We are very surprised that after numerous complaints to Marbella Club Hotel Management NOTHING has been changed! We signed up for the membership in September 2013. After just a couple of weeks our children simply has REFUSED to come back to the kids club as well as the children of other families-members. After cancelling our membership, the hotel has reimbursed our fees. I thought that was strange, instead of fixing the problem, they have chosen to loose a thousands of euros. Because the membership is not cheap! Then, it was brought to my attention that it was a family operation. Looks like it is more important for Marbella Club Management to have all of the members of the "family" employed than the well-being of our children! Very sad! Because the facility is fabulous! But WHAT A WAIST!?
We were looking forward to enroll our children this year but NOTHING HAS BEEN DONE TO IMPROVE the situation at the Kids club! ABSOLUTELY NOTHING! Very DISAPPOINTED!
- Official Description (provided by the hotel):
- Located on the Southern Spanish Costa del Sol, on the heart of the 'Golden Mile' only 5 minutes to Old Town Marbella and Puerto Banus, the Marbella Club Hotel • Golf Resort & Spa enjoys 325 days of sunshine. Open year round, the renowned Marbella Club Hotel, one of the "The Leading Hotels of the World" was once the private residence of Prince Alfonso von Hohenlohe and features 37 luxury bedrooms, 78 suites, 14 Andalusian-Style villas and the majestic Villa del Mar, throughout 42.000 Square metres (452.083 Sq. Ft.) Of lush subtropical garden.In addition to its stunning accommodations and grounds, the Marbella Club also offers guests a wide variety of amenities and activities including two outdoor heated swimming pools, seasonal water sports, fitness centre, 10 tennis and 4 paddle courts at sister hotel, Puente Romano (only a 5-10 minute beach walk away), Kid's Club by minimec, shopping gallery, equestrian centre, Dave-Thomas designed 18-hole golf course within the hills of Benahavis, Thalasso Spa, an 800 square metre (8.611 Sq. Ft.) State-of-the-art facility with dynamic indoor sea water pool, steam baths and saunas, a solarium and 12 treatment rooms and more. The hotel also features six bars and restaurants including the famous Beach Club Buffet, legendary Grill Restaurant and avant garde MC Cafe. ... more less
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- Also Known As:
- Marbella Hotel