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“Loved my Stay”
5 of 5 bubbles Review of Sercotel Malaga

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Sercotel Malaga
Ranked #33 of 90 Hotels in Malaga
Mumbai, India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Loved my Stay”
5 of 5 bubbles Reviewed December 31, 2012

Slightly outside the town centre (a 20 minute walk or a 5 min bus ride) but right next to the central bus and rail station. Was refreshing to see rooms this palatial in Europe. Good breakfast spread, modern furnishing, helpful receptionists, nice view of the fort. Slighty impersonal post experiencing heritage hotel stays, but we enjoyed out stay – complete value for money.

Room Tip: We stayed on the top floor next to the Suites. Didn't have anything to complain about. There was...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank himan_ap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
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Blackpool Uk
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 3, 2012

Arrived there early and our room was ready.. staff helpful but some had problems with english.. nice clean room but no tea or coffee making facilities so had to go out for this. Close to shops and railway station but we were on 7th.Floor so no noise. A reasonable hotel at reasonable rates

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank captain001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed November 20, 2012

Check in poor as room not cleaned and one room key did not work.
Staff did not appear to understand the problem when we complained
Room itself fine but poor range of TV channels
Bar downstairs did not seem to open and pc in lobby did not work and staff said use the internet cafe next door!!
No English tea at breakfast which itself was very average
Cleaning of room not good as beverages missing also small towels
Would not recommend this hotel as certainly not up to 4 star standard

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank malcolm b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porvoo, Finland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

Good location and easy access to Maria Z. railway station, bus station and 20 eur drive from the airport. Nice bathrooms in the room and a surprisingly good service and dining in the very downplayed restaurant downstairs. The restaurant does not make a much of a statement of itself, but serves well.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HeidiWennerko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariahoop, The Netherlands
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 26, 2012

Nearby a lot of shopping centers, the centre of Malaga and of course the beach ! Malag was great ! The only thing is that english isn't spoken that very well.

And when we stayed there, AC Milan was there too. I think that says enough about the quality of the hotel. :)

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Ingridsugijanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
267 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
3 of 5 bubbles Reviewed October 12, 2012

My first impression was not strong, but the hotel grows on you. For a 4 star hotel the rooms are large, but pretty Spartan. The bed was an average sleep and the bathroom large, but not very functional [the shower was fixed rigid in one position so water goes all over the floor]

The ground floor lobby reception/café/bar/restaurant area was much more congenial, but staff were scarce. You needed to first find a hotel employee in order to place orders. The front desk was better, but with only one employee was a little too busy at times. Helpful.

No food taken in the hotel, but it looked very average, however as there are no restaurants in the immediate area (especially on Sunday evening), go figure.

Location is average. On the edge of the centre of town and next to the main train station, but 15 minutes walk from the old city (and restaurants). Good parking right next door and barrier access to the front of the hotel means that with no local traffic, it was very convenient to unload/load bags.

Free wifi, but it was unstable and really only worked in the lobby.

The so-called spa and sun area on the roof is a bit of a joke. Don’t design your summer holiday around it.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 100nights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

Beautiful, spacious hotel just around the corner from the train/bus station. Great hotel staff, all very professional and kind. The hotel manager comped us a bottle of wine and some pinchos since we were there on our honeymoon.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jennifer a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sercotel Malaga

Property: Sercotel Malaga
Address: Calle Heroes de Sostoa 17 | Calle Ayala, 29002 Malaga, Spain (Formerly Hotel Silken Puerta Malaga)
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Malaga
#21 Luxury Hotel in Malaga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sercotel Malaga 4*
Number of rooms: 141
Official Description (provided by the hotel):
This comfortable hotel is located a few meters from the historic center. Nearby you will find numerous shops, 2 shopping malls with bars and restaurants. About 10 meters away is a public transport stop. You can reach on foot perfectly without any problems downtown. The hotel ideal for both leisure travelers and business travelers. Built in 2004, this hotel has a total of 141 rooms, including 130 doubles, 6 superior and 5 are suites. It has a lobby with 2 lifts, 24 hour reception, cafe, terrace and air-conditioned Gastro Bar. The hotel also has a breakfast restaurant and a convention center with 5 paneled meeting rooms. It also offers room service, laundry and parking. The entire hotel has free WIFI The comfortable rooms have en suite bathroom, hairdryer, direct dial telephone, satellite or cable, WIFI, minibar, fridge, double bed or 2 beds, floor board, safe and air conditioning or central heating. On the sixth floor the hotel offers guests can enjoy the spa area with Jacuzzi, showers, and sauna and sun terrace with loungers. We also offer massages. Those who are interested in sports can use the gym. ... more   less 
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Also Known As:
Silken Puerta Malaga Hotel
Silken Puerta Malaga málaga
Sercotel Malaga Spain - Costa Del Sol

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