'll be there all holiday.
Towels are a deposit of 10 euros - 1 euro per wash.
Wifi only in reception
Location is in the middle of nowhere - 20-30 euros to any shops / bars / life
Rooms are dirty, curtains all have holes in (moved rooms twice)
Food is layed out in the morning / night before and left
Beach access is lovely but you are hounded constantly by beach sellers
Concrete jungle near the pool
Night entertainment aimed at older generation only
Taxi's will over charge

I'd not advise anyone books here that isn't looking for a 3* "hostel" type hotel.

Room Tip: Stay away from any rooms 400 onwards Ask for late check out before you even book in - this is not available or was on offer to anyone else we met
  • Stayed: September 2012, traveled with friends
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4  Thank Luxury_lover4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Marbella Playa Hotel, responded to this reviewResponded February 21, 2013

Dear Guests,

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all what it could have been.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Manuel J. Tome
Gerente Marbella Playa Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2012 via mobile

took two ten year old grand children .
stayed in a villa. extremely clean
all staff without exception made our stay special.
we went half board no complaints of any kind the food was amazing.
this is a spanish holiday hotel no other british peple here which did not deter the children they made friends easily.
we had no language barriers with reception they all spoke english and made us very welcome

  • Stayed: August 2012
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5  Thank sandyn n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Marbella Playa Hotel, responded to this reviewResponded February 21, 2013

Dear Guests,

It is a pleasure for us to know that your stay in our hotel as pleasant as you indicate. Your comment makes us feel proud of the work done on a daily basis, with the only aim of satisfying the needs of our guests.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Manuel J. Tome
Gerente Marbella Playa Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2012

Went for 3 nights. About an hour from the airport. Half hour from Puerto Banus. Chose bungalow type room, expected it to be bigger, was just a double bed a sofa bed. Didn't really bother us after a bit as we just used for sleeping, didnt stay in the room a lot. Bathroom was clean, air con, fridge, Tv (mostly in German) safe etc. Went for all inclusive, great choice of food in restuarant, meat and veg. Freshly cooked/grilled meats such as steak, chicken, bacon, lamb, fish every lunch and dinner. Out of 3 days only had to queue once to get in which was for breakfast. Nice pool and jacuzzi, plenty of loungers. As resort is right on beach it is a great spot. On beach various activites such as jetski/banana boat, excursions available. All dealt with by a guy we named 'The Hoff' due to his likeliness to Knightrider. The staff were helpful but lacked english skills so took a bit longer to explain/ask for things. The bar is where you can really enjoy yourself. As all inclusive we thought just the local stuff would be free but international we would have to pay for. Wrong. Smirnoff, JD, Bacardi and many other drinks were included. The shots they give you are about a quadruple aswell. We were on it as soon as we got there. One of the bar staff even looked like Jaws. Supermarket near if needed aswell. Overall a great time.

  • Stayed: August 2012, traveled with friends
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4  Thank Rando84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Marbella Playa Hotel, responded to this reviewResponded February 21, 2013

Dear Guests,

First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

We stay in your entire disposal and hope that you return to visit us in other occasions,

Manuel J. Tome
Gerente Marbella Playa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012

Just returned from a seven night stay with my friend. When arriving, the receptionist was very unhelpful, slow and it took approximately 20 minutes for us to finally get our room key and we had to carry our own suitcases. The all inclusive was just ok, the food was very repetitive and bland, if you didn't time it right you would have to stand in a very large queue to wait to get into the dining room. The local areas, the room and the sea view were definitely 4 star and the hotel has obviously just been refurbished. The staff weren't very helpful and could only speak limited English. The hotel is situated next to a very busy dual carriageway, walking to the bus stop through streams of traffic is not a nice way to spend your holiday, The buses aren't very frequent and a taxi into Puerto Banus at night costs around 20 euros. You can't go to sleep before midnight as the entertainment is so loud and is also in Spanish. I enjoyed the holiday and the hotel overall was average, but wouldn't return as it definitely caters more for Spanish families.

Room Tip: A sea view room, located on the second floor in the hotel, definitely pay the extra, the bungalows aren't as nice.
  • Stayed: July 2012, traveled with friends
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6  Thank Rachel174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Marbella Playa Hotel, responded to this reviewResponded February 21, 2013

Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We stay in your entire disposal and hope that you return to visit us in other occasions,

Manuel J. Tome
Gerente Marbella Playa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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