We booked a day trip to Alambra palace, and asked in advance for a seat on the coach with leg room. We arrived at the bus stop for pick up, only a few people there, when the coach arrived the guide ignored the que. When I tried to speak to him in Spanish about my request he told me to wait and promptly boarded those from the back of the que. I did not get my request.
On arrival at the palace we were hearded into batches, he called for English first, but I was waiting for my friends, I thought he was taking off with out us, so I approached him asking if we needed to join him, again abruptly he said wait, putting his hand on my shoulder to stop me moving forward which I was not going to do. I had to ask him to remove his hands, my friends were shocked. We joined another guide who was absolutely superb and ver keen to share his knowledge, making our tour enjoyable. On the way home I did not get my seat requested on the coach, so ended my day stiff and in a lot of pain. I would not book any further tours with this company.
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