On arrival, the staff were friendly and helpful but on entering the room we were quite disappointed. I assume that the professional photos were taken some time ago, are old, filtered or a combination of the three.
The room was small and there was a strange smell in the bathroom that I worked out was coming from a thick slime under the door to the shower cubicle (see photo).
I reported that the air-conditioning was broken, however it turns out the hotel switch this off centrally when they deem it unnecessary! Just to be clear, guests should decide if I they are too hot or too cold.
Overall this hotel is run down, desperately needs a refurbishment, and a good deep clean!
The staff initially refused to refund our unused nights but thankfully we booked through Hotels.com and their customer services team made the refund.More
- Free Wifi