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“Fantastic Penthouse, great for families and kids...”
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VIEW FROM MASTER BEDROOM UPPER TERRACE
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Very good
10 reviews
VIEW FROM MASTER BEDROOM UPPER TERRACE
LOUNGE
DINING ROOM
SEA VIEWS FROM ENTRANCE TERRACE
UPPER MASTER´S BEDROOM
UPPER MASTER´S BEDROOM
UPPER MASTER'S BEDROOM BATHROOM SEA VIEWS
PRIVATE HEATED CROSS CURRENT POOL
MAIN ENTRANCE
MASTER BEDROOM DOWNSTAIRS WITH SEE THROUGH SHOWER
GUEST ROOM I
GUEST ROOM BATHROOM I
GUEST ROOM II
GUEST ROOM BATHROOM II
KITCHEN
LOUNGE
SOCIAL CLUB
SOCIAL CLUB
SOCIAL CLUB TERRACE, TENNIS AND PADDEL COURTS
TENNIS COURT II
DIRECT ACCES TO THE BEACH
INDOOR HEATED POOL
OUTDOOR POOL I
OUTDOOR POOL II
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Overview
Condo/Apartment -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Marbella, Costa del Sol, Province of Malaga, Andalucia

Reviews from our community

Very good - based on 10 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
OlgaL773
Barcelona, Spain
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Penthouse, great for families and kids relaxing”
Reviewed July 23, 2012 for a stay in July 2012

Penthouse was fantastic! The complex surpassed our expectatives as well. We had such a GREAT time! Our girls didnt´t wante to leave an neither did we. Definetively, we will come back.

Date of stay: July 2012
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Great for kids, 24th Security (closed gate complex)
Liked least: Little pool toys for kids and having to leave!!!
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumfries, United Kingdom
Reviewed June 26, 2012 for a stay in June 2012

Date of stay: June 2012
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location..supermarket and restaurants within walking distance..view.. Very secure
Liked least: Layout of apartment.. Bedding
Traveling group: With Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jul 12, 2012
Dear Guest,

Thank you for taking the time to review the penthouse. Even though the feedback is not entirely positive we truly appreciate it, as we always listen to our guests in order to improve and perfect our service. I hope you find the following response covers all of your points :

• The penthouse is priced below with comparable properties in the area, (in fact the property was listed in the Sunday Times, April 03,2011 as one of the "100 best bargains of the Med").
• By definition, a penthouse is 'a residence, often with a terrace, on the top floor(s) of a building', we feel the property meets this criteria.
• In the master bedroom, many guests prefer having the option of two single beds. There is a second master bedroom on the ground floor which benefits from a king size bed, if this is your preference. One of the single beds in the master bedroom has a special viscofoam mattress which is for people with back problems and useful for some of our elder guests. These special mattresses should not be covered with pvc protectors as it takes away from their comfort.
• We can not apologise enough if there were any marks on the pillows. All of our linen is laundered and changed between rentals. If we had been made aware of this problem at the time we would have immediately arranged for the relevant bedding to be changed.
• Our understanding of an en-suite bathroom is that the bathroom is within the bedroom. The en-suite bathroom in the upper master bedroom has been designed by an architect with glass walls (except of course for WC area), in order to allow guests to benefit from sea views whilst showering or having a jacuzzi bath. This has always proved an extremely popular facility for our guests. There are other bathrooms available, and also for privacy there are roller blinds installed.
• For those families with younger children there are 3 other bedrooms downstairs, on the same floor as the kitchen, lounge and lower terrace.
• Regarding the broken items found on your arrival, we can only apologise again. The inventory is checked regularly and this had not been noticed, nor reported by any other client. Had this been reported during your stay we would have sought to resolve the issue without delay.
• We do not provide a welcome pack for our rental accommodation, however we always supply essentials such as soap, toilet roll, tea and mineral water. There are several supermarkets within the local area that are open until very late at night and on Sundays.
Once again, thank you for taking the time to leave your review of our property.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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