We had a party of thirteen on a hen weekend, at first glance the hotel seemed kind of OK but for only being there 2 nights i must say that the SERVICE OF STAFF WAS TERRIBLE. I would not have wanted to spend a third night at this hotel. A member of staff got into an altercation with a few members of our party on the hotel bus and ACTUALLY HIT HER!!! Completely appalled we tried to complain to the hotel, arriving back at the same time as the member of staff who was ranting and raving at the top of her lungs in a little room behind the reception desk.
Nothing was done, no action was taken against her and we were offered a bottle of cava!!!
- Official Description (provided by the hotel):
- Incosol Medical Spa & Resort Hotel is an exclusive 5 star hotel located in the heart of Marbellaon the Costa del Sol, with 325 days of sunshine a year making us a heavenly resort to visit. It is the ideal place to come to relax and enjoy the good weather and its privileged location. In today’s stressful life the Hotel Medical spa is a perfect place to come where we can offer you an advanced health treatments centre with Spa, we offer the most comprehensive Health and Beauty Treatments in an idyllic setting with all the luxuries of a five star hotel. The three areas ( Medical Centre, Spa and 5 star Hotel) operate in a co-ordinated way with one goal: for our clients to achieve the maximum degree of fitness and well being, in terms of your health and quality of life, through individualizad integral treatments designed to meet your specific needs. ... more less
- Also Known As:
- Incosol Hotel Marbella
- Incosol Spa Marbella