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“Good hotel”

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Hotel Fuerte Marbella
Ranked #6 of 70 Hotels in Marbella
Certificate of Excellence
GreenLeadersGold level
Reviewed February 7, 2014

This is a really good hotel at a perfect location in Marbella.
Via the bar area and the terrace (wich is a perfect place to relax in itself) you come straight on the boardwalk with all its restaurants and tapasbars. Leaving by the main entrance you are just a 2 minutes walk from the quaint old town of Marbella.

Although this hotel (resort?) seems huge, I have very rarely encountered a more helpfull and friendly staff, Because we arrived quite early around noon and our room wasn't ready yet, we received a voucher for a drink at the bar. This was an unexpected present, because it was absolutely no failure from the hotel, we arrived to early!

The breakfastbuffet was huge but at the same time it exeeded our expectations for it all tasted way above average and that can be translated as a huge compliment for such a big restaurant.

When returning to Marbella we will most certainly come back to this hotel.

Room Tip: Book a room with seaside view, They are amazing and totally worth the higher price
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  • Stayed: January 2014, traveled with friends
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1  Thank kuebke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Gerente at Hotel Fuerte Marbella, responded to this reviewResponded February 17, 2014

We thank you for your review and for your stay. It is great to hear that you found Hotel Fuerte Marbella is a really good hotel at a perfect location, with helpfull and friendly staff. I am happy to know that you enjoyed our welcome drink while your room was being prepared. The team & I look forward to welcoming you soon again.

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693 - 699 of 1,676 reviews

Reviewed February 6, 2014

Stayed here for 4 nights in February.
Hotel is in a fantastic location, on the sea front and a close walk to the restaurants and the marina.

They offered to upgrade to a seafront room for 18 more euro which I declined, in hindsight I should have gone for this.
The first room they gave me was next to the lift, after one evening I asked to change to a more quiet room. Which they did no trouble.

The rooms are fine and have good televisions, but the bathrooms are sparse of toothbrush, combs, body lotions and the like but I think you can ask reception for them if you need.

Breakfast was ok, not concerns and the staff very friendly and attentive.

Would visit again, the price is good and a good decent hotel.

  • Stayed: February 2014, traveled as a couple
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1  Thank kaikai88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Gerente at Hotel Fuerte Marbella, responded to this reviewResponded February 12, 2014

Thank you very much for choosing our hotel for your recent stay in Marbella. It is great to hear that you enjoyed the location and found the staff very friendly and attentive.
Indeed, we serve additional amenities when asked for it. And sea view rooms are the best located rooms to enjoy a unique view over the gardens and the Mediterranean for a small supplement based on availability. The team & I look forward to welcoming you soon again.

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Reviewed January 26, 2014

This hotel,although quite mature,has everything you would want whilst visiting Marbella,great beach location,right onside for orange square,which is well worth a visit for great character and dining,but please go for a balcony with a sea view,as this is where the hotel peaks,with the Med looking splendid from your room,great grounds with a real Spanish feel to it,probably the most impressive gym in a hotel on holidays I have ever seen,just burn those holiday calories,check in was swift and friendly,personally I love Marbella and have visited over ten times but this hotel,although it's four star and I have stayed in whatever 5 stars Marbella has to offer,will choose to revisit this hotel in a heart beat,,,

Stayed: August 2013, traveled with friends
2  Thank Nigel2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Gerente at Hotel Fuerte Marbella, responded to this reviewResponded January 31, 2014

Thanks for staying with us and for your review. Your rating of our gym, the view from our rooms and our friendly staff is a compliment that reinforces our daily aim to service our customers. I would be most grateful to greet your personally in your next visit.

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Reviewed January 14, 2014

Probably, the run-up to the Christmas festivities is not the best time to review a hotel that works hard to maintain its excellent reputation. After all, there are fewer guests and renovations need to be made to get ready for the following season.

But El Fuerte Hotel, Marbella manages its responsibilities remarkably well.

Check-in is swift, friendly and helpful: the front of house staff are absolutely first class.

Arrival in the room is pleasant too. Depending on which view the guest has chosen, first impressions can differ (that's obvious), but the rooms are large, clean, nicely decorated and have all the amenities. The beds are comfortable and the wardrobe space sufficient. [Due to the aforementioned renovations, we experienced a water supply problem in our bathroom. One phone call to reception, and the matter was solved while we had dinner].

During the winter months the dining opportunities are limited. Gone are the beach-side restaurants with silver service and a wide menu. Instead we experienced wide-ranging buffets with attendant chefs to prepare a limited range of dishes from a fixed menu. Service was friendly and efficient. The quality of the food was fine, but nothing special.

The hotel has a good range of amenities:
* There is a patrolled parking area to the front of the hotel, and there is sheltered parking below the hotel itself (both at reduced rates for hotel guests).
* Limited "business" arrangements are available for those who have left their laptops or tablets at home (but the entire hotel is wired for free wifi).
* The outdoor pool was not frequented much during the rainy December days we were there, but the indoor pool had its devotees.
* The sports (gymnasium) facilities were fine.
* Entertainment, in the form of Flamenco performers and a dance night, were welcome divertissements a couple of times a week.

But the main feature was the hotel itself, its staff and its prime location on the sea front. The buildings and grounds are well maintained; the staff ALL seem intent on making sure their guests are well catered for; and after a bracing walk along the sea-front promenade, Hotel El Fuerte Marbella is a welcoming and warm refuge.

We want to go back in other seasons to reap the obviously expanded amenities.

  • Stayed: December 2013, traveled with friends
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1  Thank MikTheViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Gerente at Hotel Fuerte Marbella, responded to this reviewResponded January 26, 2014

Thank you very much for your stay and for your review. We are proud to know appreciated the service of our front office staff , our beds and the way we managed and solved a water supply problem in your room. The team & I look forward to welcoming you again very soon.

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Reviewed January 10, 2014

Having just returned from spending New year at this hotel I feel I must write this review, How disappointed we were with our stay.
The hotel did not live up to its four star rating or the pictures on the web site.
We booked a junior suite room 112, big mistake it was dull,cold,linen old and grey as was the towels in the bathroom. Also we were above the bar so the noise at night was very loud.
Also it was a shock that there was no toiletries in the bathroom we had to buy soap.
I have to say the staff at breakfast time were helpful and food was ok but you would expect nothing else in a four star hotel.
The bar area is a sad and dull place my husband and I found ourselves on new year's eve in the bar with one other couple, a fed up barman, no music or festive cheer even the Christmas tree lights were not on and this was at 11pm. Thankfully there was UK TV in the room so we just took in new year in the room!!!
There was a gala dinner on for guests in an other room but we thought that at the very least some sort of music would be on for other guests.
we would not return to this hotel which is a pity as it is in a great spot.

Room Tip: Don't be fooled by pictures on web site and be careful not to get room 112
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  • Stayed: December 2013, traveled as a couple
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1  Thank Roy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Gerente at Hotel Fuerte Marbella, responded to this reviewResponded January 21, 2014

Thank you very much for staying with us and for taking the time to write your review. This is very important for us as we would like to continuously improve our service and our facilities. We are very sorry about your disappointment. We are already taking action on some of the things you pointed out (we are changing the beds and putting new bed linen, we have changed the bar carpet, and we will be doing more improvements to the bar area in the coming months). Regarding the bar entertainment, on new year’s eve live music starts a 11.30pm as most of guests are celebrating gala dinner at the hotel or somewhere else.
We are glad to hear that you enjoyed our buffet breakfast and the UK tv channel selection.

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Reviewed January 6, 2014

We have just returned from a very pleasant stay at El Fuerte hotel, Marbella - we have stayed at this hotel several times and, hopefully, again in the future. The hotel is situated on the beach front and is within walking distance of the 'Old Town'. The rooms are very comfortable and clean. Recommended. What I really want to recommend from this holiday is the transfers to and from Malaga airport. At the last minute, literally 12 hours before leaving for the airport, we were searching for ways of getting from Malaga airport to the hotel in Marbella. After searching different sites, 'malagatransfer.co.uk' responded quickly with a very reasonable quote. We were met and taken to our hotel where we paid the driver for our return journey. On leaving the hotel, the driver was there, as arranged, to take us back to the airport. Both journeys were in a very clean Mercedes People Carrier with a very pleasant driver. I have no hesitation in recommending this company and will definitely call upon their services when I am next in the area.

  • Stayed: December 2013, traveled as a couple
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2  Thank JoanBGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Gerente at Hotel Fuerte Marbella, responded to this reviewResponded January 21, 2014

Thank you very much for your trust and for your review. It is a pleasure to offer you our service on each of your visits. We are glad to hear how good you rate the transfer service we recommend our guest. In Fuerte Marbella we all look forward to your next visit.

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Reviewed January 5, 2014

In the midle of Marbella, just couple of hundred meters from everything, Old town, beach, promenade etc. Golf club Rio Real is 10 minutes away by car. Parking place in the hotel is cheap (12 EUR). Food is very good. Entertainment is available every night with good level of performers. Swiming pool is very good with direct view over the Mediteranian sea. Clean and very comfortable rooms and beds.
Summary, I will visit this hotel again.

Stayed: December 2013, traveled with family
3  Thank Zlatko N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Gerente at Hotel Fuerte Marbella, responded to this reviewResponded January 21, 2014

Thank you very much for choosing us and for your review. We are glad to hear that we fulfill your expectations. The team & I look forward to welcoming you soon again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Fuerte Marbella

Address: Calle El Fuerte s/n, 29602, Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Marbella
#4 Luxury Hotel in Marbella
#5 On the Beach Hotel in Marbella
#8 Family Hotel in Marbella
#11 Romantic Hotel in Marbella
Price Range: $105 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Fuerte Marbella 4*
Number of rooms: 263
Official Description (provided by the hotel):
Fuerte Marbella, the most emblematic hotel in the centre of Marbella, combines tradition and innovation. On the beach front and surrounded by 4000 sq. Meters of garden, Fuerte Marbella Hotel is an oasis walking distance to the Marbella old town, with restaurant and shops. Most of the rooms have magnificent views of the Mediterranean sea. A 7 km long beach promenade allows gentle walking to the famous Puerto Banus, with international shopping and restaurants. Fuerte Marbella offers a complete sports centre with covered heated pool (winter only) and a beach restaurant with sun beds (extra charge, summer only). Easy access from Malaga International airport (60 km) by rental car, shuttle bus or private transfer (book through the hotel). Public direct bus to Marbella bus station is also available. ... more   less 
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Also Known As:
El Fuerte Resort
El Fuerte Marbella
El Fuerte Hotel Marbella

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