Every year we plan a special Christmas day out for our closest friends, so when I heard about La Consula teaching school and restaurant near Malaga, I was very excited, as it sounded wonderful and had fantastic reviews.
I booked the special "tasting" lunch there for 10 people on Friday Dec 11th almost 2 months ago, and then arranged all the rest of the day's activities - as well as hiring a minibus - around that.
This week I tried to ring the school to confirm the booking, but got no answer for 3 days. By now I was getting a bit worried, so yesterday I emailed them.
Tonight (with 1 day left to go before we were due to go there) I received an email to say "sorry, we've had to cancel your reservation as the staff are on strike".
Shocked at how late in the day they'd left it to cancel on me, I rang the school. Someone (a student? Teacher?) answered and abruptly told me that "the Government won't pay so the school is closed for the near future". No apology, no embarrassment, no help with finding an alternative venue at such short notice - not bothered at all.
While I appreciate the school may well be in financial difficulty, it's still very bad service (and rude) to cancel so late - and then I only found out because I emailed them.
What if we had gone there on the day with our 8 guests?
It's a great shame, but I would be very wary of booking there next time (if it ever opens again) and I would definitely not take a large group of people along in case they cancelled it again.
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